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May 2023 by Yvonne Perry
You call and your lucky to get call back, service goes out due to maintenance and they don't notify anyone that is using the tower that their service may be disrupted.
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March 2023 by P Dodge
I’ve been with Ncats since the week COVID shut everything down. They worked with me to get me service and equipment. Great service and easy to talk to.
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January 2023 by Collin Wisner
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January 2023 by Dragonfly Garage
I've always had a good experience with anyone I've dealt with. They always get back to me when I leave a message. The techs that come out are super helpful and courteous. Joe went through 8 different things to finally get me better signal. Is it the best internet ever? No, but it's usualy pretty good.
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January 2023 by Patricia Chrisman
Every time there's a rain storm I lose the internet. I increased my plan last year, but my current level of service is much worse than when I had the cheaper plan. Time for a new provider.
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January 2023 by Lisa
I am not impressed with this service. I work from home and the service is a lot slower then what plan I am on. I am looking for another provider. My whole street has issues. In my household I am the only person that uses the internet. Very disappointed.
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January 2023 by Connor
Go with literally any other internet company. If you’re into playing video games online don’t even bother it’s a joke. All these old heads don’t know what fast & reliable internet is.
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January 2023 by Carissa Minzey
For the last 2 weeks our internet has went in and out. Losing connection very frequently. Major connection issues. Very laggy internet. I'm about to switch carriers for our internet. This is just crazy.
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January 2023 by Shannon Workman
My work used this place for training. Very nice facility.
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January 2022 by Glen Lerch
Great place for Covid shots
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January 2022 by Loraine aka Lori Thompson
I think that Ncats can improve in a few areas regarding their customer service, if I were to come in and direct them in a quick efficient lesson on handling callers. They'd be amazed.An operator, (s) should know exactly who their survivor or admin is that can access their account information with ease and be courteous, concise, confidential and professional while doing it. That's a first thing.
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January 2022 by Emma Langerak
Extremely professional tech and account support. Literally easy to deal with and that is RARE when talking internet providers. Never a headache to call yet you barely ever have to call as they are an extremely reliable internet service at an affordable price. Best internet service you will ever have guaranteed.
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January 2022 by derek hutson
As I write this I am without out internet i have the extend and when gaming I ping 50 on average good enough to play cod ... love the internet ...love the service ... but I wish they would have some sort of tec service on at least saturday
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January 2022 by Treyton Railling
They pointed the dish away from the tower and towards our neighbors’ dish because it’s bigger...a dish that’s not only across an acre of woods but behind a garage. Internet works only half the time and even then I can hardly say it “works”. Lagging all the time and dcing more often then not.
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January 2022 by mpm mpm
Love the customer service. Local people who care. It’s nice to call and speak to someone who can actually assist you.