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November 2024 by Mike
Rude and uncooperative, don't buy tires there they act like you are trash and will treat you the same once they have your money.The manager says contrary to their website's advice crossing tires just "mask" wear not prolong the Life.!
After I questioned why they could not reuse my lug nuts he took my car down and refused to rotate although I agreed on paying for new nuts. I purchased lug nuts from local store and was told they have literally hung up on Mike at Bell Tire so I am not alone, go somewhere that appreciates your business and wants to help. Also I paid upfront for those rotations and should not have to argue about the cross pattern every time over almost 20 yrs.! Customer service said it was the managers decision; I thought everyone had a boss.He told me I was yelling , not even close, why would I trust a man who lies about the proper reason to cross tires then proceeds to bully me. That is not service. He should not be interacting with the public.
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October 2024 by James Brown
We took my Fiancés car in to the Fenton Belle Tire because we knew it needed at lease two tires and we had been told in the past that her car would need a new wheel baring and in the few days before bringing it in the wheel in question was making a lot of grinding noise. So we thought we could take it to belle tire and kill two birds with one stone and get the baring and tires fixed. The called me back and said that we were going to need $2500 worth of work. They said the baring wasn’t the issue and that it was the brakes. I told them we would need a day to figure out what we would do with it because it was an older car and not worth that much more than the cost of repairs. I asked with they could go ahead and put the tires on and do an oil change, they told me that “we can’t move that car. The brakes are locked up on it” I was a little confused because the brakes were not locked up when we took it in and it had no issues like that before but I believed them and I spent the next day trying to figure out what to do with the car. We decided that we would just look to get a new car and not go through with the repairs. I called back and told them that and they said “yeah that car is stuck, it locked up in our parking lot and we had to take it apart and free the brake and put it back together and then it moved 3 feet and locked up again so they had to force it into a parking spot” I was pretty annoyed that I would have to tow the car out after we drove it in but if the brakes were locked up then there wasn’t much we could do. My fiancé and I went to belle tire to get some thing out of her car before calling a tow truck and when we were handed the keys people were acting a little strange. I went to her car and as I reached for the door a manager cane outside and said “it might might move, we’re not sure” I turned the key and sure enough the wheel was not locked and I carefully drove it to the car dealership. As we drove away we got a call from our service advisor from belle tire who said “I’m so glad you didn’t go ahead with that work we quoted. I don’t think that is what your car needs at all” So you’re telling me that my car was stuck when it wasn’t stuck at all and then when we leave they call us back and tell us that the almost 3 grand in work that they wanted us to get done wasn’t actually going to help. I can’t say it loud enough but DO NOT BRING YOUR CAR HERE. THE SERVICE TEAM IS SHADY AT BEST AND THEY ADMITTED TO QUOTING ME $3k OFWORK THAT I DID NOT NEED.
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October 2024 by jd childs
I came in to have a passenger front tire to be checked out..it was going flat.... since I bought them there...they said they could but I had 9 customers in front .. finally 4.5 hours later my car was looked at..which by the way my job was over looked to get the higher paid ones..which I over looked..the tech not even 20 minutes said it's the tire sensor...so 70.00 dollars later find out it didn't fix the F problem..it seems their warranty are for screwing customers out of cash to get money...I had my suspicions but this company is run buy crooks..I will never buy or have service with this company or any affiliates ever again..they lost a value customer..as well as telling anyone about this company..job was on 9/16 /2024 for Toyota Prius 2015..
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September 2024 by Brandy Ellis
My go-to place for auto care. Staff is always friendly and helpful.
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September 2024 by Lewis Holloway
Had a flat and took it off the car on a Friday wouldn’t even help me take it out of my car. They said wheel it in ( I’m 68 with a bad knee and cancer. They txt me Saturday morning said it was done. I went in that afternoon to pick it up and they said it be awhile before they could put it on so I went home. I got home and put it on and put spare back under car in 5 minutes. I guess if you buy a tires you’re good. I’ve bought my tires there but questionable from here on!!
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September 2024 by Matthew Good
I’m very frustrated that there was a good year promotion for a 200 dollar rebate for a set of 4 tires. I asked about the rebate and they said I could mail it in after the purchase and installation of the tires. Only to find out after the purchase that my tires were not included in the rebate, which was the only reason I purchased them.
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September 2024 by Mike Sebolka
In my experience, I will say this is a very professional shop. I personally worked with Steve, who is on his game...takes his job seriously, and very approachable. He had what I needed, shipped and mounted next day.
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August 2024 by Dan Jakiela
Tim was a life saver. Great attitude, fixed my tire issue and took my stress away. Excellent customer service, very much appreciated Tim.
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August 2024 by Stephen Ghostley
Worst Belle Tire around! Couldn’t fix a flat tire. They said it was fixed and lost air again. Said alignment was done and the car was still out of alignment. Go to white lake for much better service and work done right.
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August 2024 by William Hutchinson
Great Service
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July 2024 by Justin Bauer
Always get me in on time, great customer service, best tire shop in fenton!
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July 2024 by Alex Weier
I took my car in because it was makeing a crunching sound when I turned my steering wheel and when I went to pick it up they said they didn't hear anything and I also asked them to check my cvt joints and they didn't do that
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July 2024 by John Brochu
Great customer service. My car was done when promised.
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June 2024 by kristen nagel
I highly don't recommend belle tire, I just got my tires done a little over a month ago and shortly after I started losing air in two tires, and I now have 2 tire stems that just happened to go bad and one is unrepairable and I have to spend another $70 on top of the initial price of all 4 tires.
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June 2024 by Chris Western
They always provide me with excellent fast service! Thank you!
