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October 2023 by David Gabbey
Jeremy's team is small, so weather can force changes to scheduled dates, but in the 5 years I've used SBC they always follow through. Great attention to detail and very reasonable pricing. Pleasant and professional staff.
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June 2020 by Skip Getz-Walsh
All companies who shrink-wrap are not the same. I thought anyone who winterizes and shrink-wraps my pontoon for the season, I'll be as good as gold with a clean boat, ready to put in the water at springtime. It's not so, I went through a couple others before finding Specialized Boat Care, who dies just that. I couldn't be happier with them.
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December 2019 by Tom Wernet
Do not ever use this company. They lied to me for 2 months stating each week that they were coming out to shrink wrap my boat. Never showed and stopped answering phone and voice mail messages. Called them in mid October and it’s now mid December and they never showed. I called them about 7 times over a 2 month period. Instead of telling me they couldn’t do it, they kept stringing me along stating “it’s the weather.” Well we had several perfect days to shrink wrap a boat, and all they did was lie about their intentions. NEVER EVER USE THIS COMPANY FOR ANYTHING.
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September 2019 by Janice Baird
They have the WORST customer service ever! Have never experienced this before. Friends bought a $45,000 lemon Starcraft and have had trouble right from the beginning with major stuff, unbelievable. They have not had a perfect boat for the money! Always an excuse. They took it for repairs, repaired one thing and created a new issue! No kidding, no fooling!!! Never would recommend them, just saying.
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September 2019 by Cindy Ashley
Bought a used pontoon boat from them, on consignment. Chris was great to work with, service department answered our questions and took care of our needs and Ryan was very professional and polite. All in all a good experience.
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July 2019 by Mike Fry
Great staff and service department. very satisfied customer.
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April 2019 by William DeSchutter
Excellent service and professional. I have had used them for boat rub out and waxing. Last year they stripped bottom to bare coat and re finished. It came out amazing. I have compared there work to other bottoms. DBC, LLC alot better.
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January 2019 by David Minton
called on October 15th to have my boat shrink wrap they said it'd be a couple weeks call back in a couple weeks and they said they'd be out nobody showed called again they promised me they'd be out the day before Thanksgiving my wife waited all day nobody showed they showed up on Friday after Thanksgiving and I had already taking my boat to the marina for only $10 more very unreliable people
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June 2018 by Brian Williams
We have had a slip at Skippers Lake Fenton for about 10 years now and except for one issue which they corrected, have always received great customer service.
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June 2018 by Cynthia Kay
Took our boat that we had purchased from them to have them broker it to purchase a pontoon it was over two weeks still not one ad, no listing not even on their site, question the sales manager he stated will check into it and never calls back, call today and amnesia must have set in! This isn't the first time with piss poor customer service from our home town marina! Clearly they dont regard their customers very important, disappointing
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October 2015 by Blaine Monroe
They come right to the house and shrink wrap boats for less than what the marina charges and the marina makes you bring the boat to them. No hassle and good work. I've used them for many years.
