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July 2024 by Kathy Oriet
I get it....you're busy and backed up. All I needed was to check air level in the back tire and reset the sensor. I had filled the tire before I got there and verified it was correct. This has been an on going issue in my Ford so I know what it needs. I was told I needed to wait and he needed to do a work order and couldn't even tell me how long. I was also told that he had to pull it into a bay to do it....which is not a fact because my last service they forget to reset the sensor and before I left I just pulled up alongside the outside and they double checked the air and reset the sensors. What happened to good old service and taking care of the customers for loyalty? I don't want to come across as entitled but I would expect that what I'm asking for...a 2 minute job....to get done for not just me but anyone else that meeds that service. I get all my work done here including new tires. I haven't had an issue with Crest Quick Lane previousl, this is the first. So this is strike one.....maybe I will give them another chance before I move my business elsewhere.
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March 2024 by MD3
Best around! Great service!
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March 2024 by Mike Steinhilb
Just took it in for an oil change and have some warranty work done on it they did a good job All is well
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March 2024 by Brian Pullum
A bit of a wait, but the guys who do the work were great and informative.
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February 2024 by Nichole Bacon
Tech left a dirty glove in my drink holder. Simple mistake but it says alot to a customer.
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January 2024 by Amy Bielat
A long wait.Staff is always friendly
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December 2023 by Dennis King
Had one of the BEST customer experiences at Quick lane because of Will Witchelhouse! He went above and beyond!!!Keep up the great work!! Definitely will be going back!
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December 2023 by Greg F.
I have a 2022 Bronco windows rattle said they are that way. Wiper doesn't go down on intermediate took it in twice never fixed. Try to work it out all excuses Said Bronco's are knows for that my friend has one no rattles one
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November 2023 by 2Fat 2Furious
Got my work van in and out. Very pleased
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November 2023 by Rickrod
Go here at your own peril.
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November 2023 by Brian Williams
Much better than the last time I was there
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November 2023 by Joe Gill
Waiting area was really nice.. food and drinks and TV
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September 2023 by Liz Ferrell
Quick service. Great customer service.
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September 2023 by Doreen Yaeger
After flooding in our area (Aug 2023) my car undercarriage plastic covering was dragging from driving thru a flooded street. I was close to Crest Ford and pulled in. William, Quick Lube Crest, had my car pulled in and temporarily repaired until a missing part was ordered. Note: I was the 11th customer they helped with the same problem that day. Kudos to Mark (I hope I'm recalling his name correctly) noticed my low tire pressure light and offered to look at my tires. He found a nail and a broken belt on one tire. This,potentially, could of been very dangerous if it broke while I was driving at highway speed. From my one/first experience there I'm impressed with their service and would highly recommend them.
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May 2023 by Kristen Goins
My experience here was nothing less than awesome, first time customer needing help with a tire last minute and the manager William P went above and beyond to make sure I was taken care of and left safely! 10/10 recommend these guys at the quick lane.Will W was also very nice and awesome to work with as well with getting me checked in and out within 30 minutes start to finish. ??
