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“I visited the CUO in Ferndale on Friday, for a new Debit Card. The system was down, so they asked if I could come back on Saturday and use the Drive thru? I told them that I would come back. When I returned the next day, my Debit card was waiting for me, with no problem. All I had to do was activate the card. Thanks CUO!”
“Ferndale Branch Everyone that helped with my banking has been very helpful and courteous especially TIffany Poe when above and beyond to help me with my account.”
“This Bank is so wonderful. The service is beyond excellent. They remembered my family after only one or two visits. They take great care of us. I have never been charged a fee of any kind. My old bank constantly was randomly charging me for this and that. Their iPhone app is amazing and easy to use. The ATM is convenient and my deposits are always available right away. This bank has the best staff and it can suit your needs whether you're a low maintenance banker to needing more complicated services. I am very happy to bank here.”
“They cleared up homeowners mistake that could have cost me my house, that why over 20 years member. No circle phone tag. I'm 73 years old veteran and was treated with respect. This post is real, seniors don't usually good news when a letter out of the blue comes from the bank. Remember we are all in this together.”
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“I love my bank. They are always super friendly. There's never a line, They refund your ATM fees (when you get cash out of different bank). No plexiglass between you and the tellers. Free coffee! Cool art!”