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October 2023 by Calvin Brunke
Both time I took clarinets into Hewitt’s they did not get it right. Had a cork change done the two parts just fell apart recently had a screw break. I paid $45, got it back, it was still broken just loosened this time. This place makes me furious.
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September 2023 by Scott Powers
Stay far away from these scam artists! They only see dollar signs and not students! Don’t line the pockets of these crooks!
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August 2023 by Julie A.
We've used them for repairs in the past and it's been fine. Most recently, I took my daughter's clarinet in for a pad replacement and to have it checked over. They replaced the pad and made no other repairs. They claimed they did a playing test, but I'm not sure how they could have because it's not playable. She's now 400 miles away at school preparing for auditions with a clarinet that doesn't work. The replacement pad is really thin compared to other pads on her clarinet and doesn't close the hole. The repair cost $50. They will not do anything without me bringing the clarinet back in - which would be inconvenient even if she wasn't away at school. I get that they want to see it, but in my opinion it should never have left the shop in the condition it's in.
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November 2022 by Johanne Ray-Hepp
As a band and orchestra director, I know I can always count on fast, reliable service. They always want to do the best for the students and the programs. Real super heroes of Music Education!
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November 2022 by Ashley
Super friendly and accommodating staff. They know exactly what to set you up with. No muss no fuss. Great experience. Out the door all smiles.
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October 2022 by Kristin Karpinen
Phil was great to work with! He went above and beyond to make sure my son had everything he needed to get started with his first instrument. The process could not have been any easier, an overall great experience!
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April 2022 by Eddie Taber
I am a Detroit music teacher and have dealt with Hewitt's Music on and off for 37 years. They give good service and have a lot of experience that is useful. They have helped my Band program and really understand what musicians and teachers want and need. The store manager Ufuoma has been there a long time and is great to work with. He is the best!
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November 2021 by Tyler Doran
Very friendly staff and easy store layout, the staff that is working always greet the customers as soon as they walk in, they have a large selection of instruments and accessories, very clean store
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October 2021 by Travis D.
Stopped in for a repair on my sons trombone. Very friendly staff. They helped me out right away and reasonably charged. Great experience.
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September 2021 by Nicole Marie
Thank you for your kindness and generosity. We are grateful. Our children will benefit from your act of kindness.
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May 2021 by Shannon Rutherford Brown
Hewitt’s music is the best! I love that they are local. We have rented two trumpets monthly from them for the past few years. Phil is very responsive and helpful! Any time we have ever needed a repair, they give us a free loaner instrument, fix the issue and have it returned usually by the next day. Phil even drove to our home to deliver it back to us since our kids were home due to Covid. They are very flexible, friendly and have excellent customer service! I couldn’t recommended them enough!
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December 2020 by Wally Kolcz
We rented a clarinet from Hewitt 2 years ago and ended up purchasing it. Last week my son thought his instrument needed repair so, with Hewitt not being very local to us, I dropped it off at a local music story to have it looked at and possibly reconditioned or repaired. So far it has taken over 2 weeks...
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September 2020 by Jason Shellnut
Excellent service and delivered an excellent product!As someone who is a business owner I give them my highest recommendation!
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July 2020 by Cari Riley
We have a closer music store but I drive from Sterling Heights to Farmington to visit Hewitt’s. The staff is incredibly knowledgeable and helpful. Customer service is always top notch. My daughter is extremely happy with her new trumpet!
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April 2020 by James W. Butler
Hewitt's Music is an outstanding music store. The personnel are friendly, personable, and the most knowledgeable in the business.