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February 2024 by lorena negrete
We normally use to get the beef from this place to support local businesses but they are ABUSIVE with the prices! 60 bucks per fillet mignon pound it is crazy! The beef is not even 100%grass feeded.
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January 2024 by Meredith C.
FFT stands out with its extraordinary cuts of meat, making it a go-to for unique culinary desires. The owners' genuine passion for their craft shines through, and the staff's food expertise is both informative and engaging. The quality surpasses competitors, with prices comparable to other renowned establishments. Preordering their prime rib for Christmas was a highlight, delivering an exceptional dining experience. FFT has earned my unwavering fandom.
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January 2024 by Matthew C.
Great cuts of meat. I bought there for a brunch we were hosting. Big hit. Will be back!
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November 2023 by Cindy Fox
I am giving a 2 star review in hopes that my FROZEN $169.00 Turkey tastes yummy. We have been ordering turkey’s from FFT for the last several years and they have not been frozen, but fresh. It was pretty surprising to have a frozen Turkey show up on the doorstep! The order form said fresh.This place should be called FARM FIELD FROZEN. I think of how many frozen turkey’s I could have bought from Kroger!FYI there is a great Turkey farm in Livonia called Roberti’s that raises the birds and they are fresh not frozen.
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November 2023 by david akroyd
I was wary of everything about them when i asked why steak with a bone was more expensive per pound than without a bone ( for obvious reasons it is supposed to be the other way around) and the answer was very strange. I have a culinary arts degree so i know a little about this ( i didnt tell them that) the answer was a concocted lie for reasons i will never understand. So if you lie to me about something so trivial, then i cant trust anything you sell.
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May 2023 by Olivia Hale
Ordered the butchers shares box for 2. The breakfast sausage is so good it makes me want to cry.
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May 2023 by Kathryn Kaugher
I made an online purchase and never received my $100 product. I called, emailed, and filled out the form on their website and have only had one response with no follow up.
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April 2023 by Katy S.
I ordered a $100 gift card as a gift online. I received the confirmation, etc. but no gift card. When I called, emailed (twice), filled out the contact form on their website (twice) I didn't hear back. I finally got a hold of someone on the phone and she said she couldn't find my order and wasn't sure what to do. Based on my experience I wouldn't recommend going here. I am still hoping to hear back or I will dispute the charge with my credit card company.
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April 2023 by Jacob Boncher
Really high-quality meat, but awful customer service. I called about a month ago to place a special order. I called again a couple weeks later to confirm they would have it. They confirmed. Then when I went to pick it up today, they didn't have it and didn't attempt to work with me at all for a replacement.
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March 2023 by Ann Coleman
The meat is DIVINE and it's local. They people are wonderful and go above and beyond to deliver the best customer service. We have the Butcher Share subscription and it's all our family needs or could want. We've learned a lot about cuts of meat and how to do them justice from their educational blog posts. Highly recommended!!!
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January 2023 by Pat P.
Ordered a subscription bundle 6 weeks ago with multiple promised shipping dates and still have not received anything. Good thing I had delayed the subscription for 8 weeks, I'd be waiting on 2 now. I would be hesitant about using the walk-in service if they take care of the food like they do their customers. Have tried to call several times with no luck. Tried to leave yet another message but the mailbox is full.
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October 2022 by Integrity Shows A.
Convenient location. Free parking. Delicious food. More of a take-out place but has plenty of seating. We had soup and it was delicious and filling. We also grabbed a few things to take back to our room for dinner and were equally happy. We will go back when we visit Traverse City again.
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August 2022 by Lizzie Leigh
Favorite place! Can't eat a steak elsewhere after eating such a high quality product from them. They also explained to me where each peice of meat comes from on the animal, best ways to cook it etc. Love this place.
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June 2022 by Donna V.
What a delightful find. Fresh ingredients, nice service and a brilliant yard bar. A+ environment and just outside the hustle and bustle of Traverse City. Also superior house made beer and wine.
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February 2022 by Brian S
This review is based solely on customer service and not their meat products. I have had issues logging into my account for quite some time for my subscription. Emails went unanswered for a while, then finally responded to by Abby. She was apologetic and tried to help me. However, I was then ghosted again after a few emails back and forth.I have now sent 4 emails that have gone unanswered trying to cancel my subscription. This lack of service is absolutely ridiculous. I am at the point where I'm ready to dispute the charges on my card.It's unfortunate because their meat has always been pretty good (except a recent pork chop that was 90% fat, had to be thrown away). I want to continue to support local, but this business is making it extremely hard to do so with their lack of service.I will gladly update this review if I can get some resolution to my ongoing issue.UPDATE - I have upped my star rating to a 3 as I heard back from customer service today. They refunded my subscription delivery but are still sending the delivery as a show of good faith. I appreciate Abby taking care of this issue for me. I will continue to order from them as needed as their meat quality is well worth the price.
