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August 2024 by Matt Klaczkiewicz
Place is an absolute joke, Made the wise decision and switched carriers, went in after canceled to get a copy of my last 3 months bills, was told by the degenerates, " our printer isn't working right now and we are un able to print receipts anyways" at that exact point another customer walks in and the other associate printed off their receipt NO PROBLEM. Don't lie to people. I'm letting EVERYONE I know of the crooked behaviors of this company and pushing all to switch. Just cause someone isn't an active member of your service doesn't mean you can't print them off a previous receipt from a bill they ALREADY paid. Remember you had no problem TAKING my money. Let alone lie to me that your printer isn't working to have an associate next station over PRINT documents for their customer. I hope this company gets shut down.
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July 2024 by Karen B
Adam was helpful and efficient handling a large influx of customers single-handedly. He go my data transferred over and my new phone set up without issue. I was also happy to find all the accessories I needed for my new phone.
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July 2024 by Daltson Atwell
I’ve came to this Verizon Lee seven times I talked to two different people that say they do accept cash payments twice I came in and dealt with Elise and she refuses to take cash says it is their policy
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July 2024 by Becky Boensch
Helpful and friendly.
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June 2024 by Judith Konye
Super helpful and pleasant staff! Kaleb was great to work with and helped me transfer data to new my phone and get everything squared away. Will definitely be back for future upgrades! Thank you!
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June 2024 by Rosie Rosie
Kaleb was very knowledgeable and helpful with my account issues. I will definitely come back to this store for future issues and purchases.
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May 2024 by carmen fehlhaber
Extremely Great Service!!!
Adam went above and beyond to help me! Kaleb was a lot of help also!
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April 2024 by Kathy Frank
Kaleb is Awesome! Knows his stuff with Verizon.
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April 2024 by Heidi Knieling
Kaleb at Verizon in Frankenmuth was wonderful!
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April 2024 by Mary Ann Kaufman
Shout out to Elysse R. Patient and kind! Great representation for a local Verizon store!
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April 2024 by Carol Maurer
Josalyn was very helpful and answered all of my questions.
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March 2024 by Lornagail Myers
Attentive and helpful!
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February 2024 by gail deshone
Spent 2 and a half hours trying to replace my phone. Don't think either associate was very knowledgeable. They have little phones in stock and definitely no accessories. I am still waiting on the phone case.
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December 2023 by Theresa Roedel
No problems
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December 2023 by Andrea Wendt
Very knowledgeable, listened to our issue and helped solve it. Was very professional and courteous.
