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September 2023 by Angela Wiedling
I have been a loyal customer of Mona Saad"s for many years. She is absolutely amazing. She always goes above and beyond every time to help me get what I'm looking for. She is the absolute best. I love her and would recommend everyone to work with her.
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August 2023 by Ali Ashraf Abdul Rahman
To whom it may concern. I wanted to take a moment to share my recent experience at your dealership, specifically in regards to leasing a car Traverse 2023. While I understand that challenges can arise in any customer service setting, I feel it's important to provide constructive feedback to help improve the overall customer experience.I visited your dealership on 08/24/2023 with the intention of leasing a car and trading my current lease. Unfortunately, I left with a sense of disappointment due to the interaction I had with the sales agent. Throughout the process, I encountered a consistent stream of negativity that left me feeling discouraged and dissatisfied. The agent seemed disinterested in assisting me and failed to address my questions adequately.As a potential customer, I believe that a positive and supportive sales experience is crucial in making informed decisions. While I understand that there might be constraints and challenges, a more empathetic and solution-oriented approach from the sales agent could have made a significant difference.I believe in the potential of your dealership to provide exceptional customer service, and I wanted to share my experience in the hopes that you can take this feedback constructively. Improving the training and communication skills of your sales team could enhance the overall customer experience and contribute to the reputation of your dealership.I genuinely value your dealership's offerings and reputation, and I hope my feedback can contribute to its continuous improvement. Thank you for taking the time to read my review, and I appreciate any steps you may take to address this matter. I remain hopeful that my next interaction with your dealership will be a more positive and rewarding one.
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August 2023 by Vanita Hicks
Thank you to Mr. Greg Dorsey. He has helped me every time I needed a vehicle. What I appreciate most about him is his honesty! Each time when I’ve explained my situation; the type of vehicle I wanted and how much I could afford to pay, he made it plain and simple. Yes he could do it or no, it’s not happening. We are in our 3rd vehicle with his help! And I’ll continue working with him and referring anyone looking for a good deal. Thanks again ?
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August 2023 by Tracey Dorsey
My experience at Gordon Chevrolet was excellent! The service was impeccable! My salesman Gregory Dorsey was well informed about the inventory and options within my budget. I would recommend him in assisting you with such an important process. Gregory has the years of experience and expertise to guide you in your decision making process.
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August 2023 by Joe Kacic
I have worked with Greg Dorsey, leasing and buying cars from him and Gordon Chevrolet for the better part of at least 10 years. Over that time there have certainly been other cars that I have liked more than a Chevy but it’s Greg Dorsey that keeps me and my family coming back. Greg certainly wants to sell cars, but he is more interested in establishing a relationship first. He ensures to take an interest in what the buyer is attempting to achieve, and then creates a deal to meet that expectation. He has also been instrumental in educating both of my children on the pros and cons of buying and leasing. In the end, Greg is very successful at what he does due to the relationships he builds with his customers, and for that reason, we will always come back to him.
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August 2023 by Jay Obsniuk
Greg Dorsey is the best. Always there for me at Gordon Chevrolet. Very helpful getting me a vehicle that fits my needs and price. Greg Dorsey takes the time to know me personally even knows about my robotics team I run. He has helped many family members get the right car and is always so pleasant. I highly recommend Greg Dorsey to anyone looking to find out if a car from Gordon Chevrolet is right for them. He will not sell you a car that is not perfect for you.
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August 2023 by Tiffany Morgan
I had the most wonderful experience at Gordon Chevrolet. My Leasing Consultant Greg Dorsey was top notch. He was very knowledgeable, hospitable and caring. He did a great job taking us step-by-step through the process and answering all questions. He made me, my daughter and mom feel like family.
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August 2023 by Sara Newsted
Purchased a used Equinox through Greg Dorsey in February 2023 and had a fantastic experience. Greg is phenomenal at what he does, and he takes the time getting to know you and your specific needs. Knowing how many miles I drive weekly (A LOT), Greg was able to narrow down my search to a small selection that would offer me the best bang for my buck and all I had to do in the end was pick the color. I’ve never worked with anyone so knowledgeable. I LOVE my suv, and plan on keeping it as long as possible, but will gladly recommend Greg for all my family and friends in the market for a Chevy.
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August 2023 by Robert A.
I called for a salesman and asked if I could email a quote on a Silverado from another dealership. I wanted to get a price without having to drive to Garden City. In an condescending tone of voice, he asked what's up stop me from taking his quote to the original dealership for negotiating purposes. I told him I didn't appreciate his tone and that all he had to do was tell me that they only provide quotes in person. I should've told him I could just as easily take an in-person quote elsewhere. Uuu
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July 2023 by Tory Wells
Today, I had a great experience at Gordon Chevrolet and drove away with a new vehicle. My salesperson was Greg Dorsey. Grey was amazing and extremely helpful. He did an excellent job explaining the process of leasing a vehicle, his knowledge and expertise is VAST! Greg made me feel welcomed and was never "pushy'. The rest of the staff was friendly and professional. I highly recommend seeing Greg Dorsey at Gordon Chevrolet. He was great!
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July 2023 by Dale M LUEBKE
I am always grateful for your Quality of Service, but yesterday I was told that I would be out and done in about an hour... that hour led to be almost 2 1/2 hrs... but that may have been due to my needing more than just the Oil Change... They changed 2 filters on my Vechicle... The cabin Air and my Engine Filter...I am still happy with your serviceThank You
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July 2023 by Alicia Duckworth
I don’t even know where to start! I went in there on a whim, and I couldn’t be more happy I did. Heather was the brightest light!! She came right out, showed me the car (one I’ve been wanting for quite some time) and we headed inside to get to work. She is the sweetest thing- so professional, so funny and so compassionate. I explained her the time I was having, how it had been almost 3 weeks since I heard from someone I was trying to get a deal with. (Clearly this is the first time I bought my own car, because what a wait) I can’t tell you how quick and thorough she and Dave (finance manager and newfound bestest friend) were. They WORKED HARD for me and I wasn’t an easy approval. I was made aware of everything they were doing every step of the way. Their communication was absolutely phenomenal. Not only did my interest rate drop from our first discussion, which was only the previous day, my payment dropped significantly, and Dave was able to get me financed through a great company. Their hard work landed me a dang good deal, but the best of all, a truly amazing experience. They enjoy what they do and it shows. Not enough thank you’s (nor hugs) for this dynamic duo ♥️
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July 2023 by Cesar H.
It’s always a pleasure to visit Gordon Chevrolet. Outstanding service from Mona, Rick and sales team on new vehicles. Service department also always provides awesome attention. Also, Mike is always there to support the customer needs and provides great leadership to the team which drives a great experience.
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July 2023 by Doc Fender
Just bought another car from Greg Dorsey at Gordon Chevrolet. Have dealt exclusively with Greg for many years now. Going back to when he worked at the Saturn Dealership in Plymouth. Always a great experience dealing with him. Thank you for your patience with me all these years.
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July 2023 by Jesscia Cervantes
Tony from at the service department took such good care of my impala. My car was with them for a week but by the end of every day Tony would call me to give me updates. Truly grateful and appreciative of Tony. Excellent customer service.