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December 2024 by Chris Busen
Called ahead of time to schedule an appointment to rotate my tires. No appointment needed, come on down I was told. I came on down, it wasn’t too busy and gave them my keys. An hour later I asked how much longer, Caleb told me another couple hours until they get to it. That would’ve been nice to hear when I called and tried to make an appointment or when I first showed up, not an hour after waiting for my 10 minute tire rotation. I left, no work performed. Do better for your returning customers.
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December 2024 by Hugh Fisher
I have 35x12.5x20 tires. The guy wanted to argue with me, saying 12.5 wide won't work.. I've had this truck 4 years with the tires that are on there. They work just fine.. he tried to get me to get 13.5, which only left two brands to choose from, so l went to Belle Tire down the road and had no issues.
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December 2024 by Joe Cianfarani
Nice staff, was busy but got in and out within 2hrs
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December 2024 by Daniel Bunnell
Purchased and had 4 snow tires installed on Monday December 16th. Good tires but they did try to throw away my old tires after I said I was going to keep them.
In addition to that i know have to go somewhere for balancing because my car pulls to the right when it didn’t before.
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December 2024 by Jeff O'Brien
I purchased winter tires from Discount Tire’s website. I scheduled a date to have them installed. I received text messages from Discount for three days in a row ahead of the install date to remind me about the appointment . The day of, I received another message confirming my appointment. I made a special trip into town and arrived at the appointment on time. The guy running the desk looked up my order and confirmed that my tires had not arrived. He blamed it on FedEx. He was unable to confirm when the tires would arrive or when I could be rescheduled. I cancelled my order. Giant waste of time. Connect your order SMS solution to your inventory solution for gods sake and stop wasting people’s time.
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December 2024 by Anthony Workman
Paid for tires had to wait over two weeks for an appointment three days before got messages to confirm our appointment every day even the day of filled out the return form saying we will be there showed up early for the appointment tires were not there could not give us a new appointment date could not offer us any solution at all besides wait and we might message you when they come in. Very disappointing to pay for a product and service and was not given any option to fix the situation besides we can text you when they might come in. We live 45 min away and took the day off of work to get tires will never use discount again, we have been customers for years don’t wast your time at this location there manager is lazy and inconsiderate. Really need to find a manager that knows how to run this shop.
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December 2024 by Cole Phili
Awesome tire shop, friendly and professional.
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December 2024 by Sara C
Had a really great first-time experience today! Excellent service all around!
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November 2024 by Michelle Holbrook
Last week, my tire light came on saying I had a low tire. Discount Tire had put my tires on for me so I went to them. They had the air clinic and they aired up my tire. The low tire light went off on my dash and it was good. A few days later, it came back on again. So this time I took it back in there and the manager came out with his little phone looking gage that he held over the top of each Tire and told me it looked like one of my rims was going bad. He said we can take the tire off and fix it up but you need to replace the rim. Well, the rim was well over $200. And if I was gonna purchase a rim, I would purchase two, so it would at least look semi-decent. But I can’t afford that. I told him just to fix the tire and rotate them and I will get back to them as I did not want a rim. I’m 69 years old & on a fixed income. The tire light on the dash never turned off. Well, needless to say a couple days later, I took it to another tire place well known in my area - they took it in then came back out to me within 10 minutes and told me there was a nail in my tire. They fixed it & said nothing was wrong with the rim. The light went off and it’s not been back on since and it’s been more than 36 hours. Needless to say my business is going to be going elsewhere. Obviously the manager just wanted to make a sale.
10/22/24 Update: i’m still not had any issues with my tire! The rims are still intact! I definitely will not be going back to Discount Tire.
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November 2024 by cheryl koski
We noticed a nail in our tire and just made it to Discount Tire 10 minutes before closing. We always buy tires from them and they fixed the tire, no charge, & got us back on the road in minutes. Plus, it was my husband's 72nd birthday today. Highly recommend!
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November 2024 by steve dickerson
Had a bad valve stem while our truck camper was on. Called and manager, he said no problem. Headed right to them and they quickly repaired a nail I didn't know was there and the valve stem. Checked all tires, inflated and rescanned so low pressure system was calibrated Absolutely great experience with all the staff.
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November 2024 by William Olsen
The best all around service ever !
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October 2024 by jason meritt
Amazing service I made a mistake to the wrong store completely and they figured it out and worked it out for me and made it right. Amazing service..
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October 2024 by Anonymous
Made an appointment and showed up for the appointment to a lobby full of people waiting. Nobody cared that I had an appointment. They had me wait for 30 minutes, then told me it would be an hour before my car was ready. They let me make an appointment even though the bays were full and they wouldn't be able to get my car in on time in the first place. Mark told me it was my fault for not showing up early. Also, they help whoever steps up to the counter first. Had a guy cut in front of me because I sat down. I don't like this place anymore. Two days of driving to the store for no service. Do not recommend!
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October 2024 by Michael Griffin
Great place to get your tire needs taken care of. It is the only place I will go for tires and related products. Keep up the good work guys.