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May 2024 by Debi McComas
Was desperately needing a product for sinus and food at ease and checked out within a few minutes.
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November 2023 by The Frankie Show
Slowest service ever
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September 2023 by Elaine Makas
Great, friendly, competent staff! Always feel like a neighbor.
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February 2023 by Mickey
They have some new j*** pharmacy tech. Their pharm techs need training.We won't be back to that rite aid. We will go somewhere else to get our scripts
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December 2022 by Roz Weedman
I've been going to RiteAid in Frankenmuth for 30 years and like the place, the pharmacists, have no complaints. But. In the past, you could just walk in, fill out a form, and get your flu shot. I had no idea that changed. But when my son took two grandkids in to do just that today, whoever was "helping" them was incredibly cranky about it, told them they couldn't wait around, needed an appointment, couldn't make an appointment standing there -- go home and make it online. If those are the rules now, I think the huge push corporate RiteAid does urging everyone to hustle over and get their flu shots plus signs at the local store need to focus a little on how this is different than it used to be -- you can't just walk in and get a flu shot. I know this isn't universal either -- but don't know if it's just a RiteAid thing or a local store thing. I'm only indicating that it ought to be more clear and it wouldn't hurt to be polite about it. Thank you. I do like this store. I was just taken aback how my grandkids were treated. And a little disappointed they didn't walk out with flu shots or at least an appointment.
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September 2022 by Donna Jo
Whenever I go to Covenant Med express in Frankenmuth, I use this pharmacy. As soon as I left med express I went inside rite aid and my prescriptions were ready. They were super fast! Friendly.
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September 2022 by Martia Anderson
At Rite Aid in Frankenmuth I am treated with respect and care. I trust the pharmacy and appreciate the helpful people who help me print photos and find items I am looking for.
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February 2022 by Tiffany Hooker
UPDATE: Doctor verified in the system Oli filled the wrong month's script in December. She sent a new script to the pharmacy. So I called oli to inform him of what she said. Now the "too busy" pharmacist is calling my doctor out of spite and refusing to fill the valid script until he talks to her.Awful pharmacy staff. Any error to include filling an incorrect medication is not fixable here. Pharmacist refuses to accept responsibility for mistakes. Filled a controlled substance script out of order, refuses to fix it, refuses to call doctor and explain their error, refuses to help patient they screwed out of their January medication because he is "too" busy. WORST PHARMACY IN FRANKENMUTH, MICHIGAN.!!!!
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November 2021 by Fairbanks Hunter
Male pharmacist and female tech working today (11-14-21) were very unprofessional. Went in for a vaccine. He brought out a vial with the label torn completely off, I had no idea what was about to be injected into me. Extremely surreal experience. The pharmacist was extremely hyperactive, jittery, and was forgetting almost everything he was doing. Tech seemed to haven no idea what she was doing, was unprofessional, short with me while I had no idea what to expect, or what to do, or what was needed from me. Apparently, she was done with me when she said, "I need to help the person behind you". Guess that was my cue to have a seat? Very concerning, surreal experience. Please do not attempt to receive a vaccine here.
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August 2021 by Summer Thyme
Fantastic staff.
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August 2021 by K M
Fantastic staff.
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April 2021 by Paula Kloos
I have never experienced any rude staff members at this store or in the pharmacy. They used my expired discount and help my son with purchases as he is disabled.
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July 2020 by David Pope
I asked if they could do online prices for the same item instore, manager John came up and said nope that’s not how it works, I’ve been asked that before and it don’t work like that. Very rude and bad service
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January 2020 by Atom Keyes
Great pharmacy and staffOllie the pharmacist has outstanding patient care. They didnt have my rx, so he found out closest rite aid that did & sent it over
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August 2018 by Michael A
Just came from the the pharmacy where the pharmacist was the rudest person I have ever encounter when I disputed the charges and stated, “I have never paid that much at the Rite Aid in Vassar”? His repose, “then don’t take it, I don’t care” and he walked away from the window. I have never been so insulted in my life or upset. After ringing the bell to get the girl to come to the window to help me get my prescription that I have been waiting 2 days for them to fill mind you I informed them I will never set foot in another Rite Aid as long as I live. Whomever the manager is at this location should be terminted, as well as, the pharmacist allowing such disrespect to happen to customers. I usually do not write reviews, but this guy has me so upset I will be contacting the BBB tomorrow and informing them. Absolutely terrible!
