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February 2024 by Karen Tiano
My sales rep, Robin Montagne, was very informative and knowledgeable about all the products. She took her time to insure she was addressing all my concerns and needs. I am happy to say I made a purchase today and anxiously awaiting the delivery (which is in 2 days). Can't wait! I would highly recommend Robin and American Mattress for all your sleep needs!
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January 2024 by Ben Nash
They spent alot of time with us making sure we were able select the correct mattress for us.
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January 2024 by Nick Moore
Started my mattress journey at American Mattress, expecting to be out all day at different stores to test everything out. We were in and out in an hour with a new mattress. Ethan was incredibly helpful in listening to our needs, giving us recommendations on what to test and what to look for. Then gave us time to test on our own before coming to an informed decision. Delivery was fast and easy, highly recommend!
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January 2024 by Brendan O'Shea
Had an amazing experience purchasing a new mattress for my wife and I. Ethan was very knowledgable and took time to show us all of the different mattress technology. He helped us find a great deal for mattress to fit our price range. I would definitely recommend this store to others!
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January 2024 by Kyle A
We are so glad we stopped in at American Mattress rather than gambling with a mattress purchased online. Ethan used his knowledge and experience to target our needs with ease and found us the mattress we needed at a great price! Don’t let the mattress buying experience overwhelm you, these are professionals that know how to make it a worry-free and informative experience!
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January 2024 by Bethany Movius
If I could give 10 stars, I would. I kept seeing Ethan in the reviews. There is a reason for that. He was excellent, knowledgeable, professional, and friendly. He was thorough. We found the right mattress for us in our budget. We love the mattress. Our old mattress was destroying my back. We had our new mattress within the week. He suggested products based on our needs and only wanted to sell us things he absolutely believed in. The delivery people were quick and professional. We love supporting a local business. If you need your mattress, please take your business here, and ask for Ethan.
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December 2023 by mark washnock
Highly recommend very knowledgeable, no high pressure sales pitch take the time to get you in the correct mattress for you.
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December 2023 by William Newton
Very friendly salesman and good value!! A good mattress shopping experience for sure!
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November 2023 by Ross
I went in to the store and was greeted by Ethan. I immediately told him I was just looking for the day, but could use his advice. He was incredibly informative and was also kind. I’m not the type of person that does well with a pushy sales person. Ethan took his time with me and it was greatly appreciated.
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November 2023 by Grace Gamble
Amazing, efficient and thorough shopping experience at American Mattress! Ethan was friendly, helpful and a wealth of knowledge! In under an hour, we left with a super comfortable mattress in our price range!
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September 2023 by Logan Conner
Would highly recommend them. Listened to what we we’re looking for and worked with our budget. Travis was very helpful and not at all pushy. He listened to what we were looking for. He was also very helpful and worked the price down for us. Walked away very happy with our mattress and happy that we came to them.
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September 2023 by Emily Tiihonen
I'm sure this will get deleted, but I very much want to share my frustrations. My boyfriend went into the store to purchase a mattress. He received excellent customer service during the sales process. However, everything after that was garbage. He scheduled a delivery and they gave us a time frame of 3:30 pm - 5:30 pm. I specifically took time off work so that I could be home for the delivery. I totally understand running late, deliveries take a long time. I have worked customer service my whole life, things happen. However, my boyfriend called the store multiple times to check on the delivery, no answer. He went into the store TWICE during our scheduled delivery window, whoever was working the desk assured him the mattress would be delivered by the end of the day. Well, 5:30 pm came and went and we finally gave up at 9pm when nobody showed up or called us. Again, I get running late, but to not communicate with us at all about the tardiness is unacceptable.When my boyfriend called the store today to ask what happened (again nobody had reached out to us, we had to call them), he was told that the third party delivery service alleged that they did stop by the house and nobody answered. We have a doorbell cam that alerts us with video when someone is at the front door. So this is false. Instead of making this right and pushing us to the top of the next days delivery, they told us that they can't deliver the mattress until Monday. Needless to say, we canceled the order and will be taking our business elsewhere. Get it together ya'll.
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August 2023 by k i e r a n
Ethan was very kind and helpful. The store had exactly what I was looking for and I was able to leave with my new bed the same day!
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August 2023 by Stefan Frick
Ethan was extremely knowledgable about all the available options and each one’s benefits to getting good sleep. He took as much time as it needed to make sure we picked out the mattress best for us.
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August 2023 by m j
I'd like tongive zero stars. Just moved to the area and always try to shop small to support local businesses. I arrived to the store and the salesman was laying down on one of the beds. After making a selection I told him over and over that I could not take delivery until the afternoon the next day. The next day I get a text they are there to deliver at 9am. Called the store, left messages and no response. So I go back to the store and the same salesman is laying down on one of the beds. He PROMISED me delivery this Saturday. When I called the store to confirm on Friday, I was told delivery was scheduled the following Monday. What a joke. Save yourself the trouble and buy a mattress on amazon.
