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January 2024 by Marie
Store associate was very helpful in helping me figure out why my windshield wiper wasn’t working. All I needed was a bolt which he figured out rather quickly. I had been to multiple shops and auto stores and no one was nearly as helpful as the man that helped me last night . My receipt says Salvatore not sure if that’s his name but if so thank you again !
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January 2024 by Jon O
Sal really helped me out. Great guy
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December 2023 by Cathleen Alexander
I went to O'Reilly today in a pretty desperate situation, as the battery died in my car and after asking several people for help (to no avail), O'Reilly employee Jim Martines actually took his lunchtime to jump start my car, followed me to the gas station to make sure my car didn't die again, and then he even bought me a brand new set of jumper cables from O'Reilly! Being between jobs, my finances were non-existent, and this was a tremendously kind gesture. He was also very knowledgeable about what type of battery I will need and I will definitely go back to purchase the battery from O'Reilly. Jim went way above and beyond and I appreciated that so much!
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December 2023 by Andrew Van Steenburg
They’re always super helpful. They’ve helped me with numerous issues and are always able to find the parts I need. Huge shoutout to JT he always takes care of me. Great store!
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November 2023 by Jill Daniels
Jim at this store was very pleasant and went above and beyond to help me. I bought a part at a different store that ended up not fitting and he helped me get a new part and install it onto my battery. I'm very grateful for his service. He wouldn't even accept a tip! Haha. I will definitely skip Auto Zone and come here next time!
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September 2023 by Sarah Soper
Guy’s really in the back talking, and not a customer in site, and wouldn’t help me. Really unfortunate
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August 2023 by Jean Parham
Yes have had very good service at this o'reilly auto. For quite a few years
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July 2023 by Bill Taylor
This store always has the parts I need. The late afternoon I visited, they only had one employee working the counter. He was very helpful and professional, but was overwhelmed by a rush of customers. It would be helpful for a manager to come out to assist during peak times.
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July 2023 by Joel Cieslak
Been in a few times after work for some odds & ends - Art is always very helpful
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May 2023 by Adam Lee
Great place very helpful people
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May 2023 by Rick Kauer
This store is terrible! Special ordered a part 8 days ago, supposed to arrive 4 days later, no call, nothing. Have called twice and not one person there can help me. I was told by an employee to get a refund and purchase some where else. Wow! great customer care??
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May 2023 by ali wahab
Very unprofessional, very rude, workers don’t know anything about car parts, no good customer service, will never come back again & figure we own 8 shops, commercial worker is even worse at his job, his name is Larry I believe, shame on O’Reilly’s management to hire staff like that.
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May 2023 by Bill Printy
Surprised they had caliper bolts in stock
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April 2023 by Jung Kim
I went in to pick up my online order after receiving ready to pick up email. It was unfortunately a system error, and they did not actually have my order. The staff apologized profusely and found that the item was in stock in their Livonia location. It was annoying but the system error is not the store's fault and the staff was very polite and helpful.
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March 2023 by Efrain De La Rosa
Easy to get all the items needed for the vehicle.