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“Had a really great experience here getting my son his first bank account. They explained the process very well and talked to him as the main customer while Letting me subtly guide the process. They socialized appropriately and made him feel very comfortable. Chase bank has fantastic tools that they provide to manage your account. My son already is using them better than me. A very well run branch. Well done folks!”
“Everyones been very friendly and helpful. Ive been banking with them for some time without issue. I think the reason banks usually have poor reviews is because no one cares to leave a review except to complain. Like one person said. There were 4 ppl behind the desk and i had to wait. Lol those ppl werent able to assist u. Just because theres other employees there means nothing lol. They most likely werent even at a register.”
“Alex at the Fort Gratiot branch is great at his job. He’s friendly, follows up and truly cares about customers. He went the extra mile to make sure a transaction was verified correctly. Thanks again Alex!”
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“Have been banking here for almost a year now. I love the fact that they pretty much return your out of network atm fees at the beginning of every month. But I love their customer service so far!! Everyone has been so friendly and helpful of every situation I’ve been through with them!! And that goes for staff inside the branch AND the 24 customer service & support hotline!!”