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June 2024 by Nicole Lessaongang
Store hours Mon-Fri open until 8 pm. Went there at 6:32 and its closed. They lost a sale. I was fully prepared to buy phone, case, temp glass. So since no one was there to get the commission off these I ordered what I wanted from online. Very disappointing.
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May 2024 by Sarah Nowak
Says be back in 15 minutes been sitting here for 30 an still nothing
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January 2024 by Marilyn Edwards
The little girl working was on the phone in the back and made me wait til she finish her conversation, after hanging up she continued to text whoever. She didn’t resolve my issue with my phone not receiving FaceTime calls or video messages. Then she had the audacity to tell me to call customer which she should’ve done herself. Y’all definitely lost a customer cause I don’t play like that! 1/19/24
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January 2024 by Kim Edwards
The little girl working was on the phone in the back and made me wait til she finish her conversation, after hanging up she continued to text whoever. She didn’t resolve my issue with my phone not receiving FaceTime calls or video messages. Then she had the audacity to tell me to call customer which she should’ve done herself. Y’all definitely lost a customer cause I don’t play like that! 1/19/24
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January 2024 by Erushing Rush
I hate this place I hate it
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January 2024 by Preston Westrick
One of the worst experiences I have ever had starting with customer service i have been ran in loops with no resolve in sight in store staff will not help with anything once you have paid them and will tell u that u have to call there call center and after being on the phone with them for 3 days strait and endless hours of being on the phone and being hung up on every time we feel as if we are getting close to finally being done we have to go back to square one i would 100% recommend any other service then cricket. I called them and got the most rude girl on the phone so i asked for the manager and she said her name was Brooke and that she is the manager, if she was the manager, she shouldn't spoken to people like how she did on the phone with me. OH did i mention she hung up on me twice? 100% do not recommend this to anyone!!
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November 2023 by Donald Lesoski
Very helpful and didn't push us to buy a new phone
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October 2023 by Terri Lowe
We had to stop in today to get another phone added to our account Brooke and Aaliyah helped us! They were awesome very helpful and I know that we made them laugh a lot thanks ladies we appreciate you!
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September 2023 by Bridgett Mancour
Nice people
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September 2023 by Head From the basement
Brooklyn... Bless you. Amazing costomer service. Thank you.
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June 2023 by matthew Hansen
Good service
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May 2023 by Brenda
Wonderful and delightful ! Friendly patient and kind. I can't name them all but all 4 workers was a delight. Thanks
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April 2023 by Jamie Brank
I was felt welcomed, wonderful customer service, and my issue with my phone was resolved with knowledge of the product. Very pleased.
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April 2023 by Alyssa Campisi
Was in the store a couple days ago the heavy set black guy working, don’t know his name that’s the only way I can describe him was super rude I asked him to help me close my account he wouldn’t do anything and gave me a number that was wrong! You can definitely tell he hates working there and talking to the customer and hates life very rude person
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April 2023 by Lyssa
Was in the store a couple days ago the heavy set black guy working, don’t know his name that’s the only way I can describe him was super rude I asked him to help me close my account he wouldn’t do anything and gave me a number that was wrong! You can definitely tell he hates working there and talking to the customer and hates life very rude person
