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May 2024 by Timothy Moy
Great experience with this company. I had my cast iron tub refinished. Parts of the tub started peeling, they came back out to perform warranty service twice. To me that says a lot. They stand behind their work and will fix it if any issues arise.
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May 2024 by Ashley Murphy
Run, don't walk, far away from this company. They scheduled and didn't show up, rescheduled and canceled again and again. I heard every excuse from sick employees to employees on vacation to employees quit and it went on and on and on. I was offered compensation for which I didn't receive and in addition they withheld a portion of my deposit when I finally gave up and canceled the job that they were incapable of scheduling.
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May 2024 by john weiszer
Fantastic work and professional staff all the way from reception, owner, and Josh - the craftsman....I had kitchen countertops refinished and was extremly satisfied. They ROCK!!! Thank you so much.
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March 2024 by David Clark
We hired Miracle Method to refinish our tub in March of 2021. Our local handyman encouraged me to find a company that removes the drain for any refinish work. I specifically asked the technician if the drain should be removed to ensure a good paint coating and they refused. A year later in 2022, it was already peeling at the drain. A technician was sent to "touch up" the tub. He used a putty knife to scrape the peeling coating and then slopped on new coating without masking the drain. It was all over the chrome drain piece. They sent someone back out to clean up the poor workmanship. I just noticed last night that it's peeling again. A 5 year warranty is meaningless if they need to fix poor work every year. Find a company that will pull the drain to refinish your tub.
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March 2024 by R C
Incredibly poor service. The first technician left the job a mess, the second technician came out multiple times to repaint, canceled multiple times, showed unannounced and left the job like the photo attached with drip lines everywhere and charged my credit card. Hopefully I can get in touch with the office to rectify, but at this point for the price paid and inconvenience of repeatedly having to nag to get them back out you would expect a highly discounted service.
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March 2024 by william gold
Just had a great after the sale experienceIt had been a year since we had our tub, tile and floor redone. There were a few spots that needed to be touched up. When I called Tina was very helpful. The technician Brian was very courteous and efficient. Miracle Method stood by their warranty 100%.
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February 2024 by Carol Van Dyke -Dietrich
After getting estimates on replacement counters, my handyman told me about the refinish process. I contacted Miracle Method. Josh drove a long distance in poor weather to do an incredible job. Josh was knowledgeable, professional and easy to talk to. He went out of his way to send pictures & a video when I could not be there. I would suggest contacting Tina and Justin at Miracle Method to see if this could work for you. The gray counter pictures attached are the before. Big difference!
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February 2024 by Mark Cruth, Jr.
I wanted to like Miracle Method but I've struggled with both quality and responsiveness. They refinished my tub in March 2022 and it looked GREAT after it was done. Within the first month though the paint around the drain started to peel off. I contacted Miracle Method and they responded and sent a technician to fix the issue (which is why I didn't give this a one-star), but about two month later it started to peel again (same spot). I contact them multiple times to fix it but never heard back, so I decided to live with it (covered the drain with a hair-catcher that covered the peeling spot). Over the last few years more peeling has occurred in multiple places around the tub. I've had tubs refinished before from other companies without these sort of issues. Eventually I'll be looking for someone else to try and fix it back up again....
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January 2024 by John Doe
Kevin Smith did my counter tops sink and window sill. Worked with Me on colors and My order to make sure was happy with colors and way job was done. Kevin worked thru problems to give Me a great job. Thank you Don Righettini
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December 2023 by Myrna Brown
Shout out to Gabe, Kevin and Brian. Went from an old yellow tub to a beautiful white. We gave them a challenge, of problems and frustration and they battled till they succeeded. Our tub looks so good. Customer service was amazing with Tina and the crew. Can't thank you enough for your persistence and understanding. We will definitely be showing off your work!
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December 2023 by Dan Wolfington
Kevin and Kyle did a superior job while working in my home.
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December 2023 by Sandy Alston-Childs
My service tech Joshua was outstanding. He was timely, so polite and always communicated and kept me informed throughout the entire process. I could not be more pleased with the results! It looks like a completely different space for a fraction of the cost of a full renovation. I have already called them for another bathroom project.
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December 2023 by Charmaine Parmentier
They were awesome and fixed my repairs 100%. I would definitely recommend them.
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December 2023 by joyce tomaskovic
On time, worked diligently, and did an excellent job. Additionally the young man was very polite. I am so glad I got this work done. My tub and my sink are beautiful. The day after I called they came out and gave me a quote. The staff answering the phone were very knowledgeable and polite. Overall excellent service.
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December 2023 by Joyce T
The young man completing the work was extremely polite. He arrived on time, working the entire time he was there. My tub and sink are beautiful. They look new.
