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September 2024 by Jonathon Pechtel
Useless un helpful employees
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August 2024 by LoveaHusky
I'm done shopping here. I will now do all my shopping at Family Farm and fleet. I purchased two LED garden lights at the end of May. At about the beginning of July, they burnt out due to water getting in the LED balls...they were defective by design. I tried to return them but the day I went, TSC was blocked by massive construction. I went north and back south and couldn't find an entrance. With life being busy, I returned at the end of July. I explained what happened and the dark haired girl at the counter was so rude. She exclaimed, "well we make it in to work every day." She continued to make snide remarks and just basically said their return policy is 30 days. Then argued because I thought I bought them in June but it was the end of May. She was so condescending that I won't tolerate being treated that way. Here is what you say, "I'm sincerely sorry that you lost $50 in garden lights." She just tried to humiliate me. Bye TSC....
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June 2024 by Ellen Cottrell Smith
Drive up
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February 2024 by Cylee Sawyer
Bad customer service, rude, and unfriendly. Made me drive an hour away to return something, every other store said they'd take it back just fine, but at the Gaylord location they couldn't take it back whatsoever, just really unhelpful.
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February 2024 by Joshua Muzyl
Great customer service experience between Marty linch, the,store and warranty service. They took the time to reach out over a pair of defective boots. Put me in contact with all the right people to get the boots warranties and shipping me a new pair of boots.
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November 2023 by Elden Clemens
I don't do reviews much, but bring true customer service back to the table. Shopped online for a tow behind sweeper, and found what I was looking for at 49735 TSC. I get there and I'm told it's an inventory issue they don't have sku.1284947. So I then ask if another location might have one and was given 2 options and was also told told call them we don't transfer those items. Next morning I call 49721 TSC and inquire about same sku. Yup we can hold that. AWESOME! Received a call back a short time later, we are sorry but it was broken. Can I get a price reduction if I buy a different model? No we don't do that. Ok thx have a good day. Call 49735 Lowes and get same one and paid more and I'm happy. This should have been a better review.
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July 2023 by Tricia
The staff was very friendly, made sure we were finding what we were looking for. To our surprise our item that we buy all the time from another place was cheaper.
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June 2023 by Melody Peterman
Were very disappointed to stop in for RV propane, advertised on the website, and were told we couldn’t get any. Ok. We’ll spend our money elsewhere.
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June 2023 by Kyle Shelly
The staff was very helpful. Went there the day before mother's day and as expected they were packed with people getting last minute gifts, like myself. The workers helped us get in & out of there. With 5 big things of flowers that are now BEAUTIFUL ❤️. Plus my 3 year old left her favorite little "blanket" there right before they closed. Thankfully went there the next day and they had it for us.. very much appreciated.
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June 2023 by Lisa Remmele
Always good. Very helpful
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January 2023 by Kathy Young Bonathan
Justin was extremely helpful yesterday 1/28. Thank you!
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October 2022 by Danielle Powers
The nicest staff so helpful
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September 2022 by Mike Marx
Has what we needed at good price
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September 2022 by Clayton Irish
Way over priced
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September 2022 by Norman Fouts
Parts for my tractor
