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June 2023 by Billy D.
My family will be utilizing the Sams membership for our very last year and switching to cosco. It's amazing at this flint michigan store how well their staff is paid and how horrible the customer service is at this store. It's progressively gotten worse and worse to the point their staff is simply almost to lazy to even walk away from you. Let alone help you. This store at this point isn't even a go to store if it were free entry. Their is better service up the road at the crowded dollar general with one employee. So sad a business has allowed its workers to walk all over them to this degree. Borderline embarresing.
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October 2022 by Tonya R.
I've been coming to this particular store for so long and I can honestly say I've never had a bad experience. I've always had fast and friendly service and the staff is very helpful.
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July 2021 by Ann Brown
Had a terrible experience at the Sam's Club in Lansing at Towne Centre... Drove to Flint Township location and was treated as if I was the only member of the club!! the bakery stuff we're very pleasant, and helped with designing my cake!! This location helped me save my membership, my husband wanted to become Costco Members because of the terrible service we received at the Lansing Sam's Club. Thank you to the Bakery Department for your excellent customer service!! we'll definitely be back!
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December 2020 by Buddy Walls
Nice place
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October 2020 by Maxine Vaughn
Every thing I needed was at Sam’s at a reasonable price!
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July 2020 by Julia Engelhart
I took my Mom, who is 88 yrs old in for hearing aids, Will Schmidt - HIS, is the greatest gentleman, I have ever met.. Thank you so much Will, I am ever so appreciative, to how you handled my mother with great care, you deserve a medal for all your help and kindness, thank you so much, Julia
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May 2020 by Jamita H.
When I was in here, it reminded me of all the Sam's clubs I've been in before. They had the same products and such. Not too much to share on this one. The checkout process was quick and we were on our way.
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April 2020 by Sheila Koronka Cannon
As a customer for over 15 years I have never been so discouraged. You can’t order online majority of products,it’s virtually impossible to do an online Order pick up.
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March 2020 by Jimica Leonard
Great Pricing. i probably wasted $3000 at Walmart over the last 2yrs...
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March 2020 by Anna Nyman Ayala
Always clean, staff is helpful and friendly!
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February 2020 by J S.
This is the only Sam's location I've ever went to and this time the door greeter was extremely rude to me and everyone else coming in as well. This isn't the nearest location to me so I sure won't be back anymore. I turned around and walked out as soon as she started to have an attitude with myself and everyone else. Good job Sam's!
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December 2019 by Princess R.
We have gotten birthday cakes for our girls for years and years now from Sams club since before the grand Blanc location opened. We've always loved them because they are very reasonably priced, actually cheap compared to a sheet cake at other bakeries, they always had a good selection, did a wonderful job decorating, you needed little lead time to order, they taste great and best of all they offer whipped or buttercream frosting. There are VERY few places that offer that and our family is NOT fans of buttercream because its just too sweet. Sweet to the point it makes your teeth and stomach hurt at the same time. I love frosting. It's actually my fave part and even I can't stomach buttercream. The best part is sams whipped icing is PHENOMENAL and makes the cake something special. So I go to order a cake for my daughters birthday and not just any birthday but her sweet 16! The woman I spoke to in the bakery was INCREDIBLY RUDE! She sounded like she didn't want to take an order and really didn't want to even be there. It seemed everything I asked was just a short terse "no we don't do that." Finally I just ordered a simple sheet but when we got to decoration she said they only do the decorating in buttercream. I said "wait buttercream decorating on whipped icing? Is that even good?" She pretty much said do you want it or not? I don't think my confusion was out of line since the reason most ppl get whipped icing is that they don't like buttercream so I don't understand getting it and then decorating in buttercream!! Then I asked about the writing. Nothing special just asked for dots in between the letters of a word. NO. no explanation just NO. At this point I was frustrated and said just forget it and hung up. I called grand Blanc and they were awesome!! Attitude difference was night and day. She took the time to explain to me that unfortunately corporate made the decision to get rid of all color in anything but buttercream and she was understanding of me not wanting the decoration and writing in buttercream. She was great about giving me the option for chocolate icing and then border and writing in white. I was just thankful for a helpful person with ppl skills!! This isn't the first experience I've had with rude employees and bad customer service at the Corunna rd location. I've tried chalking it up someone having a bad day or being super busy but enough is enough! Sams (at least the Corunna rd location) needs to look at retraining their employees in customer service! I personally think they haven't cared because they don't have any competition but Costco's are opening up all over so they better watch it. My advice is stay away from the Corunna rd location. Even if it's a bit more of a drive, I would advise going to the Grand Bland Location. Its worth it not to have to deal with the rudeness of those at Corunna Rd.
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November 2019 by Donna Beren-Garrett
Friendly and clean. And you run into family!!!
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October 2019 by Vikki Stone Cooley
I like Sams club but this new policy to show your card at the door coming in is crazy. You cannot purchase anything without a card so why am I standing in line to get into the door. The lady was rude and said I have to see it or you cannot come in.. Really??????
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September 2019 by Jeff Hart
They stock a good selection of drinks, candy , & chips to fill my vending machines. I also shop for my regular groceries there as well. My Advantage Plus Membership saves me $$ on prescriptions, glasses, & more. I would definitely recommend Sam's Club!
