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March 2020 by Fen Den_magic
Yesterday was my first time working with and ordering with this company. My sister and I look forward to do long term business with a company that answers their phone live and is so welcoming. We are not naive, time will tell how successful our relationship will grow. However, the positive attitude from the front door, thank you Mary and Lindsey, fosters very good vibes. Looking forward to updating our review later with expectantly the same results.
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January 2020 by D Charles
Yesterday was my first time working with and ordering with this company. My sister and I look forward to do long term business with a company that answers their phone live and is so welcoming. We are not naive, time will tell how successful our relationship will grow. However, the positive attitude from the front door, thank you Mary and Lindsey, fosters very good vibes. Looking forward to updating our review later with expectantly the same results.
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December 2019 by Vickie cornett
Great people and great products
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November 2019 by LORI MILLER
When they charge your card, the invoice amounts do not always match, which is fine, if they would send an invoice with the correct amount and or a statement with the reason for the different amount and the different amount. As long as you make them a good amount (where the amount cut-off is unknown) they do so after you request the information. I do not recommend using them as a distributor.
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August 2019 by JAMES CLEMONS
Racist company/owners extremely rude I was warned by an employee they discriminate on the customers as they come in to pick up orders to determine if they wants to do business with them DONT DO BUSINESS HERE
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April 2019 by Mat T
My company and I have been doing business with Nalpac for many many years and I would have to say they are a very friendly, organized and efficient company. They have 1000's of items to choose from and keep their stock up. My rep Mark is great I always look forward to chatting with him or any of their team. So to make a long store short if you are hunting for a great wholesale company these guys are the one. Thanks for the great service!!!
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January 2019 by ruth montgomery
Nalpac has been one of our primary wholesalers for many many years. They have very few out-of-stock issues, so we can almost always get what we need when we need it. They have a very quick turn-around time with their shipping. Our sales rep, Ms. Kubiski, answers her own phone! She is incredibly knowledgeable about nearly every product available from Nalpac. The team at Leather and Lace of VA will continue to count on them to meet many of our merchandise (and merchandising!) needs!
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December 2018 by Ea Zy
I recently had an unfortunate customer service experience. Glen and Jerry of Nalpac expeditiously addressed my concern and restored my confidence with the company. Customer service turned out more than great and I look forward to continuing business here.
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November 2018 by Zuprue
Nalpac is an amazing company. I always receive the best of service and my sales rep always makes sure my product ship's exactly when it's supposed to. I look forward to doing more business with them in the future!
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November 2018 by Barb Wilson Bennett
Over 15 years of excellent prices, shipping & customer service. Kim is my Sales Rep and she is awesome!! Amy is an amazing sidekick for Kim!! So many wonderful people in all the departments that are friendly & so willing to help if I have a question or concern.
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September 2018 by Priscilla Barrios
Terrible costumer service. They didn't even respond to my complaint letter. You are much better using a different distributor. Nalpac does NOT care about their costumers.
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October 2017 by Amy L.
Great customers service and products. They offer a wide variety of brands and novelty items that are unique.
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June 2016 by Sylvia King
Nalpac anytime i'm doing a big event and have a client looking for something- you always have an answer for me.no matter how weird the question is. Thanks for all you do!
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September 2013 by Stefan D.
I can't describe how much Nalpac looks out for us. Also, there is no rep in the industry that can ever come close to Pam.
