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November 2023 by John Wisner
Second time this year buying a car at Pure Honda, first time with Lexy. Great experience! Very friendly, very knowledgable, no pressure at all. (And couldn’t be happier with the cars.) Highly recommend!
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October 2023 by Jesse Bennett
Just came to check out a couple cars I saw online and Lexy was amazing. She helped me find the perfect car. This was the best car buying experience I have ever had a dealership. Highly recommend
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October 2023 by Alice Mar
I was going in for an oil change and was browsing new and used cars with time to kill. David the sales person showed me around the lot, listened to my stories about my lifestyle and needs, and answered all of my numerous questions about the different models. He was personable, professional, and a good conversationalist. I ended up trading in my low mileage Honda Fit, for a new HRV and drove it home that day!!
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October 2023 by Riri
Thank you Carleton and Andy for making our purchase of out 2024 HRV super easy. I never felt pressured or rushed through anything. Before stopping here we were given a quote for our trade in that was almost 3k less than given here, and we weren’t forced to put any money down like other dealerships we stopped at. I will forever be a customer of pure Honda because they have taken care of me twice now ☺️☺️
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October 2023 by Rachel Nobles
What can I say about my experience @purehonda......Easy!I haven't bought a vehicle in a while and boy was I nervous! I needed a vehicle that was suitable for my business and an aging parent. Once I decided on Honda brand and model...Chris stepped right in and gave me all the info I needed of my options. He made it easy for me to decide.Financing was a gentle process and mighty quick!! They understood my approach and was informative and patient with my decision. I love this the most about my experience.Look folks...if you need a reliable car and a honest dealer...check out Pure Honda and ask for Chris....tell him I sent ya!
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October 2023 by Veronica Valdivia-Vera
Our sales person, Jacob was great. Customer service is definitely important for Pure Honda Ferndale. They went above and beyond to make sure I was able to drive my new purchased vehicle on a Saturday evening ; they completed all the paperwork very efficiently.We will be recommending this dealership to our family and friends.
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October 2023 by Quetzalli VaGue
I got a certified Civic from Pure Honda just a few weeks ago. The sales agent that helped me is David and even he seemed nice and helpful, I feel the sales process was kind of pressured and kind of like a “this is what it is take it or leave it” kind of attitude from him. I felt his attitude was someway condescending because of how he asked why I was so concerned about the selling price of the vehicle and not the monthly payment. So I don’t know if this are sales tactics, but overall it was an experience I wouldn’t repeat. I ended up accepting the deal and taking the car home that day with some help that he did kindly offered and I appreciated. But when we went out to get the car the windshield was cracked, immediately he offered to replace it for free if I came back later on. Less than a week passed and the cover under the engine (I believe is called splash cover or something) felt off. I didn’t hit a pothole or anything and was not using the car on dirt roads or something out of the usual. So with these two issues I started to question if the pre-owned certification was done properly or if something in between when it was done and when I got the car happened? Aside of the sales experience the service guys are just AWESOME. I took back my car yesterday to have the windshield repaired as agreed with David (sales guy) and when I got there the service guys told me they were not expecting me ?, so the service department stepped up and took care of it, even it took longer than I expected of my day, the service team took care of it. They treated me with the respect and attitude you would expect as a customer so 5* for them.EDIT: after posting this review David contacted me to let me know I’m misleading people with my review, and mentioned how he paid money out of his pocket to get me a ride. So seems like my opinion or experience is not valid. Good luck to this sales team, but I wouldn’t be back specially after being contacted for posting this review
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October 2023 by christie mcbaine
Chris and Jacob are awesome! Husband (doing recon for me)worked with Jacob and was totally impressed. The next day, when I was ready to move forward, Chris jumped in (Jacob was off) and was super helpful! We had to do most of it via text and on the phone. He got everything ready ahead of time so the only waiting was for paperwork processing.Chris totally understood me and my needs. He didn’t try to oversell me on what I didn’t need. Super cool, authentic, and personable!!! A guy you would want to hang with!Thank you both?
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October 2023 by Daniel Edwards
I had a terrific purchasing experience at Pure Honda. Lexy Anderson was fantastic in selling me my new vehicle, extremely knowledgeable, fast, efficient and effective! She made the experience very easy explaining everything about the vehicle and what choices were available. I would highly recommend Lexy for your new purchase.
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October 2023 by sav
This was my first time leasing a car and Chris was extremely helpful. He was very knowledgeable and the process was smooth. I’m so grateful I got in touch with him. Thanks for making my first car leasing experience so pleasant and painless
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October 2023 by Christian K.
Pretty good, nice s2k. Helped me through multiple hurdles. Responsive, helpful. Drove up from Kentucky and everything went smooth.
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September 2023 by Nick Drink
Sold my Cadillac to this great dealership!! Honest salesman which is hard to find!! Man of their word, no doubt about that. Would refer Jake any day of the week! Also the manager john, made my deal very pleasant. Drove an hour plus away and was extremely satisfied!
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September 2023 by Acme Properties
Had a great experience with David and Pure Honda. David understood how little time I have between a new business and new baby -- he was to the point, saving me tons of time with exact details in a super prompt manner. Very fortunate to have dealt with him!
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September 2023 by Addie Hughes
We had such an amazing buying experience at Pure Honda Ferndale! Lexy was incredible! Easy and friendly to work with, professional, and supportive. We didn't feel pressured which some car experiences can feel like, but ultimately felt like our wish list items were really heard and listed to. It was very clear that they didn't just want to make a sale, but wanted us to find the perfect car for us! We walked away with a Jeep Cherokee that we LOVE! Thank you Pure Honda Ferndale, and a big thank you to LEXY!-Addie & Lauren Hughes
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September 2023 by Pamela King
Went to Pure Honda for maintenance on my 2012 Honda Accord. Justin was courteous, professional and just overall nice. I spent extra money getting some additional things done because Justin took the time to explain what was needed. Believe me, I truly appreciated it because I would have forgotten about my windshield wiper blades. Thank you Justin.
