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January 2024 by Audrey Brown
Third time I’ve had a poor interaction with this store. Won’t try again. They offered to order a different size dog coat than they had in stock. Thought that was great. Didn’t hear anything for two weeks until I called. They weren’t able to order it through one of their distributors and were unwilling to order it directly from the company. I’ve lost two important weeks of not being able to purchase a coat in this cold weather and so now stock everywhere will be even more depleted. Wish I could support a local business.
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January 2024 by Ami B
Tolonen is great for my dogs nail trims. I am very picky about their nails but they always get it right! I believe the groomers name was Elle. The store also has great weight and good prices. This is a community gem. Thanks!
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January 2024 by Melisa K. Savich
I moved back into the area a few months ago and had been on the hunt for a new groomer for my dog. I really liked my old groomer (from out of state) and the couple that I tried before I went here did not do a good job on my Corgi. I had a high bar but Tolonen definitely reaches it! Always satisfied with how my dog turns out after his bath and trim. They even brush his teeth too! You also get a discount on the days your dog gets groomed too, so I wait to stock up on treats and food until the next grooming appointment. All the employees here are extremely knowledgeable and friendly. They sell good quality food that is hard to come by anywhere else for both dogs and cats.
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January 2024 by Sady Perry
Very nice people, their helpful and very sweet to my dogs, and the store is nice and organized.
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January 2024 by Nikola Papanastasi
I have found my forever grooming spot. Allison has to be the best groomer ever!! My mini labradoodle, Hachi, came out looking so amazing. Thank you to all the staff here that work very hard to achieve these levels of accuracy. The one picture I have does not do it justice!
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January 2024 by Jan Gyure
The groomers are top-of-the-line and Duncan always looks great. Thanks!
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December 2023 by Robyn Veros
Everyone that I met was extremely helpful, knowledgeable, and caring. They are very willing to work with you to get you what your furry child needs by ordering and pricing. I love the fact that most of their products are healthy and natural. Thank you! ✌️?
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November 2023 by Doc Nocella
Great store for all your pet needs, plus the dog wash is tops!
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October 2023 by shayne Coumounoubdouros
Love the dog washing station. Good price and clean. Everything you need for a clean pup and none of the mess at home afterwards. Friendly staff
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September 2023 by J N.
Disappointed in the way they handled their price changes. Their board clearly stated and was advertised on Instagram as well, that their prices are determined by size, condition, etc. Typically, I'd pay $55 plus tip for my small dog. Last visit prices were liked to $75. I watched the cashier scan for "large dog" price. When I told him my dog isn't even 15 pounds, his response was that size doesn't matter and suggested I talk to the groomer. She also said size doesn't matter despite the sign and then just stood there mumbling some "um"...even though the board says what it says. My dog was not matted nor in any way any other type of "condition" nor did they state a reason for any possible extra fees. Whatev.
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September 2023 by Steph P
Tolonen Family Pet in downtown Farmington Michigan is a jewel to this community. James the manager is great! He assisted me with my “Grand-dog” when his collar came off as I was trying to take him to get groomed. He immediately went and locked the door so my big boy, scared of a bath Ziggy wouldn’t get out.The groomers are always patient with him and do a fantastic job (Nails and all).I absolutely love this Pet store! Exceptional service from the time you enter to the time you checkout at the register. We purchase his food, collars, treats, toys, and supplements for his coat etc; right here in this pet and people friendly wonderful shop❣️Good service deserves a “shout out”.
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August 2023 by Cassie
Used the dog washers twice today. They’re very nice. My dogs don’t like baths but they liked walking around afterwards. It’s a very nice pet shop.
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June 2023 by Violet Loveless
Got my dog groomed here and they were wonderful! I let them know she has anxiety and arthritis in her back and they were able to accommodate with no problem. I have a high shedding dog and they were great at removing a lot of the extra hair. The pet store itself is really nice too!
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June 2023 by Conner Lai
Moving to a new area, I'm always concerned about finding a quality and affordable groomer. The groomers and all of the workers at Tolonen have been absolutely fantastic. Very friendly and amazing quality grooms for the price. Grooming Bichons/Poodles can be a difficult task but I'd highly recommend them for all your grooming and pet supply needs!
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June 2023 by AMS
It's one of the best pet shops I've been to in my life! Absolutely wonderful workers. And I even want to work there this summer myself! What a wonderful place.
