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October 2024 by Mona Raval
It's my favorite Kroger location, and pharmacy staff is very nice.
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February 2024 by Becky Leslie
Brooke (Kroger West Rd Brownstown) is the BEST!She graciously expedited my prescription AND also used a savings card that is saving me $40 less than what the competitors company would have charged me.She was so cheerful and such a pleasure to talk with! Her and I even shared a couple laughs together! I wish all representatives were as delightful as she is!!
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October 2023 by Downriver Review
This pharmacy here is horrible. The people that run it will will take your prescription every month say ok come back in a hour. You come back and they say ohh sorry we're out of stock come back in a couple days and hopefully we'll have your medication. These people don't try and help you whatsoever and God forbid you ask them to help you with a transfer process. They will make you and your doctor jump through hoops.
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September 2023 by Christopher C.
How about no stars,kroger should close this particular store because its horribly outdated and its never staffed,the produce is always brown and never fresh looking and they never have cash registers open its always self checkout which I don't mind for a couple of things but not a whole cart of stuff,what ever happened to customer service
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September 2023 by Tricia B.
I've going to this location for over twenty years and I promise you that yesterda's trip will be my last. Zero vegetables on the shelf's, so dirty, the checkout person had no knowledge of any type of vegetabl, including what celery or cucumber was. The checkout conveyor was disgusting, I didn't even want to put food on it. Prices are through the roof. This location compared to the one on Fort St. is night and day. EITHER CLEAN IT UP or close it. Or remodel it and use the space that's us all closed down next to it and make it a place that people would want to work there. You need to management , because it was obviously so disgusting.
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July 2023 by Amir Bodakh
Never have a problem and they go above and beyond for me and my wife.
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June 2023 by Ken S.
Kroger had their ribs on sale, buy one get one free. I found the four cheapest ones, continued shopping, and proceeded to the self checkout. When I rang up my order, the ribs didn't ring up with the buy one get one free sale, so I asked for help. The cashier came over and then went to get someone to help. An employee came up and said that the ribs were priced wrong and took my ribs. I have shopped at this Kroger for 20 years,spending 10"s of thousands of dollars, and I will not spend another dime there due to this employee and $20 to 30 dollars.
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March 2023 by Alex Mcgregor
The pharmacy used to be great but the way they run it now is really bad. They never have your medications you need on time. It used to be ran good but some of the people working now just poor attitude and poor customer service skills.
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March 2023 by Diomond Jedi
This pharmacy here is horrible. The people that run it will will take your prescription every month say ok come back in a hour. You come back and they say ohh sorry we're out of stock come back in a couple days and hopefully we'll have your medication. These people don't try and help you whatsoever and God forbid you ask them to help you with a transfer process. They will make you and your doctor jump through hoops.
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February 2023 by Jedi Diamond
This pharmacy here is horrible. The people that run it will will take your prescription every month say ok come back in a hour. You come back and they say ohh sorry we're out of stock come back in a couple days and hopefully we'll have your medication. These people don't try and help you whatsoever and God forbid you ask them to help you with a transfer process. They will make you and your doctor jump through hoops.
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January 2023 by Stephen Garnur
Absolutely horrible pharmacy yesterday I go to the drive up window and the lady asked me to park for 15 minutes while they get it ready. Then 15 minutes goes by I pull back up and they say “well we don’t have enough to fill your script but you can take a partial fill, but you would lose the rest.” ?!?!?! LIKE WHAT THE ACTUAL FUCKKKK A PROFESSIONAL PHARMACIST JUST SUGGESTED TO ME THAT I CONTRADICT MY DOCTOR PAY FOR AND TAKE A PARTIAL FILL ON MY MEDS. Absolutely unbelievable. I will never in my life go back to that pharmacy and tbh I probably won’t be back to this Kroger I’d much rather take the drive down to fort st.
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January 2023 by Keith D.
Lately Kroger has been on point with the services provided. The staff is always near to help you if need be. The bacon has been very tasty. I buy it bulk. This store is always clean!!!
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January 2023 by Kyle Cappelletty
Unreal. This pharmacy is an absolute joke. I sent my prescription in the day before at 4:00 pm. I come in at 9 am when they are supposed to be open and the drive thru is closed. I limp into the store and the prescription still isn’t ready. Don’t work with these people. It a a pharmacy, should open on time! Horrible customer service. Whoever manages this pharmacy should be fired immediately
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December 2022 by D. H.
Even though they were short staffed, they were all very nice & congrats and appreciated to all that have to deal with the public at a stressed time. Thanks again you are appreciated very much.
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December 2022 by jiimmy nguyen
Talking about pharmacies I would say Kroger is one of my favorite pharmacy. The accuracy on medication and time for refill is pretty consistent. They have pretty much most of the medication that I needed at the time that I needed to be refilled. I have not been disappointed by them once since the day I start going to them. I would recommend Kroger pharmacy to everybody if they ever ask. Overall this is the place to go for your medication needS.
