“I love Credit Union One for so many reasons. My local branch is staffed with the most knowledgeable, caring, empathetic and most important, they're so willing to work with you on every request. you bring to them. I have seen a couple of negative reviews for Credit Union One, but those negative statements are coming from people that have been refused credit or loans.When I started with Credit Union One, my credit was horrible. However, I was so fortunate to be able to sit down and discuss my situation with one of the managers. She helped me to get into a "secured" credit card. I made sure to charge small amounts every month and then pay the entire balance off each month.We also set up an automatic deposit for a savings account. Within 6 months, my credit score had jumped over 100 points, my bills were getting paid on time, and PAID OFF!!And for the first time in years, I actually had a nice little savings account. What started out as a "little savings account" has turned into 3 different types of high interest savings accounts.I have never experienced a banking facility such as Credit Union One. It's like a hometown bank. I feel like I'm meeting with friends when I need to go into the local branch. I have referred several people to Credit Union One and they are now members.I have never had one bad experience with Credit Union One. I definitely recommend Credit Union One of Michigan!!”
“Went in to get some cash. I asked for the money to be in certain denominations and it all was transacted with a smile.I've been with Credit Union One since 1984, and their growth has been phenomenal, but that small town bank feel has never changed. You are treated with the respect and a smile! ?”
“My experience was great. Sonya was very helpful and informative made the process of starting a new account a breeze. She even offer help with credit repair!!! Thank you”
9AM - 5:30PM
43443 Joy Rd, Canton“The service was great and Damien was a very helpful informative guy that helped me through changing around my loan and answered all of my questions without any hesitation what so ever”
“Diamond was beyond helpful in finding the perfect auto loan for me. She brought a very personal touch that made me feel comfortable and confident in my loan process.”
9AM - 5:30PM
19025 Newburgh Rd, Livonia“Mark Orr was great support during my construction loan process. He was available for every question i had even on the weekends with urgent issues. As long as you are dilligent in getting the necessary docs to him your loan process will be very fast and seamless. I would highly recommend Mark for all loan options to my friends and family in the future.”
“I love my credit union one,always friendly, always handle any problem ,never have to stand in long lines .10 thumbs up I've been with credit union one ever since I was 16 when that they were down at the medical canter now I'm 63.?”
9AM - 5PM
31155 Northwestern Hwy, Farmington Hills“I had Cathrene working with me on my personal loan and she was si kind, pleasant and I would like to extend my appreciation for her help! That is why I am a member. Really appreciate the kindness. Kim Polulak.”
“Joe is an absolute asset to CCCU. He is an excellent customer service agent. He handles my request quickly and professionally. I will be seeking Joe out when I visit.”
“My experience with my teller Sarah is always very personable. My experience here at the vibe Credit Union is always pleasant when it comes to my teller.I also asked for a personal loan and my loan officer Tracy was so nice. I didn’t know how to stop talking to her. She was so nice and helpful. I wanted to take Sarah and Tracy home with me. They were just so wonderful. I felt just like family.”
“I've been a member for 8 years now. They are a very friendly staff. But one staff member In particular has gone above and beyond. Her name is Gabriel she works out of the liviona branch. I'd give her 10 star's if it would let me. She is very caring and very helpful. So a big thank you to her is well deserved ?”
“I've been a member of Vibe Credit Union for a long time. Back when they were called Telcom. I like the Southfield branch especially because it's within walking distance of home. It has a neighborhood feel unlike some of the big banks. Members are always acknowledged upon entry.”
9:30AM - 5:30PM
9200 Haggerty Rd, Plymouth“Kathleen Mulcahy was amazing to deal with for my car loan. She was very informative, quick with follow-up and very friendly. Plus, the credit union has great interest rates in comparison to other banks.”
10AM - 5PM
44300 Warren Rd, Canton“Vibe in Canton, MI was awesome, specifically Amanda. She helped turn a stressful and embarrassing situation (unexpected stopped check deposit into my wife's account) into a pleasant experience. Funny enough, as Amanda was fixing this issue at her desk, Vibe Customer Support called me to ask about the Google Review my wife left a day before (they do read and respond to those reviews. Who knew?) Give Amanda a raise!”
“Joann P and Bernadette C navigated a challenging mortgage situation with ease and professionalism. They answered questions quickly and assured me that some of the bumps in the road would be smoothed out. They did a wonderful job. So glad to have the credit union looking out for my financial interests. Thanks again for all you do!”
“Despite some complications with my card getting delivered, Bethany at member assistance and Sara the representative were the absolute best. They were so kind and helped me in a good amount of time! Thank you ladies”
“I have been a member since 2003. Great family CU, teller are very helpful and friendly I love the kids accounts My grandson started at 2 yrs old he is now 13 yrs old and can do his own banking. Thank you for being a great staff of people”
“DFCU is the best credit union around - they always answer my calls, make sure I am always satisfied and getting a payback check at the end of the year is just the best!”
“They are helpful, nice, and easy to work with especially for borrowing and paying backloans. Your local branch is there to help you through and streamline processes. Online bill pay is also set up well. Rates are good especially with member 1/2 percent dividends even on borrowed amounts.”
“I highly recommend Aida she was a pleasure to work with, dealt with my busy schedule , and did everything fast with high attention to detail. 10 out of 10 experience. Go see Aida for all of your banking needs.”
8:30AM - 5:30PM
44575 W 12 Mile Rd, Novi“Vibe is always on the ball and notifies me through text. Usually if there is a problem such as suspicious charge on my account they are quick to correct anything and they used to be credit union and I worked for the company and that’s why I’m with them and they’re doing a great job.”
“DFCU has been very responsive and helpful throughout the many many years we have been members. Thank you for adding more neighborhood locations, that has saved us gas and travel time as well!!”
“In the years that I've been a member of this Credit Union, I have never had any problem. Their staff have always been friendly and helpful, and have always taken care of my needs.”
9AM - 5PM
34000 W Seven Mile Rd, Livonia“Lala, Tricia & Katie are phenomenal and professional! These ladies make you feel valued and welcomed every time that you are in there.We came in there for the first time when my sister had lost her husband, and Lala was very compassionate and kind with helping us get the best advice with what we needed. She went out of her way to help out and make additional phone calls for us. The next week Tricia and Katie were very helpful with getting us the additional information that we needed..This credit union is HIGHLY recommended, and is a stellar example of how their clients are shown that THEY ARE appreciated, and valued.Thank you Lala, Tricia & Katie! You’re truly kind and we appreciate you everyday!”
9AM - 5:30PM
34391 W 12 Mile Rd, Farmington Hills“I have been a member for almost a decade, I have had nothing but wonderful experiences with their customer service reps and Tania at the FH branch is nothing short of amazing. They are always eager to get back to me within 24 hrs and solve whatever issues I’ve run into quickly and efficiently Over the course of the last ten years I have worked with many individuals at LMCU, Tania being my number one and I have nothing but kind things to say about each individual I’ve come into contact with at this location and online/phone and via email. A great bank with knowledgeable and kind people and fast customer service!”
“Amari helped my 16year old open his first checking account she was able to answer all of our questions and she was knowledgeable of the products and perks ❤️”
“Thank You DFCU for a lifetime of helpful service and especially on my recent call, Representative Charletta, for your genuinely friendly welcome, kind patience to listen to my question and for your very capabable ability to provide me the understanding that I requested.With grateful appreciation,George FominNorthville”
“By far this bank and branch is far and beyond any other bank or branch that I've ever been with .The staff is friendly kind and helping they treat you like a friend when you walk in. I am proud to have this Bank in my community thank you Genesis, more importantly thank you to this branch. ??”
“I've requested a balance letter to different contacts in LOC Credit Union with no success but, whne I found Christine Biers, everything changed, she was really helpful and answer my request quickly, exactly what I needed at that time.Thanks Christine for your help and hope you keep up the excellent work!”