Convenience Stores in Flat Rock, MI

“This store will be missed. This rite aid is now closing. As of 8/3/24. Every thing is 30 to 10 % of. I would always go here with my grandparents and same with the rockwood I’m rite aid to and that’s closing to.”

“I am supremely impressed with the pharmacist and staff at this location in Flat Rock, MI. I entered at opening time with a Rx having just been sent from an Urgent Care facility for an antibiotic. Tiffany, the reception staff, immediately assisted and told me it would be about a 20 min wait. Separately, I asked about Zepbound, which I have on file with Express Scripts. They make me call each time they ‘expect’ to receive a shipment, but they had suggested that I could check with local pharmacies to see if it was available and they could transfer the Rx. I wad told by the pharmacist at this CVS about how hard it is to get (I know), and once they received it I would go on the list and it would be filled when they had it. My ears perked up at the potential for me not having to call each time, but it initially sounded like it would still be hard so I sat to wait for my antibiotics and called Express Scripts because today was the day they ‘expected to have some’. During the call Hanan, the Pharmacist, checked her cooler and noticed she had a box of 7.5 which I needed. She did not have to do that. She took the initiative to help me knowing how difficult it is to get. She confirmed with her other staff that it was not assigned to another customer already, and offered it to me. She then called Express Scripts on my behalf to transfer the Rx. She was put on hold more than once, but still persevered to make sure the transfer was made correctly. (While on hold she was asked by another customer about a similar drug, which the man had no Rx for, but was trying to get a price on coverage. She handled his questions with professionalism and concern, even though he was dissatisfied with the answers and was a little testy. But with these drugs, trying to get them, it’s easy for all of us to get testy.) Finally the transfer was made and the Rx ready for me and the price was $100 for a single box. I only pay $25 for 3 months from ES, but I understand local pick up is more, but that much?? Hanan said, wait a minute, let me see what I can do. She went over and above to look up a discount for me which brought the total to $25. In the meantime, Tiffany let me know that my antibiotic was ready, and it was $38. I raised my eyebrows again. My coverage seemed better than that. She offered to check again. Apparently the card in the system was outdated, and her new research got me to $1.60. These two employees worked very hard to take care of me, while sick, to get me the best price, also while handling at least 6 other customers. They were polite, professional, and, frankly, awesome. I appreciate this experience, and will definitely recommend this CVS to family in the area. I don’t live here now, I’m visiting family. But I bought a house in Monroe, 25 minutes away. I’ll probably still come up here to fill prescriptions when needed once I do move into the house in Monroe! Thank you, Hanan and Tiffany.”

“These pharmacists are pretty darn amazing . They’ve gone above / beyond helping to make our forced CVS transfer (thanks, Caremark) as painless as possibleMy kiddo requires a semi-uncommon medication. It’s incredibly expensive, an insurance battle and in the past, our “big box” experience had been a nightmare with a mix of unprofessional comments, and the general overall vibe of being made to feel you’re doing something wrong. It’s embarrassing :(I called the closer CVS and was left in limbo if they could even help my son. In a panic, I called Flat Rock CVS and these pharmacists are rockstars. They legitimately care about their patients. On two consecutive days they sat on the phone with me for an extended period of time, even though they had equally deserving customers to tend to; figured out how to get his medicine, what we needed to do on our end, then did everything they could, as fast as they could, to ensure he got his medication.Thank you ?”

“My new favorite pharmacy. After trying to get the COVID xbb booster at rite aid for one week and having my blue cross payment turned down, Walgreen took care of me immediately. The staff was pleasant and the store was super clean. Thank you walgreen, rite aid you are fired”