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June 2024 by Dan Mays
My husband's wedding band broke we took it in to have it repaired and they did an amazing job. When we got it back it looked like a brand new ring. I would highly recommend Gaines Jewelry for any repairs. They are 5 out 5. We will definitely be back. Thank you Theresa Mays.
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June 2024 by Adeline Eichorn
Always helpful and kind! I buy all my jewelry here!
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June 2024 by Donna Lopez
I received courteous and prompt service when I dropped off my jewelry for repair and the same excellent treatment when I picked up my finished pieces. I feel comfortable in trusting Gaines Jewelry with all my jewelry future needs and purchases.
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June 2024 by Catherine Doll
My experience with a reset and remounting of a wedding set was wonderful. Ashley is top notch and just a patient little gem. Will be back for sure.
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June 2024 by Alene Oyebola
Customer service was AMAZING
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May 2024 by Julie Snyder
Fantastic customer service! Ashleigh was so patient and really helped me find the right settings for a custom ring set. Gaines Jewelry is always my choice for beautiful pieces. Highly recommend!
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May 2024 by Justice Dean
They have been super helpful and responsive with all of my jewelry needs! Very nice environment and people. Love the timeliness and text notification when jewelry is ready. Would highly recommend!
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May 2024 by Ann Curatti
Very impressed with new clock repairman. He fixed the broken hand and replaced other to match the style and maker of clock. ☺️
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May 2024 by Kathleen Schwalbach
Professional and very kind and knowledgeable employee I was waited on by!!
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May 2024 by Susan Smith
Beautiful jewelry & a big selection! The people working there are so knowledgeable & nice! I just love this Gaines jeweler!
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May 2024 by Cynthia Goodall
Ashleigh and Caroline were so helpful in finding the right gold chain for my grandson! Thank you, Cindy
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May 2024 by S Storms
I brought my wedding rings in to have a new shank put on as the bands were very thin and to have one ring resized. When I picked them up they looked like they were brand new. Definitely put a hop in my step and a sparkle on my finger today, Thanks
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May 2024 by Chet Cosby
Great service and love the life time watch battery program. Very reasonable prices on your jeweler needs.
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May 2024 by Tonya Ketzler
Always so pleasant and friendly. They like to help you without trying to sell you something.
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May 2024 by Taylor Rowan
Caroline was so helpful, and Gaines did an amazing job sizing my grandma’s ring. I will definitely be back.