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July 2023 by Amelia Robinette
Terrible experience with this vet and I won't be going back!
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April 2023 by Julia Shakes
Second time in a row we have waited an hour after our appointment.
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February 2023 by Salina
Wonderful, knowledgeable vet and staff.
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January 2023 by Raymond Busha
I was quoted $375 to put my elderly cat down. I was told prices went up. I called the Westland humane society & their cost is $125. Didn't appreciate Garden City vets prices. At all.
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September 2022 by The Pro
Their only excuse to save a pet is that they're an animal hospital, other than that, they're revenue hunters and don't care about anything other than themselves.
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May 2022 by Anonymous
Doctors and Staff are very caring, compassionate and hard working. I've worked in the veterinary field in the past and it is a very demanding job.Reviews, like the one from Virginia Mathews, is very irritating. As she stated: "the doctor was nice and knows her stuff", but give the hospital a bad review because she didn't want to spend money on her dog. Pet care can be costly, and if you're not prepared for it, do not own a pet. As pets get older, more extensive diagnostics are going to be recommended for them. Only wanting to do the bare minimum (example: Rabies vaccine) is ridiculous then try to blame the doctor/clinic/hospital for wanting to do blood work.
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May 2022 by Virginia Mathews
The Vet seemed nice & perhaps she knows her stuff. She did a well care examination & told me my dog was healthy, strong and proper weight. She cut her nails as I had requested & gave her the rabies shot she needed. HOWEVER, WITHOUT telling me the cost, she SAID, "OF COURSE A BLOOD TEST WOULD TELL US HOW HER HEART, KIDNEYS, LIVER" etc. are. There was NO MENTION OF COST. I innocently said ok.My dog was taken to the back for a short time & returned to me. When the time came to leave the clerk told me my bill was $405. I was shocked. I explained that I didn't have my one & only credit card because there were fraudulent charges on it & I have not received the FedX of my new one yet.She offered me no alternative. I asked her to try my DEBIT card & see if there is enough on it. There was. By then I was shaking. I needed help getting to my car & she did help me. (That DEBIT card had my monthly grocery money on it.) I tried to call them later but I was hung up on once & treated abruptly the second time & TOLD ALL i HAD TO DO WAS SAY NO. I asked her how could I think I possibly could say NO AFTER the draw was done. She bluntly just said, well we wouldn't have sent it in. !!! I am not a mind reader.
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May 2022 by Hay W
Extremely kind staff and reasonably priced. Had a cat needing emergency care and they did a great job caring for him and making sure he got the care needed. Highly recommend.
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April 2022 by Great G.
I called and made an appointment for a rabies shot, general wellness check, and nails. I was told it would be around $70. I was good with that. I was on time. It took 25 minutes before a person came to the counter, confirmed our appointment & took us to a treatment room. When the vet entered she seemed very nice. She did a 2-4 minute general wellness check. She said my dog was in good shape, proper weight etc. But... THEN THE VET SAID, "however, a blood test would tell us how things are doing with her heart, liver, kidneys etc. NO mention of PRICE. I thought it couldn't hurt so I said OK. She took the dog out of the room. I assume she gave the shot & drew the blood. The clerk brought my dog back & simply said, you are all set. After the draw & ONLY THEN I WAS TOLD my bill was now $405.00. I was shocked, I am 79 and just said, oh dear, I don't have my credit card as it was being replaced because of fraudulent charges & I didn't have the new one yet. No offers for assistance. I was very shaky & confused. I told her, I don't know for certain but maybe there is enough in my bank account. There was. By now I was shaking & needed help to get back to my car, which she did. A few days later the office called & told me blood work was fine. I then inquired as to why I was not told what the cost was UNTIL "AFTER THE BLOOD DRAW. I reminded her that I told her I didn't have my only credit card, & I didn't even know if my DEBIT card would cover it. Thankfully it did but it took my grocery money for the month. Now she became VERY FLIPPENT, and said, "well you could have just said, no." I asked, "AFTER THE BLOOD WAS DRAWN?" She said, RUDELY, "yes, we would have just not sent it in." I was stunned. I said, you honestly think anyone would assume that they could STOP the process AFTER THE BLOOD WAS ALREADY DRAWN. I would rate them ****MINUS 10 STARS OF I COULD. **** The vet may be a good one, but her business skills, or the people she hires to conduct them leave a great deal to be desired. So sad.
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February 2022 by John H.
This place has thee slowest staff imaginable. They like to push vaccines for my dog and said they have been using this vaccine for 20+ years and I have other pets that went here and NOT ONE of them have had this vaccine. They also make you wait an ungodly amount of time in the room specially when all the other rooms were empty. One time they also went into the room of a lady that came in after me and her pet was in there for the same thing. Only difference is I will not allow them to poison my dog with an experimental vaccine.
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December 2021 by Kyileen Thomas
Very disappointed with how the dr handled my dog . Went in for staple removal and she wouldn’t even let me get my boy calm , she just grabbed his feet and flipped him over on the hard metal bed . It was sad she didn’t even let me have a chance to calm him down and let him lay down on his own . The whole time I’m in there she didn’t show no compassion to my animal , just wanted to keep asking me if I wanted to spend more money on bs things that I didn’t come in for . Definitely will not be returning
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December 2021 by Dee Gee
Just had my little friend put to sleep. The doctor and staff were so caring. I called and they saw my dog the same day. Thank you for being there for Lightening.
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September 2021 by Dave Kogowski
Dr Harper has the worse bedside manners. Time to find a new vet. Today was the last straw the way she handles my dog.The assistants, especially Nicole, are all very nice and helpful. Sadly the main vet is a huge problem. My guess is she never checks charts before seeing her patients either. She ask questions that would be right in the chart.
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April 2021 by Pierre Metcalfe
Our 10 year old lab could barely walk until I took her here. The people are super nice. The acupuncture therapy has helped her to be able to play with her brothers again. Highly recommend.
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December 2020 by Krissy Sweeney
I worked there for maybe a week with no way to sign in or even clock in for that matter and I only worked with Dr.JAN it twice first time was my first day again I have no way to log in to be trained on this system because they said they were getting a new system so there was no point in training me on that one when we were getting the new one. Then the second time I worked with her the new software was just put in and everyone was getting frustrated in this small room trying to learn the new software so I just tried to stay out of the way since I was getting no training what so ever in the first place. So then I am told I am being let go for what the dr said was cuz a person that has some experience should be able to do more. Well how can I learn and do more when I can't even sign or clock in for that matter. Everyday I worked I never got to clock in cuz I was never put into the system that wasn't my fault so I get let go cuz I was setup for failure right from word go. Very unprofessional and wrong what they have done to me. I never even was told how much I was gonna be making either. But how can you say someone is fired cuz they haven't been trained to be able to even do anything. watch out if you do get in here they don't do people right at all. I have cried now for hours tried calling to talk to the manager because I love, need, and want, my job just to be told she'll call me back. If I could give them no stars at all I would what they have done is wrong..
