AutoZone on N Dort Hwy in Flint is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Reviews note that the staff can be helpful and provide great customer service, with some employees going above and beyond. The store offers a lifetime warranty on most parts. However, experiences vary. Some customers report receiving the wrong part multiple times, and the part quality is sometimes considered suspect. There are also reports of unprofessional behavior from staff, including a lack of product knowledge and inappropriate use of customer information. While some have had very positive experiences that earned the store a customer for life, others express a preference for paying more for higher quality parts to avoid breakdowns.
Hit or miss depending on who the parts person is that's why it's only a 4 star rating. I'd almost never give any parts store a 5 because they are all about the same. Most try to be helpful and carry knowledge but always hit or miss with parts stores.
August 2024
The staff are helpful, but they gave me the wrong part twice in a row and I had to show them a picture of the part that I needed and it fits but has the wrong pressure.
June 2024
Leash’s, Mario, Danika we’re a GREAT help to me today!!!! Thank you guys !! I appreciate you!!!!!!!!! ♥️♥️♥️♥️♥️♥️♥️♥️
