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“We had great customer service with Nawara Brothers Home Store. R. J. was our salesman and was very flexible and easy to work with. The appliances we purchased are great.”
“Michael and Tommy were fantastic, they helped me so much when my phone broke, getting me a new one and helping me through the activation process. This is the only Verizon store I will be going to for all of my phone needs! Thanks everyone there!”
“We had problems with our phone bill and we went to the store to get some help. Hallie was fantastic! Great to work with. She helped us with the issues and found that there were different ways that we could save on our bill as well.”
“Solid gaming shop with options for both games and trading cards. Majority of employees are super kind & helpful with the exception of one who consistently acts like a jerk. Have noticed this across multiple visits. Work on your customer service man, it’s not hard to be kind to people that consistently spend money at your shop.”
10AM - 8PM
3198 44th St, Grandville
Electronics
“I recently switched from T-Mobile to AT&T for my cell phone service and after a couple of weeks, I realized I was very unhappy with my service with AT&T. I decided to switch back to T-Mobile because they had much better service. Ray at the T-Mobile store was incredibly helpful throughout the entire process. He made the transition smooth and hassle-free, addressing all my concerns and ensuring I got the best plan for my needs. His professionalism and excellent customer service were greatly appreciated. Thank you, Ray, for making my switch back to T-Mobile a positive experience!”
“Ahmad is the best representative I have ever had the pleasure of working with. I showed up just as he was closing and he stayed open to help me transfer my device because I was locked out of my phone. By far the best service I have ever received and I will never go to another store for any of my cellular needs!”
“Daniel has never been anything but helpful and kind!! Definitely recommend to everyone in need of a good phone service for a great price, wish we would have switched to metro sooner!!”
8:30AM - 5PM
2323 Port Sheldon St # 102, Jenison
Electronics
“Came in needing to shorten my coaxial cable, and put a new end on it, Dan fixed me up, very helpful in identifying that it was good quality and worth using. He charged me a slight fee for the new end. I needed a quality surge protector and he fixed me up with the right on for my t.v. and electronics. They have reasonable prices and carry good quality home entertainment products/systems. Buy local!”
“Awesome store! The employee was great, very helpful and pointed out the way so we could get our hands on the new games we were looking for. So if you are by the mall but don't want to get stuck in line or ignored by the employees busy with the volume of customers they striggle with, look no further! We left happy and didn't have to wait forever to buy a few games!”
“Staff was very helpful with setting up a SIM card and plan for my international guests who were here for a short visit. Very professional - highly recommend this location!”
“Bryan was amazing. Answered all of my questions. He was able to save us some money which is always a win. I left with exactly what I wanted. Excellent customer service!”
“It was on Monday for a phone call and the two girls were very helpful and incredible even though there were a lot of people...they treated me wonderfully...I will return very soon incredible service from Metro”
“Team is friendly, keep a well-organized store, and are very helpful whenever you have questions. I recently was quoted a better price by another store on a PS5, and they honored that quote, even though the other person was wrong. Never had a poor experience at this location, other than them occasionally being closed due to being short-staffed.”
“Absolutely fantastic service.
I dropped my phone and broke the camera this morning. I only had a small window to get a phone after work. I had little to no expectations of actually getting a *phone*, let alone getting the entire experience I got.
Jackie and Maria sat and answered all my questions, even though it was nearing closing time on a Friday night. And before we were finished they had already called another local store (44th and Clyde Park) to have a case and charger set aside since they didn't have one in stock for the phone I chose, and didn't want me taking the risk of breaking another camera. Incredibly thoughtful.
I'll be changing this store to my "home store" and driving across town to come here from here on out.
Thank you! (And thank you to the lady at 44th and Clyde Park too!)”
“Rio helped me out with a TV tonight amazing service. Service seemed to have gone down hill since covid. Rio was full service brought it out to the car loaded with a smile the whole time.”
“Looking to build our Mobile Relaxation Station with Meta Quest Virtual Reality systems… so I wanted to see if Best Buy was my… Best Buy! ?? I had such a great experience with Jordan, Dyllon, Mitch, Parker, and Matt. Everyone was professional, knowledgeable and engaging. Thank you all for all of your help and assurance on my Technology quest.”
“They almost always try to sell me a new plan to save me money when I go to pay my bill but im old, stubborn and hate change. Keep up the friendly service people.”
10AM - 7PM
3452 Alpine Ave NW, Grand Rapids
Electronics
“Went into cricket this morning for a couple phone upgrade and was greeted with the best customer service by Maggie which is rare these days, keep up the great work Maggie you are amazing”
8AM - 10PM
3248 Alpine Ave NW, Walker
Electronics
“Pros for me are location, staff, selection, and online order services. When you order online it's almost always only a 1-2 hour wait. Other stores I've ordered and had to wait til the next day. They are always so quick to bring it to the car, they're the only place I've been to that actually takes time to funny confirm who's order it is. However, to order online I suggest the app, their website just doesn't work as well. Cons are prices, parking/traffic(not really in their control) and limited selection in their grocery dept.Also, please stop stocking those little house on the prairie dresses.. that trend's gone too far :D”
“This store is awesome, always spend more than I should here because they have everything I need. Kind of long lines with more self checkout than people but they do move it along quickly.”
8AM - 10PM
3130 44th St SW, Grandville
Electronics
“Oh my gosh - I should say OH MY JOSH!!!! Josh at the Guest Service desk was SO AWESOME on the evening of 7/13/24 an hour before closing. He warmly welcomed us as we entered the store and helped us for the final hour before closing with the huge task of doing individual price adjustments on dozens of items that were now on 20% off through tonight only. I appreciate his time, patience, energy and positive attitude. He stayed focused and was kind with a smile. His team was equally as kind, backing him up on return registers when other guests got in line. Thank you Eva, Katrina & Tori for being great teammates so Josh could help us! Thanks y'all! Raises for everybody!!!!! :) signed, just moved here and we really appreciate y'all”
“It was nice, the staff were friendly. I went there pretty late, around 10pm, so the self checkout lanes were closed and only customer service was open to check people out”
“We've been loyal customers to this specific location for 10+ years and we've never been disappointed. LITERALLY THE BEST SERVICE! If I'm on the other side of the country, I will fly back just to come here because I KNOW I'll leave satisfied.”
“This a great located in the heart of lots of shopping and lots of restaurants. The store is very small and that is all I have to complain about. It is very crowded too.”
“I'm going to miss Adrian so much! I'm changing to AT & T ONLY bc it's my bf preference and we're combining plans.
Back to Adrian tho, he is patient, kind, knowledgeable, creative, assertive and bilingual. I've experienced all of these characteristics the many times he's helped me over the years.
He's added phones, upsold phones, enabled apps, waited with me for customer service, explained options, suggested products, put screen protectors off and on, advised what to buy elsewhere that's compatible with Cricket services, taken payments and offered sound advice.
I think I may have switched from Cricket a time or two if not for him, but he is a true salesman, wonderful customer service, very much a quality employee and asset to the company. (I wish he would switch to AT & T too!)
The past roughly 10 years have been great Cricket, some ups and downs but nothing a good employee couldn't smooth over. Thanks again and the very best of wishes.”
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“This is a review that is unsolicited and from a high expectation individual. Streamline met my expectations and was quick to resolve and review any concerns I had. Their recommended custom sound bar ended up be exactly what I needed. The Samsung Q90 LED 4K picture is fantastic. Would I do it all over again? YUP...with out hesitation.”