“Applying for a loan is hard enough when you don't know what you're doing, but having someone who can help simplify the process for you is really nice! Kendra has relieved all of my stress with this process and made it simple to understand. The team is all around nice from the moment you open the door. I will continue to trust this credit union with my life goals. Thank you so much!!”
“Wonderful! Wonderful! Wonderful everyone! There is awesome! A well established establishments dedicated to the service of the customers. They will assist you with all you want to do and financing. Check them out. Good to the Bone ? for real,,”
“They have been the very best Jenny and precious in collections are very good at helping people when they get into tough situations I really appreciate them a lot”
“I had my card become compromised and talked to Sue about the false charges. 10/10 she was amazing. Got the paperwork sent filled me in on when my new card would arrive. Give that girl an extra lunch break or something, she's doings some serious work.”
“I have been a member for app 40 years never been a better place to bank. I was with them before name change and have seen the exact same service since. Rates are always better than traditional bank. Laketon Branch went above for me on Tuesday which they did on thier own --no asking. I will continue my banking there and i always recommend them to other !!! Way to go Laketon Branch --you made my day!!!Barb”
“Angela Rose is absolutely amazing! She walked us through every step of the entire process. She was extremely attentive to all our questions. I will recommend Angela and the Benchmark team to everyone and anyone seeking VA financing!! Thanks again Angela, you rock! QM/SS M.Forward”
9AM - 5PM
612 W Savidge St, Spring Lake“I have been working with Best financial for a few years now. Have always had great service and getting multiple different types of loans. They make everything extremely easy.”
“LFCU is a great place to do your banking. Mu husband has had an account there for over 40 years, and his father before him. Although a bit of staff turnover (since COVID) the staff is always very friendly and especially kid-friendly. They have a good driveup, ATM, and regular inside service hours. They also offer online banking, Zelle transfers, mobile check deposits - all the modern options. I recommend this place to anyone.”
9AM - 5:30PM
16916 Robbins Rd, Grand Haven9AM - 5PM
1075 E Sherman Blvd, Norton Shores“Went to Ashtyn for a loan and she was amazing. She was quick, informative and knowledgeable which made the process seamless. I have all of my other accounts at FFCU and am seriously considering moving everything to S1FCU -customer service was that great. 10/10 recommend.”
“Had a slight error at the bank today and I called and reached Sue from M.O. at the call center, she was super friendly, very helpful and a great conversation! Thank you so much for having someone like her on your team!”
9AM - 5:30PM
951 Jackson St, Grand Haven“The staff here is super knowledgeable on their products. And very customer service oriented and friendly. I went in to get a new debit card as mine was lost and canceled. The staff was awesome at getting me a new one printed and a pin number set. In less the 10 minutes I was on my way with a new card. I would highly recommend visiting or switching to LMCU ..”
“I had a car loan there just finally paid off last month.. yeah me!!? my interest rate was great the associates are all wonderful and very friendly im happy to be a customer there”
9AM - 5:30PM
925 W Sherman Blvd, Muskegon“Most of the negative reviews are entitled boomers trying to pin LMCU by being review bullies. Anytime I need something they do they best they can and usually pretty quick. Sometimes they are busy.... no you can't cut in line even if "it is really quick." Just be realistic think to yourself "if I worked here how would i want to be treated" and stop pretending you have a better understanding of how a bank should operate with your 30 years of shop experience...you 1 star people just sound like entitled yuppies.”
“So many places I go workers feel like I need to be thankful they working.Chase Bank, you are exceptional. Thank you for making me feel like a human like so many businesses have lost sight of.”
“Love this bank! Every time I walk in, they welcome me by name. Quick with friendly service and showing me the best options. I love the 24 hour grace period if you accidently overdraw. I've never heard of another bank doing that! Had to use it once and it saved me a bunch in overdraft fees. Love, love, love this bank!”
9AM - 5PM
2855 Henry St, Muskegon“For awhile there earlier this year, they must have been training tellers and then relocating them to a different branch in another city. How do I know? First, because Muskegon only has one branch which is a shame, but secondly, I would go in the next week and those trainee tellers were gone! However, we have had the same tellers for awhile now and the customer service provided is exceptional! They are welcoming, knowledgeable, very patient and quite funny, which I really enjoy! We moved a couple of months ago and Chase is on the other side of Muskegon. I should just transfer banks to something closer with gas prices so high and checking accounts all being so similar. But I really like the tellers they have in place at Chase so I'm staying because of them! Now if the bank decides to start transferring them wherever, then that's what I will do because Chase is a good bank but my loyalty lies with the smiling and friendly tellers they had the good sense to hire!”
9AM - 6PM
878 W Norton Ave, Muskegon“Always an amazing experience. Recently had a GREAT experience with the branch manager Wendy Rake! She went above and beyond to help us find a solution to our problem super quick!”
9AM - 5PM
1101 Robbins Rd, Grand Haven“I moved out of the area a couple of years ago and this PNC Grand Haven branch is still my go-to. Not only are they friendly but they go out of their way to help, answer questions, and respond quickly. I am never left on hold. There is no PNC bank where I live now within 30 miles, but PNC is still my bank.”
9AM - 5:30PM
1619 E Mt Garfield Rd, Muskegon“Best location of this credit unions to visit! I have had issues in the past at other branches but I will go out of my way to come here. I was getting ready to put some money down on an apartment and I had 6 months of tips saved up in cash. I brought them in and the teller, Angie, was incredibly sweet and understanding about it and helped me count it all out BY HAND! She was super understanding and I even got a letter a bit later saying she was proud of my accomplishments and was happy to help me out! Y'all if you need anything the folks at this branch do it right!”
“Always greeted with a smile and very friendly. I moved all my banking to this institution because they treat me with respect and as a person and not just an account number like the main stream banks. I recommend this business to all who are looking for a fair deal.”
“Great and friendly but for some reason we walked out and my debit card wasn't working. So I have to wait until Monday to go back in so they can fix it. I asked if they could fix it through the drive and they said no. Kind of bummed out.”