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August 2024 by HVAC4LIFE
When we need parts for the service truck, elite climate solutions, always heads to AutoZone in Brownstown
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July 2024 by aliuska osorio leyva
Great customer service.
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July 2024 by Brandon Gerstemeier
Had my headlight go out on the fourth of July. I came here in a pinch, and John Mooney came out to help. I didn't know the right lightbulb for the 5 on my one lamp. He came outside as well and proceeded to professionally and efficiently replaced my bulb without myself asking to. Not very common customer service. If I could rate 10/5 I would.
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June 2024 by Chris Gavas
We love getting our auto parts from here. John and all the guys in the store are very knowledgable and helpful. I highly recommend getting your parts from this Autozone.
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May 2024 by Daniel Cialkowski
Have been having issue with battery in my fathers car for a time. John worked with me and we proved over a couple of days battery discharged on it's own. Warranted battery and all is well. Father has been fighting cancer and less stress is a blessing. John is the manager and rest assured he is a very good fit. Patient and methodical in his approach to an issue.
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May 2024 by Karen Williams
I have needed the services at this location, and they never fail. I am a widow who relied on my husband as far as car problems, and honestly just draw a blank when problems arise. Thank you Auto Zone Flat Rock for everything you do. Karen
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May 2024 by Mi White Pitbulls
Great location with a great team running it. Fast service and very helpful
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April 2024 by Pham Yeager
Friendly staff
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February 2024 by Andrew Bielawski
I came in to buy a battery on Jan 15. The manager Len was so incredibly rude. Staring daggers at me, annoyed when I asked questions, etc. I asked about a check engine light and he said to go to the dealer to get it checked out. There is a giant decal on the side of the building stating that they will scan for check engine light codes. That's a huge reason people come to Autozone. Otherwise, you can get cheaper batteries elsewhere.I was so frustrated by the rude interaction that I came back about 10 minutes later for a refund. With receipt in hand, I calmly informed Len that I felt he was very rude and I wanted a refund. Len refused and told me to leave the store. I stated that I would not leave without a refund. I kept my cool and did not raise my voice nor swear. He called the Flat Rock police and told them there was a disgruntled customer who refused to leave. I have never in my life had the police called on me and I was flabbergasted.The manager was borderline unhinged and frankly I felt unsafe. The tone of his voice and his body language were very aggressive. I cannot imagine how the little old ladies in line felt. Please stay away from this store. I was sincerely concerned for my own safety.
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December 2023 by Thomas Olsen jr
Counter help is great!!!
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December 2023 by Gene Kilgore
Had the parts i needed.
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November 2023 by H Miles
Manager went above and beyond, helping me with a battery.
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November 2023 by SCOTT “BigSmak23” P
Good people doing their best to take care of ya
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November 2023 by Sarah Merrow
Quick service
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October 2023 by RO CK
Management threatened to call the police because I wanted to return a special order part I couldn't use. Told me they don't take back anything they don't stock in the store. Well we always did when I was the manager and the district manager agreed with me. I still wasn't able to get a full refund but my bad for giving the wrong receipt. I'd originally purchased two different parts and ended up going with the cheaper one anyhowz.
