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December 2023 by Myrna Brown
Shout out to Gabe, Kevin and Brian. Went from an old yellow tub to a beautiful white. We gave them a challenge, of problems and frustration and they battled till they succeeded. Our tub looks so good. Customer service was amazing with Tina and the crew. Can't thank you enough for your persistence and understanding. We will definitely be showing off your work!
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December 2023 by Dan Wolfington
Kevin and Kyle did a superior job while working in my home.
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December 2023 by Sandy Alston-Childs
My service tech Joshua was outstanding. He was timely, so polite and always communicated and kept me informed throughout the entire process. I could not be more pleased with the results! It looks like a completely different space for a fraction of the cost of a full renovation. I have already called them for another bathroom project.
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December 2023 by Charmaine Parmentier
They were awesome and fixed my repairs 100%. I would definitely recommend them.
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December 2023 by joyce tomaskovic
On time, worked diligently, and did an excellent job. Additionally the young man was very polite. I am so glad I got this work done. My tub and my sink are beautiful. The day after I called they came out and gave me a quote. The staff answering the phone were very knowledgeable and polite. Overall excellent service.
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December 2023 by Joyce T
The young man completing the work was extremely polite. He arrived on time, working the entire time he was there. My tub and sink are beautiful. They look new.
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November 2023 by Zach Eddleman
My Bathtub and counter looks amazing!
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November 2023 by Shavone Johnson
The guy that came out to do my bathroom counter top was really nice however for the price they charged me I expected better results.. my countertop wasn’t completely dry when he sprayed the top coat and when he did a section on the countertop looks horrible. I can still see some of the blue in certain spots around the faucet.. I was going to have them do my kitchen countertop but after the bathroom I decided to go with a different company and I’m glad I did the other company charged half the price and came out a lot better… I wouldn’t recommend this company to anyone.Service: Bathroom countertop resurfacing
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November 2023 by Bob Smith
Brian did a great job on two tub enclosures. Called me to advise on ETA and work was done efficiently.
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October 2023 by Blake Drain
This company took no precautions to stop the dust and overspray from being caked all over the house as well as our possessions. Absolutely unacceptable, I would not use their services again.
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October 2023 by Christine Butler
BEWARE!!!! They damaged my walls and do not care. They claimed it is in the contract that they are allowed to damage the walls because of the tape. Why would I pay you and then pay to have my walls repainted? Then they charged my credit card WITHOUT my permission. They said because I gave it to them for the deposit, that gave them authority to keep it on file and charge it when the job was done. This means, even if they did the worst job possible, which they did and had to fix it several times, they were still going to charge my credit card. The floor is sticky in spots, the counter is still not done right after 3 redos and my walls are damaged. Their paint is on my walls, there are nicks in the wall, and paint torn off, and that is supposed to be okay? How is this acceptable? When I spoke to Justin, the General Manager, he would not even discuss the credit card situation stating he was right to charge me. He had the nerve to hang up on me because I did not agree with him and did not let him control the flow of the conversation. This is what you will be getting if you go with them. I have no idea if the work will last because so many mistakes were made and had to be fixed. And I don't know if they will even honor their warranty given the issues I have had thus far. In addition, their corporate offices don't care either. They say handle the dispute at the local level. There is no use having them at all. I let my husband talk to Justin to see if he could get somewhere, and Justin was just as nonchalant with him. He came to our home and swore his technician did not nick our wall and that his salesperson did not tell me they would not damage our paint. He was not here, so how would he know! He had the nerve to offer us $100 credit for at least $1,000 paint job. That was an insult!! My husband not so politely asked him to leave our home!! All the negative reviews are right. STAY AWAY from this company!!!!!
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October 2023 by World 3 Gun League Non Lethal Firearms Training
A contracted miracle method of Detroit to reglaze my tub and shower walls. They were very responsive and showed up on time. However the process that I was described by the salesperson wasn't the process that happened. There were supposed to be multiple coatings, multiple colors and final payment was due after my approval of the work that had been done. They were multiple dripspaint runs and oversprays. Throughout the entire surround and tub there's multiple textures and Sheen's from inconsistency of the spray. The person who performed the work apologize because it was only the third time they had ever done this process. The job is incomplete. It was not performed as described. It was a poor quality. And they charged the balance without finishing the work or my approval. As a matter of fact I told him not to charge my card until we were advanced at the job was complete. Tina however took it upon herself to justify taking $900 without my approval and without finishing the job.
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September 2023 by Dale Pentz
Great Job on my Tub and tile Tina the office girl is great walked us through everything . Job looks amazing
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August 2023 by Cindy Todd
I have never left a review, but wanted others to beware! First day scheduled, they canceled. Came back the next day to start, no issues. The next day when they had to reinstall the shower doors, that's when the nightmare started. Installer had a leftover piece of rail; tore and removed paint and drywall around shower when he removed the drop cloths; the stationary piece of glass was not secured and shook and moved whenever you opened the door or touched the glass; huge gap at bottom of glass panel; failed to caulk the entire inside of shower, and failed to reinstall the rubber pieces of trim that mysteriously disappeared when he left the house, to name a few!When they asked for payment, my husband advised that we would have to have the shower door installers out to properly reinstall and we would deduct the cost from what we owed. The installer threatened him, called him very defamatory things and warned that he knew where we lived and we better be scared, but we didn't know where he lived.The owner also called right after installer stormed out of the house cussing out my husband. We had to file a police report! We are unable to use the shower doors are they are not water tight or safe. Will have to wait for original door installers to come out to fix problem. Very unprofessional company!! We are without a shower a lot longer than anticipated or promised!
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May 2023 by trevor gajewski
First time ever leaving a review. The guy who came out and quoted me for reglazing my tub was great.The technician was scheduled for this morning. An hour after the time had passed I called the miracle method office. At this point I had heard nothing. After a few calls, I learned Joe the initial tech I scheduled had no showed for work.They passed my job onto another tech and told me they would be at my house by 1pm. The time rolls around and still no one showed. I called the office and they told me the tech was traveling to armada and would be at my house by 2pm.I asked for a manager and told them not to bother coming out. I had taken the morning off and had no communication of a cancellation or rescheduling. The manager then threatened me with paying a cancellation fee after they no called and no showed for my appointment. I’ve never left a review but this experience was by far the worst I’ve ever had. The sales guy who gave me the quote was great, but overall not impressed and think it’s pathetic that I would be threatened with paying a fee when it was the company that didn’t show. If anything, I should be compensated for the time I took off from work.
