-
November 2023 by Shawn A
The service performed on my vehicle was fine. However, there is nothing quick about this "quick lane". There was "no wait" when I arrived but I was there 2 hours for an oil change that other Ford Quick Lanes usually perform in 40 minutes.
-
August 2023 by Lisa Barkey
Used to use them on my other vehicles and loved them. Had two years of free oil changes on new vehicle so haven't for those years, and boy have they changed! Made an online appointment, verified with a call from McDonald day before, get there and they say they don't do appointments. Manager tells her yes, on the books. But every bay is full(we watched them drive a car in as we were parking) and it would be an hour. Our "appointment" only guarantees next available, not the time of appointment. Um, isn't that the same as walk in though? Very disappointed. Time to find someplace with better customer service.
-
June 2023 by Tookie Perez
Very poor service! Workers are extremely rude! Went there to get an oil change at 5:20pm like I usually do after I get out of work never had a problem before. But this new guy Moses or something like that who I’ve never seen before refused to take my car even though it was not even 6. He said rudely that he had too much to do and clean so couldn’t do my car. I even told him I’ve gone tons of times and this time before and have never had an issue and he said if I have a problem tell his manager but he’s not doing my car. How unprofessional and rude. I could see if they were busy that would be somewhat understandable but they had no cars in the garage and could have easily done a quick oil change. Just do yourself a favor and go to fsst eddys where they don’t want to loose customer.
-
April 2023 by Elizabeth Bateman
I was a walk in for a brake change, service was fast and price was fair! Staff was friendly and helpful! I had a pleasant experience and I will be back.Services: Wheel alignment
-
March 2023 by Duane Richardson
Excellent service and free ice cream Derek was greatService: Brakes
-
February 2023 by Dominique Green
Came in a few weeks ago for oil change and a few days after, I have an oil leak. Brought it back in and manager says there is nothing he can do. Obviously they are hurting for money, and manager is disrespectful
-
February 2023 by King Julian
I thought this was a Service Center not a Childcare! Manager has his Sick Kid In The Building! Do not recommendService: Oil change
-
February 2023 by Me
Brought in for oil change, manager is very unprofessional, will not be coming again
-
February 2023 by Don Stedry
Excellent and speedy service. I highly recommend them!
-
November 2022 by Peter J. Pellerito
Really good,got in and out Quickly !!!Polite, and timely !
-
November 2022 by Karen
My check engine light was on and I was told not to worry about it; it was just gas vapors coming from my tank and to “get another gas cap” to rectify. One oil change later, my check engine light was still on, my remote start did not work, and my car was having great difficulty starting after I put gas in. I took it to another dealer who more accurately assessed the issue as a faulty purge valve. They replaced it and by doing so my remote start works again. Very disappointed at the lack of knowledge of their techs. Buyer beware! -one lost steady custometServices: Auto engine diagnostic
-
October 2022 by Tasha Strecker
Quick lane is not what it used to be. We went there for service after not having been here for a couple years and the service was unacceptable.Services: Battery
-
October 2022 by Kathleen Wright
They were very thorough in inspecting and fixing a tire that kept going flat
