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September 2024 by allysa beam
Do not use this urgent care. They barely treat you. I went in for what I thought was an ear infection and Dr Marko barely even looked at my ear and brushed all of my concerns aside not even addressing the fact that my lymph node and tonsils are swollen and the ear canal was red (later found out with another doctor) and just threw a random antibiotic at me. And then a couple weeks later I cut my thumb wide open and he flat out refused to do anything but bandaid it and when I went to work the next day in the OR pharmacy at a hospital, they were appalled that he didn’t glue and and then they glued it then and there at my work. Not happy with the care and then they aren’t billing my insurance even though I gave it to them and they take it.
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August 2024 by Ginas Alantas
The app that 1st choice uses works well with appointments. The staff at the clinic was very friendly and professional. Thanks for helping me with my scratched eye , the meds that Miss Cooper prescribed did help heal the irritation as it should. Again thanks.
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July 2024 by Happy Couple
Been here several times. See Maria Cooper. Fast, professional care. Staff and medical care very helpful. Thank you!
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May 2024 by Michele Rutter
Staff were very professional, through and handled my situation. Dr and PA we’re also very through, asked lots of questions to get a good understanding of my needs. I felt very comfortable and felt my needs were met. This always my go to Urgent Care.
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April 2024 by Melissa Taylor
Clean fast and nice people
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March 2024 by Beth Collins
Worst urgent care ever! My husband was sick and visited this location. The doctor told him he had the flu. Gave him a steroid prescription and told him to start it when he peaked! What?? No flu test? No Tamiflu? Office staff member was rude when he asked for a note for work. He had to go to a different urgent care the next day. Flu test was positive. That doctor gave him Tamiflu. So... now he will have two office visits to pay for and his return to work was delayed. This could have been avoided had the first Dr. done their job. Ridiculous waste of time and money!
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March 2024 by John K
I had a little difficulty getting on and off the patient table. Could use a hand rail next to it.
Otherwise, was very satisfied.
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January 2024 by Mary Cherewick
I normally don’t get sick and when I do I want to know what’s going on. I went in and waited for 5 minutes for someone to come in and take my temperature and heart rate quickly and ask me what pharmacy I use. Then the doctor came in and I told him what was going on just for him to hand me a piece of paper of medicine I can take and prescribe me antibiotics. That was an awful experience and I will never be going back
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January 2024 by Gabriel Limon
This location is an absolute mess! I had been here twice both times was a few months apart. From my experience the facility itself is very poorly kept especially the Exam rooms and bathroom. They don’t look like they clean or wipe down the rooms at all in between in patient. Also the few medical assistant that triaged me were very unprofessional and rushed the entire time. One MA actually got my vitals and asked what was my chief complaint with the door wide open which is a violation of HIPAA considering there were other patients in the rooms next to me. I was severely uncomfortable! The only good experience I had is the providers on each occasion that I visited, They were very attentive and answer all of my questions.Now I only do virtual or just completely go to a whole different urgent care. I think that they need to retrain their medical assistants on how to properly get vitals and not violate patients HIPPA rights and also I genuinely feel like this facility needs to be updated or just severely deep cleaned, especially between each patient . The only thing I would give a five star rating to is the Providers.
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January 2024 by Tiquinesha Jamison
My husband was explaining to the new doctor Brent Tatomir all his symptoms and issues and he walked out in the middle of him eplaining. The nurse came in and my husband let her know the doctor just walked out and to send him back in. The doctor blew him off and have him a few days off of work. NOW I'm dealing with him and my 1 and 4 year old having PINK EYE, something you could clearly tell my husband had and could have been treated before any of this. We've been coming here for years but won't be returning, making it feel like our issues don't matter is very disappointing and felt like a race issue.
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January 2024 by Marcus Brown
I was told one thing about my medical situation when I called the business directly and than told another thing during my tele visit. It was just a waste of resources. Now this was my original complaint. Shortly after this I was contacted by Sarah at the South Field location and she made everything right. I like her she was very kind, helpful, and professional. So I'll happily continue to use 1st Choice Urgent Care.
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January 2024 by radical gaming nerd
Treated me for Covid thank you
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January 2024 by Rachel Martin
I went here today as it's just blocks from my house - will definitely not be returning in the future. I waited for 45 minutes in the room for the doctor and when he came in he was very rushed and barely listened to my lungs (which was part of why I was there). I asked him if the medications he told me to take were able to be taken while breastfeeding and he said he had to go check (completely fine, I don't expect every doctor to know everything). He came back with a paper with the info he found on google & said everything on the list was fine. After I left I noticed the article was from 2000 ? so the information was obviously very outdated.There was also a man coughing all over the box of masks at the check in counter and the workers didn't even bat an eye at it ?
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January 2024 by Douglas Taylor
The doctor takes to long he had us waiting to long in the room I won't go back to that place
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December 2023 by Carlos Flemister
Today I went into 1st choice for Physical for Republic the MA Lashawnda was very professional and kind she got me back quick and was great. Dr. Martinovski was awesome and will recommend coming back for other services.
