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February 2024 by Janet S.
Excellent customer service! The clerk who processed my package was very helpful. Thank you to her for making it so easy!
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January 2024 by Thrifty Crab
Overall, they are a decent post office. Have not had issues with the staff, they have always been good natured.The issue is with the Pre-Purchased parcels. Last few times I've dropped items off, they have not scanned the packages. I filed a complaint via the USPS website, and received a call from an employee that told me he watches every package get scanned from a different employee. After providing the Tracking Number, he muttered that he will speak with the employees.Being as that was during the Holiday Season, figured that most of it was the business. Fast forward to today's issue. Dropped off four pre-purchased items in the drop box during business hours. None of them have been scanned. This is having an impact on my business.Save yourself the trouble and go to any other location.
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January 2024 by Mark Kain
I have been constantly having an issue with the post office not picking up mail at the office drop box at the economy motel, at least 20 times last year alone mail that I had in the out box was never taken enen though the mail is delivered to the office every day, I've taken this up with the post office and seems nothing gets better
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December 2023 by Nolan Mitchell
Awful they lost my package. It was mistakenly taken to USPS instead of FedEx but they managed to entirely lose it and blame it on me. Dave is the worst, spend the extra gas money to go to a different location. Full of bums.
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December 2023 by Noneya
Who get 1.5 hours for lunch!? What a joke. No wonder usps is struggling
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June 2023 by Nancy Beecher
CleanHelpful staffNot very friendly, nor do the smile
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April 2023 by Patricia Lane
The information that they gave me regarding the post office was very helpful.
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April 2023 by Taylor Booker
Very responsive, kind and helpful!
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March 2023 by Chrystal Monroe
I get a money order for rent, and drop it off at that same post office same day, it could be the 26th, yet my rent is still late, making it to the general management office at 1019 church st in flint. Now for 4 months i have late fees i have to pay that i can not afford
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February 2023 by Susan Force
I use this post office all the time. The customer service people are so nice and helpful. I love that the self serve is available 24/7. I have only had 1 package damaged in the last 10 years.
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January 2023 by LIZ S
I had dropped some letters in a box without stamps and everyone I talked to was so understanding and helpful and I was able to get it fixed. I know this job can be extremely thankless so I just wanted to say THANK YOU! ?
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August 2022 by Karen Stone
Waited In a short line, only one person to help customers.
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May 2022 by Linda Anderson
Fast service employees are very friendly and helpful.
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April 2022 by Michelle Switzer
I don't know who delivers the mail but each time I'm expecting important stuff it seems like the carrier that works my area decides not to come so?what Should I do????this is important information that pertains to the well being of my children.
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October 2021 by Rene R
I patronized this post office to return a package to China on July 17,2021. The package was shipped to me from California. But they insisted that I return it to a Chinese address. The package never made it to its destination. Today when I checked the USPS tracker, it had been sitting in Customs in China since August 11th (see photo). The package never made it to the final destination in China as far as I know. I guess the USPS CANNOT ensure that a package is delivered. To write a complaint about this is almost impossible. There is no online complaint submission. I take that as a hint that USPS is getting so many complaints right now that they have just decided to make it hard for anyone to share the problems or to ignore them.
