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November 2023 by AMI
I have mixed feelings about this place. First off its one of the few places that will repair components. While the guy may be an electronics whiz... I always have trouble communicating with him. Like he can't understand me because I dont use technical lingo???? Its weird. I'm going to find an alternative repair spot next time. Plus the limited hours make drop-off and pick up a hassle. Also, a paint job and some broom-time wouldn't hurt the cave-like space.
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June 2023 by Nick Bertolino
If you need anything repaired THIS IS THE PLACE!! Paul is hands down the most professional and talent repair technician I have ever met. He has fixed a few recievers and a set of speakers for me, and I have been blown away by the quality of work he does. His rates are exceptionally reasonable, his knowledge of technology and equipment far surpass anything you could find online, and he is a great guy to chat with about great music.
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December 2022 by Scott
I have a Technics receiver that I bought new in 1977 that suddenly died. I couldn't part with it, so I brought it in for repairs. They gave me an estimate and timeframe. It did take a long time to get parts (covid related), but I couldn't be happier. Brought my turntable in too for new cables and cleaning. Paul is super nice guy and highly recommend!
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December 2022 by Warren Frankford (BGCREW)
My first repair and experience was 5 + stars. 2nd experience not so much. I had called and ASKED how long the warranty is good for on my turntable repair as it had been in service less than one year ago. I wasn't sure if a second bench fee would be required or not. Paul, the owner/repair technician told me over the phone that he would wave the $40. My M-I-L brought the unit in with my provided noted and was charged the bench fee. Went I went to pick up the unit Paul, owner/repair technician, said he would send a check. I shared that I was looking forward to bringing more work his way and I appreciated his work very much.A considerable amount of time has gone by and no check. I called and he says that he is going to go back on his word on the refund. He felt manipulated and won't refund me. I prob would not have known unless I called. The $40 is not wasted because I gained a lot of knowledge. The one star is for bad business practice. I can't support a busoness who won't stand by what was told to the customer. I even wrote a positive review after my first service interaction. This location has just lost my business and I'm very disappointed.
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November 2022 by Warren F.
My first repair and experience was 5 + stars. 2nd experience not so much. I had called and ASKED how long the warranty is good for on my turntable repair as it had been in service less than one year ago. I wasn't sure if a second bench fee would be required or not. Paul, the owner/repair technician told me over the phone that he would wave the $40. My M-I-L brought the unit in with my provided noted and was charged the bench fee. Went I went to pick up the unit Paul, owner/repair technician, said he would send a check. I shared that I was looking forward to bringing more work his way and I appreciated his work very much.A considerable amount of time has gone by and no check. I called and he says that he is going to go back on his word on the refund. He felt manipulated and won't refund me. I prob would not have known unless I called. The $40 is not wasted because I gained a lot of knowledge. The one star is for bad business practice. I can't support a business who won't stand by what was told to the customer. I even wrote a positive review after my first service interaction. This location has just lost my business and I'm very disappointed.
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June 2022 by Michael Cottle
I Spoke to the "repair" person who asked me a few questions, the first red flag was that he had never heard of Emotiva, ok no problem, only one of the most sold brands in audio...he then asked if this was a home amp or commercial. I told him it's a home amp. I brought the amp inside and set it on his counter, he immediately told me it was a commercial amp. I asked why he would say that, this is when my second red flag came up. He said because it has XLR inputs that it was commercial....I then tried to tell him Emo doesn't make commercial amps and that if this was truly a commercial amp wouldn't there be 1/4" or Speakon outputs? He said any amp that has XLR connectors is a commercial amp. I thanked him and took my amp and left...quickly...Most "better" quality amps have XLR inputs, brands like Krell, Parasound, Audio Research and hundreds more, they are not commercial amps, not build to take a beating that a commercial amp demands. I called Emotiva directly and told them this story, they just laughed and said I dodged a bullet!
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January 2022 by Scott Purdom
I have a Technics receiver that I bought new in 1977 that suddenly died. I couldn't part with it, so I brought it in for repairs. They gave me an estimate and timeframe. It did take a long time to get parts (covid related), but I couldn't be happier. Brought my turntable in too for new cables and cleaning. Paul is super nice guy and highly recommend!
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January 2022 by John Winslow
Based on the number of 5 star reviews I felt confident that taking my Pioneer receiver to Morrell Electronic Service it would be fixed. After a several months and many, many follow up phone call to check the status I am at a loss. Each time I called the women I spoke to assured me that it would be repaired soon. I finally stopped calling and never did hear back. So I am out $40 upfront cost plus the receiver. Can not recommend
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December 2021 by lajuan larkin
Very knowledgeable and passionate at the work done. He did a great job repairing my equipment. I will definitely use this business again in the future
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September 2021 by Andy Schulist
Great experience for repairs, owner is friendly, knowledgeable, reasonable and professional. I wouldn't hesitate to take future items here or recommend them to others.
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June 2021 by Raymond Dollar
I have had numerous items repaired here. I don't think you can stump them. Everything comes back in perfect working order. True repair shops like this are extremely rare these days. Do not hesitate to use their services. Oh, and reasonable too! I give them 10 stars for perfection
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May 2021 by Jarrod Leonard
My experience was excellent he was very helpful helping me repair my electric skateboard. Very professional and knowledgeable.
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April 2021 by Matthew W. Wilson
First, very professional. They will fix just about anything. The knowledge they have on working on electronics is crazy good. Pricing is fair and reasonable. Overall, the trust and value factor for Morrell Electronics Service is A+. I will take all my equipment to them for repair. Just thrilled.
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March 2021 by Raven Blackfall
The guy here knows everything to know about electrical repair. It's not cheap but he does the best work.
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January 2021 by Michael Audia
Brought quite a few vintage items to the shop for repair. Always knowledgeable And fair. Has patience to listen to a customers concerns and observations about the equipment and the issues both real and imagined. A+++
