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November 2023 by Craig Anderson
I would highly recommend Randy Wise Buick GMC. Our purchase of a new Yukon was very easy and pleasant. We are located 45 miles away from the dealership and were able to complete the whole process online and via phone/texts. Our salesperson, Dave Robson, personally delivered the vehicle to my office. In addition, he had some accessories that were ordered delivered to our home by one of their drivers along with our license plate. Thank you for a pleasant purchasing experience!
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October 2023 by Joe
I recently bought a Ram and the entire experience was surprisingly pleasant! There is another Ram dealer in Fenton that was charging $30k OVER MSRP during the pandemic and I decided I would never buy from them. Randy Wise never charged a penny over MSRP, and the same truck was literally $30k less at Randy Wise. Because of this, I decided I was going to give my business to them.I had an awesome salesman named Tim and he was so professional, knowledgeable and efficient. The entire team from Tim to the finance manager, Shayna, made the process so easy. I traded in my ‘14 Ram and got a fair price. I would highly recommend Randy Wise for anyone looking to get a new/used vehicle because they don’t waste your money, time, or try to sell you nonsense you don’t want or need. I was in and out in about 3.5 hours, which is the fastest I’ve ever had at a dealership. Thank you everyone at Randy Wise! I found my truck at a different location and they brought it to the Fenton location so I didn’t have to drive an hour. Everything about my experience was 5 stars! Thanks again Tim and Shayna! I’ll definitely be back the next time I need a new truck!
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October 2023 by Tijaun Settle Rakay
Honestly, we met the nicest salesperson ever! Pam B. was so caring and personable. She was upfront and real! We came in for a family vehicle and she went beyond to make sure we were looking for what we needed. She kept in contact with our options and had great communication. We told her what we needed and she was determined to make it happen. Thank you so much Pam! You were a breath of fresh air from what we were used to. We will be back to see you for a new truck now for my husband in the future for sure!
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October 2023 by Blondie Michigan
All I can say is WOW. We are so impressed by the care and concern of this dealership getting us into a reliable used car. No pressure what so ever. Let went overboard to meet our needs and beyond. We have bought at other dealerships. There is no comparison. If you want to be treated right and fair see Oliver Hackney at Randy Wise. He even delivered it to us 160 miles from them. Well worth the drive for us. You will not be disappointed.
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October 2023 by Mark
The staff is excellent, from my sales team to service. I can’t say enough good about them. The Hackneys and Katie are great to work with. And Jenny Mullins in service is very accommodating. That is why we will keep getting our vehicles from them. Thanks Wise team. Markka and Nancy .
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October 2023 by Steve Branham
Working with Jenny in service is an absolute pleasure. She was quick at getting me in and also communicated with me very promptly and regularly to give me updates on the status of my repairs. Oliver was also great as usual and providing me a loaner is very much appreciated. This level of service is why I continue to do business with Randy Wise.
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September 2023 by Victoria F.
I worked with Tim because my lease was up on my current car and needed a new one. Every step of the process was a breeze. I never once had to step into the dealership. He took into consideration all my wants and needs and got me into exactly what I was looking for. They hand delivered my new car right to my work which was one of the best parts. I highly recommend working with Tim for your next car purchase.
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September 2023 by Victoria Franz
When it comes to looking for a new car, it has always been such a stressful process for me. I am happy to say that this was not the case this time. Tim Stein made everything easy and stress-free every step of the way. I travel a lot for work, and we were able to find the car I wanted and go through the processes while I was all the way in Kansas City. That next week, they delivered my new car right to my work, and I couldn't have been happier with it. If you want an easy and stress-free process- I recommend Tim!Thanks for everything!
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September 2023 by Tammy Santavicca
Service department was excellent. Staff very friendly. The lady on the phone took time for my concerns when setting up my appointment. Best experience I have had in a long time with a dealership. Keep up the good work!
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September 2023 by Chuck Coon
Bought a newly used car from them for 11,000. Within 2 years engine died. Cost 6000. 2+ years later that engine dies. Even though the engine is 'under warranty' the labor is not. I'll never buy a car from them EVER again! Worst car experience ever!
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September 2023 by deborah daiek
All of the staff at Randy Wise Buick in Fenton were extremely professional, kind and knowledgeable. Dustin, in Service, went above and beyond when assisting me through a very stressful situation. He was mindful, honest and respectful of my time and for the expenses involved. The work on my car was all completed in a timely manner…..and then, he had my car delivered to my home when it was done! In today’s world I’m not used to this high level of service! Outstanding! I will always go back. I highly recommend Randy Wise Buick.
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August 2023 by Kaila Mrozinski
Tim Taylor was incredibly helpful and helped make the car search and buying seamless! I can honestly say the process was so much better than previous dealers I have worked with. I was dreading the process but Tim made it easy. I was willing to drive the hour from Saginaw to test drive, set up, and sign everything, however, Tim was gracious enough and set up for the car to be delivered to us so we didn’t have to come down again after a few trips this week. That was an unexpected, but appreciated gesture. Thank you for helping us upgrade our family vehicle and get us into a 2020 Acadia!
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August 2023 by Kay Iles
We were traveling and had a low tire pressure. Pulled into Wise Buick service and was immediately greeted by a young man who checked our tire. He found the puncture and then checked all the other tires. He got on the phone and found the correct tire replacement. It had to be sent over to your business but he was able to get it and our tire replacement was finished by late afternoon. All tires were aired to correct amount, the car was washed and we were on our way! Wise GMC gets 5⭐️s! Thank you!
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August 2023 by Tess Finney
Usually my experience is positive. This time it was not. I have gone to Randy Wise for 6+ years and it feels like because I didn't choose to use their service and get a spark plug and ignition coil replaced for $948 my service charge went from the usual $100 to $145.99. For the service tech to read the codes on my car. I wasn't told the service cost was increased and it was confirmed I haven't had a service this year. The service charge was increased at the beginning of this year. Good to know now.
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July 2023 by Melissa H.
Sold us a vehicle with an open recall on it and it caught on fire and blew up on the way home. They claimed no responsibility and told us to go ahead and try and sue them.