Huntington Bank provides a range of banking services, including personal checking and savings accounts, business banking, and wealth management. With over 800 branches and 1,300 ATMs, customers can access their services conveniently. Reviews of this specific branch reveal mixed experiences. Many customers appreciate the kindness and knowledge of the front desk staff, noting their efforts to assist even under challenging circumstances. Some long-time customers have had positive interactions, including effective handling of issues like fraudulent charges. They feel supported by the staff, who are patient and helpful. However, there are concerns regarding a particular employee's demeanor, which has left some customers feeling uncomfortable. This has led to a preference for other branches, where interactions are more pleasant. Additionally, reviews highlight issues with high employee turnover and understaffing, impacting customer service. Some customers express frustration with management's lack of attention to staff well-being, suggesting that corporate leaders should consider the challenges faced by front-line employees. Overall, Huntington Bank has loyal customers who value the services provided but hope for improvements in staffing and employee treatment to enhance their banking experience.
Amy was great she has helped me with my business accounts and she made everything simple and easy. I've been with Huntington for over 9 months and they have been great! Best bank I've ever used!
July 2019
Love the employees they are really helpful and this bank is my favorite institution to bank with.
January 2019
So grateful when the previous branch manager helped me get my money back from crooks (Dec 2017). Current branch manager made sure I stayed a customer for life by fairly resolving a fee dispute. Thanks again Bill. I highly recommend Huntington Bank.
