-
March 2024 by Matt Lightner
Very friendly staff. Clean, convenient, and a good value!
-
March 2024 by Nishanth Varanasi
After staying for just 1 weekend my dog fell sick. When I went to pick up the dog they had no clue when or if they had fed the dog. They almost never pick up the phone when you call. Don't punish your pet by sending here.
-
June 2023 by Tj
Great facility. The staff were super friendly and helpful.
-
June 2023 by Wendy Nickerson -Guarino
It has taken me SEVRAL months to decide to write this review. When I needed a kennel to board 2 of my dogs while on vacation, I came here because of the reviews. I will never use Gillette Kennel ever again.My two dogs were boarded together. One ended up stressed and attacked my other dog, missed placed aggression. Understand that can't be avoided at all times...the issue became the one stressed began being treated incredibly poorly. If you have an animal you know they read your emotion, your anger, your body language. I know this is what happened based on the dialog with staff.In addition, while we were out of the country I was VERY CLEAR on any issues that arise to contact my daughter immediately. INSTEAD, one dog was treated poorly, no out time and NO medical care. The other dog was petrified and full anxiety. His wounds did get cleaned. NOBODY contacted my daughter and no vet care until I was back. I immediately took them to the vet. The vet agreed they should have had the vet care after the occurrence. I had dialog with the "owner" that everyone raves about. He had NOTHING to say. I sent him the photos of the injuries. NO CONTACT back afterward.When I went to pick up the dogs one of the COMPLETLEY UNPROFFESIONAL "staff" members told my husband to go get the dog that did not receive any attention at all. She said she he was crazy, aggressive and wanted "nothing to do with him". How do you think he felt about you!? Another employee came out, again completely unprofessional and spouted about how terrible they were, on and on and on. I actually wanted to tell her to shut the "you know what up". But instead I ignored her and remained calm and professional.Getting both dogs to the car it was clear that beyond needing immediate medical care that they would both need a TON of emotional healing. One shaking and in a daze, literally and the "terrible" one just wanted to be held. He melted into my lap like he had been in hell.Extensive conversation with Mr. Gillette mounted in NOTHING. He was not present during the time my dogs were there. Accountability for your own staff would have been nice, and I would not have left the clearly untrained staff in charge.I am not looking for feedback from others regarding the post, or others to assess a situation in which they weren't present. I am posting this to purely communicate my experience and allow for those looking for dog boarding to read all experiences beyond the "excellent" reviews.Thank youWendy
-
May 2023 by Mary Moran
Good care for you dog; reasonable prices. Your dog (or cat) receives ongoing personal attention during their stay. Although we have not boarded a cat here, our neighbors have, and found the same care.
-
February 2023 by Dani
I would recommend boarding and training here. Staff is always friendly and takes the time to get to know your animals to make them feel comfortable. Facilities are always clean and cared for. Kirk Gillette is an amazing trainer and extremely knowledge about dogs. This is the only boarding and training place I will use or recommend to anyone. Thank you, Gillette Kennels!
-
February 2023 by Cheryl May
We've boarded our 2 dogs multiple times now at Gillette, and they've always come home happy and healthy! Best of all, the last time I was dropping our dogs off, I was in line behind a staff member of Gillette, who was also leaving *her* dogs there for the weekend. You know they do a good job when someone who knows how they work "behind the scenes" trusts the place to care for their own fur babies! ?
-
January 2023 by William Sagers
I loved the training we received 13 years ago and with to have our new dogs ? trained, but no one will return my calls for 2 months now
-
December 2022 by Edward Ware
Cannot say enough positive about Gillette and the special attention Monica gives Sir Edmund. He is a special needs happy big, protective dog, who loves her!
-
October 2022 by Roxy Timpe (Roxy)
I recently boarded 2 large dogs here for several days. For a small additional fee, they exercised my dogs daily. They also gave me an update on how they were doing during their stay and I got a report card when I picked them up.
-
October 2022 by Taylor Strand
Very great place to kennel your animal.
-
September 2022 by Roxy Annemarie (Peace Keeper)
I recently boarded 2 large dogs here for several days. For a small additional fee, they exercised my dogs daily. They also gave me an update on how they were doing during their stay and I got a report card when I picked them up.
-
September 2022 by Cathy Ware
Excellent, we have a unique dog, who is very particular about who he will be friends with, or ...eat them. We are fortunate for Monica, who you dog loves. He is getting better with others. At a snail's pace. Great kennel.
-
February 2022 by Tim Martin
Great place for your dog while you are on vacation. Employees are nice and friendly.
-
November 2021 by Colleen Burkhart
Very clean and really nice and friendly staff. Mitzi liked it there for her day away from home.
