Self Storage in Georgetown, MI

“Make sure you check out InnerSpace if you need a little extra storage in the Hudsonville area. Clean, organized, variety of storage sizes, high ceilings, 24/7 access to your unit, month-to-month rent (stop service when you need to)... you really need to look no further! Todd is great and easy to work with!”

“Very helpful and quick. Clean place! Dominic warmed up the Penske truck we rented and even shoveled in front of the storage unit to make sure we had easy access. Great experience!”

“I’ve had a storage unit with National Storage for the summer and had no complaints, clean, felt safe and everything went smoothly.

This time, I needed to downsize and saw the $1 first-month promo online. I called to ask about it, made a reservation with a friendly rep, but the link he sent showed a higher monthly price than what we discussed. ($71 vs $81 only a $10 difference but still) I called back and got a new link, but that one didn’t work. On the third call, I ended up doing the reservation over the phone and was charged much more than I expected. (Full price, no promo, administrative fee $96 vs $26)That’s when I was told the $1 promo was only for new customers, something no one mentioned until the third call.

What’s frustrating is that while signed into my account, I was still able to access the $1 promo online and could’ve booked it myself. But when I asked if I should just do it that way, I was told not to & that the manager would call me after realizing I was an existing customer and charge me the non-promotional rate anyway.

Also, they charge a $25 administrative fee every time you select a new unit, even if you’re already a customer. Nowhere on the website did it say the promo was only for new customers. (not that I could find) If I had known all this upfront, I would’ve made a different decision. I didn’t have time to keep going back and forth, so I just paid it.

Staff was friendly, but the lack of transparency around pricing and promos was disappointing. If you’re booking here, ask very specific questions or just book online and hope for the best.”