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March 2024 by Eric Cheyne
Great people and great service.
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March 2024 by Steven Schuler
DO NOT GO HERE. Tried taking advantage of my Grandmother and didn't fix the issue we presented for in the first place. When expressing our concerns Lina was extremely rude and dismissive.
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March 2024 by Tatiana Wright
I was there a few weeks ago to replace a throttle body sensor he told me I also needed my gas battery replaced and my engine wasn’t running correctly. So they charge me a $75 hook up fee told me it was $1000 to fix my car. I paid $400 still didn’t get the throttle body sensor replaced and now my car will not start on me. I called the shop today to try to get it towed, the guy said he was calling the tow truck never called me back
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March 2024 by Tr Hacker
Love these guys. Been there a few times for lighter to heavier jobs, every time felt like I've been treated like a top customer even though I just came in off the street. Mo and the crew seem to always take care of me quickly, honestly, fairly, with good prices and excellent work! I'll be back there for sure when the time comes!
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March 2024 by TONY DELL
I came to Michigan from Wisconsin and my vehicle gave out on me and was barely drivable and went to two mechanics one who charged me for a diagnostic but did nothing after assuring me he would get it done at the end of the day and another that said on Saturday they could do it and I drove down the street and found Mo and they really did a great and honest job on my vehicle and gave me realistic expectations,l was so stressed out after having a horrible event and a mild heart attack he was the bright light admist all the bad things that happened to me and did a great job and l left with a totally different vehicle.
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March 2024 by B W
Hello. SAM IS UNREAL! Im a serious car owner with 4 vehicles, 2 foreign and 2 domestic with a good mix of SUV’s and Sedans. I have been all over Detroit and north including Farmington to find a competent, honest, personable, kind, trustworthy manager (Sam) - auto shop and group of mechanics. I also brought my vehicles to this location under previous management and name. While that service was good, in less than 6 months under new manager Sam, there was no comparison! Nothing compares to the way that it is now under the leadership of manager Sam. 5⭐️sSam is accessible by phone. He will talk to you. He is straightforward. He also does not price gouge. He tells the truth, and he will repair your car for the lease possible price. Sam has even given me repairs at little to no charge because of the volume that I bring. Keep in mind they have to earn their money, but he is beyond fair. And on a personal note, when I’ve had breakdowns, concerns and even needed a ride home, Sam responded and provided. I would look to trust no one else and I hope that the Total Car care organization reads this review. I can be called and I can cite examples. You can trust these guys 100%.
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March 2024 by Dwayne R
Sister took her car to shop and complained about a noise.Was told it needed a catalytic converter ($800.00) or they could add a flex pipe but couldn’t guarantee it will fix the problem (exhaust leak).I went to the shop to see if they are addressing the ‘real noise’. Moe and I took it for a test drive. He suggested he flush the engine real good and add an additive.After “flushing the engine and adding oil additive,” in route home the car made a pop noise and lost acceleration. Oil started spilling from somewhere in the engine compartment. Had to get the car towed (will no longer turn over). Left message on business Square receipt app. Moe called later that evening after reading comment I left and asked what happened… I told him… he said it was nothing they did (I knew that was coming).He offered to return $50 of the $175.00 I spent for what was done. (I was very frustrated at the time of the call). I appreciate the gesture, but not in the frame of mind to receive it.My experience: Moe is a nice guy. The service is not good.Having the car towed to another shop to find out what really happened. Will update this post when I do.- note- before you respond with the ‘ There’s no record of you being here at this shop… I have the receipt ??♂️
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February 2024 by Matilda Beleshi
They helped me fix my windshield wipers for free. Thank you Liam!!
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February 2024 by Julie Bontempo
Shoutout to the guys for fixing my headlight this evening! I've been driving with it unlit for about a week now and went to so many places to get it out since it was pretty stuck... just happened to drive by and thought I'd run in and ask if they could help, and it took them all of 5 minutes (when others weren't even successful and spent 20+ minutes trying)! They were super sweet, and I appreciated the help even though I didn't have an appointment. Thank you thank you thank you!!
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December 2023 by Jake Slobin
Super efficient, one of my rear shocks went bad and numerous other auto shops wouldn't help because I drive a Porsche and they weren't comfortable working on it. I was recommended by another auto shop to bring the car to Farmington Car Care. They ordered the part I needed and the day it came in they had the job done within hours. For all my future car needs I'll be coming back to Farmington Car Care, I can't speak highly enough of my first experience with them.
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December 2023 by Victoria Humbarger
These guys are AMAZING! Sam treats you like family and makes the process so quick and painless. He’s worked on our vehicle twice and both times has been quick, friendly, and so kind. He even fixed my muffler free of charge and told me “Happy Holidays, it’s the giving season!” Such sweet people!Additional benefits:- American First Finance (no credit check/credit hit)- Super secure after hours drop box- Quick diagnostic & repair process (less than 48 hours during their busiest season)- Open until 6pm- Multiple locations- They walk you through priority fixes as they pertain to safety (so helpful when dealing with an older vehicle)Can’t say enough great things about them!!
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December 2023 by Sebastian Cooper
Sam is a very good man. He only took ownership of the business recently. Rack & Pinion, Rear Shocks, and front Rotors / Brakes. Did a perfect job and faster than expected. Very prompt, explains well, and HONEST. Also noticed something else another mechanic overlooked/missed. If another mechanic agrees, I will have Sam do this repair too. 100% A+
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December 2023 by Kasumoh
Great prices and fast work. I received my car only a couple days after I brought it in for some warranty work. Would definitely send my people here ??
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November 2023 by LaKeisha Thues-Stiff
I've had my vehicle serviced here a few times and I'm always happy with the service that I receive. Fair pricing, clean and comfortable waiting area, fast and friendly service!
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October 2023 by Sujeet Shrestha
Very supportive team. My license plate screws were very rusty and tough to loosened but one of the mechanics helped me without any resistance and when I tried to pay then he said, “Thank you and Have a great day”. Awesome team.
