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November 2023 by Luis Orellana
#3 on my visit to all the Puff Factory locations and like always, I was met with the friendly, professional, non-pushy customer service I’ve come to expect from Puff Factory.I love the variety that the shops have when it comes to Heady rigs, it’s almost like a little glass gallery at each location.
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November 2023 by Nolan Rains
Great selection, friendly & helpful staff. New to the area and definitely will be back. Thanks!
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October 2023 by Jon Geary
Place is great. Prices are great. One exception, CHECK EXPIRATION DATE OF VAPE BEFORE PURCHASE. the elf bars are expired and the girl I mentioned it too seemed to not care whatsoever so I'm guessing they'll still be on the shelf. 3 stars for buyer beware. (10-2-02 3pm est)
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September 2023 by A B
Good place. Lots of stuff to pick from and they have discounts.
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July 2023 by Michael Jenkins
Josh was absolutely amazing. Great service fast and friendly.
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July 2023 by Paul S (Skip)
Staff was very helpful and the store has a big variety. Recommend stopping in and checking it out
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May 2023 by Tom Green
Stefanie pluke/Minaj is stealing and reselling your products. Also Never will come to any puff store ever because she works there ! Rude and thanks she better then everybody..
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May 2023 by John Struman
My favorite smoke shop. Robust selection of products. Always appreciate how reliable and knowledgeable the staff is. Thanks again, Nick!
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April 2023 by Chuck Stimac
Love all the wonderful and very knowledgeable staff. I come in here atleast twice a month
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April 2023 by John Antone
Nick ROCKS!!! I had a couple of service issues and he fixed everything and made it all great. THANKS NICK!!!!
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March 2023 by Tony Leja
People are friendly and helpfulIt’s a little loud but manageable
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December 2022 by Michael “The Boondoaked Saint” Smith
Best of the best!!! Amazing staff. I can’t say enough. Anthony and crew helped me with the experiment I’m putting together with the utmost respect and discretion. The only reason they didn’t have everything I needed is because some items I need are dancing on that fine line of legality. Really really top notch place though that I would recommend to everyone.
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November 2022 by Michael F
The best spot for heady accessories. Lots of real glass art. Not just a bunch of import knockoffs.
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September 2022 by Larry W.
At the recommendation of a friend this place ha become my go to when I'm home in Detroit when I need to stock up on cigars. Roughly 10 minutes from the house and down the street from a micro brewery it's a perfect situation. I always take advantage of their cigar deal of the day. The staff is awesome and the store is clean and a cool vibe.
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August 2022 by Miss Dire
I used to visit the Redford store regularly and it was like walking into Cheers every time. I moved about a year ago and now I visit the Ferndale location and I have to say it's just as awesome! I always get the help I need, a good laugh, and even a couple of pieces of candy for my two kiddos. It's always clean and colourful. And did I mention that everyone there is easy on the eyes? I honestly can't imagine going anywhere else unless I absolutely had no choice.
