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November 2023 by Jeff Braun
I worked with John Gawaran at Hodges Subaru and had the best experience of my life buying a car. John and his team were so helpful, responsive and pressure-free. John was really the perfect person to buy a car from. So kind, helpful, responsive and impartial. He gave good information at every stage of the process and is an endless resource of knowledge, even to the point of being an expert at operating the vehicle options and controls and he takes the time to go over them with you. I have purchased a Subaru before at a dealer in California and had a very pleasant experience but this far exceeded ever that. Can’t recommend John Gawaran and Hodges Subaru enough! Every bad image you have or a car dealership, car salesman or the car buying experience will be shattered when you deal with John and Hodges Subaru. Thanks John and team!
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November 2023 by jes reynolds
Buying a new car is a big investment, but Mark Johnston took all the stress out of it. The whole process was easy and efficient and we love our new Forester. I would highly recommend Mark. If (or when) we buy another Subaru in the future we will definitely come back to Mark and Hodges Subaru. Also, we’ve been to the Hodges service department for routine maintenance on our other Subie and I wouldn’t trust anyone else. They treated me with total respect and transparency while taking care of my car.
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October 2023 by Amanda Young
I walked in not expecting to purchase a vehicle but ended up purchasing the vehicle of my dreams with the help of the wonderful folks at Hodges Subaru. They made me feel right at home, no question was left unanswered and the experience I had was something I will never forget. Shout out to John G for making the whole process smooth and easy and for his friendly approach to this somewhat scary decision. I would recommend this dealership to everyone!
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October 2023 by Valecia Ashford
Hodges Subaru in Ferndale offers its customers a clean, relaxed, pressure free experience. The receptionist was pleasant and friendly. I was introduced to Brian (my salesperson) within minutes. It did not take long for him to earn my complete confidence in knowing that he was fair and honest. I handed him a printout listing what I wanted on my first Subaru. It turned out that “my” Subaru was actually on the showroom floor right down to the color! Within the week I left the.dealership in my 2023 (Limited) Subaru Forester! Brian, I cannot thank you enough for your patience, and kindness.A completely satisfied customer!
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October 2023 by Roohi Huma
Mr. Mark at Hodges Subaru was very professional, knowledgeable and friendly. He was very thorough and efficient. He treated us like his family members. Other staff were very nice too. Overall experience here was extraordinary and I would definitely recommend to buy or lease from Hodges Subaru to my family/ friends or anyone who has plan to buy Subaru.
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October 2023 by Heather Mourer
I've been a Hodges Service customer for years and have always had great experiences. The service team took excellent care of my last Subaru, has always made me feel well-cared for and gave me great advice when it was time to consider a new vehicle. I just recently had the opportunity to lease a brand new Forester with Hodges and wouldn't have considered looking anywhere else. I was excited to finally get a turn to visit the "other" building. :) Christen was my sales rep and saying she was amazing to work with is an understatement! She laid out various options, helped me get a loyalty credit through Subaru and got my payment close enough to where I needed it to be. She went above and beyond by picking me up from my house to buy my new car after I'd sold my previous one the day before. Then she spent extra time with me, showing me how to work all of the features on my new car. I highly encourage women and other folks who may not always be treated equitably during car-buying experiences to go see her and the rest of the team at Hodges for your next car.
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October 2023 by Lin H
Our sales agent Brian B. was really the best. He was professional and fun! He really ran through all options and buying scenarios so I could make an educated choice in my purchase. I came in for a test drive only. A day later, I drove away with a vehicle I absolutely love! My Subaru is not just transportation but an investment.
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October 2023 by Judy Stern
I recently purchased a 2024 Cross Trek Limited from Hodges Subaru. I was very pleased and impressed with Hodges, having purchased my previous Subarus at other local dealers.My salesperson Brian was extremely efficient, pleasant, and knowledgeable about the car. He is an excellent communicator who answered all of my questions and after the purchase sent me frequent updates on the status of the car. It arrived in a timely fashion and I am truly enjoying the Crosstrek.I would definitely recommend Hodges Subaru for your next purchase! They are the BEST!
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October 2023 by Lex Jackson
This dealership is very welcoming, the atmosphere and hospitality is amazing. My purchase had a few hiccups, but Patrick and Jeff made sure the deal went through. I did not feel pressured to finance with them, or buy anything. Patrick was very knowledgeable about the car. Do yourselves a favor and get your vehicle from here. ♥️
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September 2023 by Julie Kiser
I've had two excellent leasing experiences at Hodges Subaru of Ferndale. Staff and service are top notch. Extra thank you to Mark Johnston for his help with the sales and delivery!!
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August 2023 by Andrew Cribb
Mark was very helpful when we arrived to see if there was a new Subaru Crosstrek to buy our daughter who is relocating to U Michigan for grad school from New York. No pressure selling, helpful informative and answered all our questions. Gave us the time needed to make a good decision. And helped locate a good insurance agent. We really appreciate the whole team at Hodges and recommended them, especially Mark. Thanks guys for help and the beautiful Lithium Red Crosstrek.
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August 2023 by Mitch
Patrick was very knowledgeable in each facet of the process of leasing me a new Subaru Forester. He got me top-dollar for my trade-in, simplified the transaction process so that it was quick and easy and explained, in detail, all of the new car features and technology. I highly recommend Patrick and Hodges Subaru for an exceptional buying experience.
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August 2023 by Anna Z
My Salesmen Mark was excellent! As a single woman shopping for a car I have been treated poorly at other dealerships but NOT at Hodges!!! I purchased my Subaru from Mark and he said I was now part of the Family....and that's how I felt. Thanks for treating me honestly and respectfully!!!! Ps. I love my new Subaru too!!!
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August 2023 by Jane
From start to finish they really do their best to show you why buying from this dealership is different from larger corporate stores. There is a good deal of personal attention and care. I felt the overall experience was excellent. I would recommend buying/leasing from Hodges Subaru Ferndale to family and friends!
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August 2023 by Emilia Mercandino
I bought a new phone and didn’t know how to connect it to my car. Shawn was very helpful in connecting it and even helped make my favorites list. He was really friendly and patient. Signed..”old lady on a computer” ? !
