“Credit union one has been amazing. I’ve had a very good experiences with them. They treated me well.
Both Farmington branch and the Ferndale main office. They were kind considerate knew what the problem was and Handled it. They were concerned about me and took care of me. Thank you.”
“Kaylah assisted me today opening an account and cd. It was easy working with her. She was pleasant, professional, and polite. She made me feel like we knew each other. Great job kaylah!”
“We loved our experience working with LMCU. Mark Orr helped us acquire a loan to buy a new home. He was very attentive and generous with his time. He also made sure to explain everything thoroughly, every step of the way, which was very helpful given that we were first time home buyers. We will definitely be recommending Mark to friends and family in the future!”
“Very helpful and nice people work here they made us feel at home and answer any question I ask them will definitely be with them from now on and send anyone I know there as well”
“I just want to take a moment to thank Joe at Community Choice Credit Union for his outstanding service. From the moment I walked in, he was incredibly polite, professional, and genuinely eager to help. He took the time to thoroughly explain everything, ensuring I had a complete understanding of my options. His patience and knowledge made the entire process smooth and stress-free. It’s rare to find someone so dedicated to excellent customer service, and Joe truly went above and beyond. I highly recommend working with him if you’re looking for a seamless and informative experience. Thank you, Joe!”
“I had Cathrene working with me on my personal loan and she was si kind, pleasant and I would like to extend my appreciation for her help! That is why I am a member. Really appreciate the kindness. Kim Polulak.”
“Thank you Alia Berry for being professional & making me feel comfortable & giving me a thorough explanation of the account that I created. We need more employees like you.”
“Tracy is phenomenal. She helped me with my loan process for my vehicle. From beginning to end, including communicating with the dealership about title work and my plates, I greatly appreciate her. You guys should give her a raise.”
“I walked into this branch to take care of business for my elderly parents. From the moment I walked in, I felt welcome. Emily directed me to her window and she couldn't be nicer. She helped with my, not-so-everyday paperwork. Emily was very friendly, professional, & efficient. I felt comfortable and confident in her experience. She didn't miss a beat by explaining the various accounts I may be interested in for my parents once they sell their house. She knew every detail about each one! I was impressed. Thank you, Emily!
From there, Kristen finalized my paperwork in her office. Wow! Thoughtful and professional is how I would describe Kristen. I had a video appointment that came about 45 minutes early while I was there and Kristen offered the empty conference room for me to take the call. I felt like I was at a friend or family member's home the whole time I was at this credit union. I left briefly to wrap up the video call and returned to complete my paperwork. I felt like Kristen was an old friend. I gave her a hug, thanked her, and she gave me 2 dog treats to give my dog, Maggie when I got home. (We talked of our love for dogs) : ) Thank you for everything, Kristen!”
“Credit Union One is the best in handing transactions from other banking services.I’ve been with Credit Union One for over 20 years. They are still excellent in banking services.”
“My last experience with Vibe credit union was absolutely amazing! I had Tracey Henry as my Rep and she was WONDERFUL. Tracey was extremely professional, thorough and a true sweetheart. Tracey was EXTREMELY helpful through the whole process! She is truly great at what she does and I was able to tell that she truly enjoys what she does! Miss Tracey is the bomb.com. Give that lady a raise!..lol...But seriously though she is truly amazing! Thanx for all that you do Tracey!!!”
“I cannot begin to say enough wonderful things about this branch. I am one of those people that once I have something I cannot stand change. I began banking with my credit union 13 years ago and after a terrible week dealing with them, after being an almost perfect account holder the entire time I decided to listen to my friends and come in and have a meeting with Danielle.
She quickly walked me through the process she was able to answer every single question that I had, and she made me feel very confident and comfortable in making the transition to a new bank. She then passed me over to princess who was the one who set up my personal and checking account along with mine and my husband’s new business account. She was able to answer every single question that I had, She was more than kind throughout the entire process and very patient while explaining every single detail to me. All of my friends bank at this branch and I don’t think there has been any time that I have come in here that everybody is not smiling and super helpful to whoever I am coming with. I’m really excited I finally made the switch and I cannot wait to become acquainted with my new Community Choice family. Thanks for the amazing recommendation Tony.”
“I was told by several people to try CVF for a car loan, so I did. My young lady, Mallory is absolutely wonderful!!! She followed thru on making sure I knew exactly what she needed to make the process quick !!Thank you!?”
“Aida Cavali was incredibly helpful in refinancing a vehicle and purchasing a new one for me and my family. Fastest closing I've witnessed when it came to purchasing a vehicle.
Highly recommend Aida for your future purchases - thanks again”
“Yesterday my niece in Lawrenceville, GA called regarding her Honda SUV that had failed. She needs a waterpump, rebuilt engine and other services totaling about $2,200. I didn't want to withdraw from my 401-K. Contacted Ms. Sara at MECU by phone and email. I sent my paystub and 2023 tax return copies. In less than two hours, my request for $2,500 was approved, we docusigned, and the money was put in my account. I recommend MECU for personal loans, car loans, mortgage loans or any financial needs anyday, everyday.”
“DFCU Financial is a great place to do banking.
Services are diverse and incredible. The staff is exceptionally professional, very knowledgable, and exceedingly friendly.”
“Been with you all for years now and I love credit union one. The security is tight you go above and beyond to ensure us of the best quality of customer care and service!!! Thank you!!”
“I have been a customer for 18 years, and have experienced some decently bad customer service when going into this location. I don't want to say I was profiled, but I was definitely treated different, on a few occasions when I went in.
The only reason I didn't cancel business with this credit union is because I've gotten comfortable with them, and normally handle everything online, so I would never have to deal with the people inhouse.
Today, I received exceptional treatment. I might add, the specialists in there today are different from the people I dealt with before (Thank God). I held off going into the branch as long as I could. Upon entering, Ms. Tracy was the most pleasant lady who greeted me and was going above and beyond (without even knowing I was annoyed to be in there) to answer the questions I had an provide solutions for my issues. Then, I got to Ms Joselyn, who furthered the experience by being attentive, explaining certain processes, and walking me through what I needed. I might have walked in with the biggest frown that I had to even go into the branch, but I left with a smile on my face, feeling appreciated as a customer. They might have just kept me for another 20 years.
Thanks Tracy and Joselyn.”
“I vibe with vibe they have great customer service! Also, the affordable payment options loans. If you lose your debit card, you can get one in mins.?? 10 out 10”
“If you are looking for an excellent mortgage loan officer speak to Denise Staffeld at DFCU Financial. In Plymouth, Michigan. She has helped process two mortgage applications for me. She was exceptional. In a very short amount of time she explained the procedures necessary for approval. She identified the paperwork needed to verify my current investment balances and annual income, etc. She kept me informed as to the status of my application and always promptly responded to my phone and email inquiries. Further, she continued to contact
my real estate agent to make certain there were no delays by her in expediting the
necessary paperwork. It is obvious she is very knowledgeable and competent
in the performance of her duties as a loan officer. DFCU is fortunate to have her
as an employee. I have dealt with other Financial Institutions and was disappointed
with the handling of my mortgage applications.”
“I've been a member for 8 years now. They are a very friendly staff. But one staff member In particular has gone above and beyond. Her name is Gabriel she works out of the liviona branch. I'd give her 10 star's if it would let me. She is very caring and very helpful. So a big thank you to her is well deserved ?”
“DFCU is the best credit union around - they always answer my calls, make sure I am always satisfied and getting a payback check at the end of the year is just the best!”
“I have not had a good experience with this credit union at all, had countless problems, had to get in contact with one of the Vice Presidents at one point to resolve an issue. The only redeeming experience I’ve had has been with the staff, Lisa was unbelievably kind, understanding and efficient. The customer service is great if you call.”
“Debbie and Katrina were so extremely amazing to work with. They made the process really simple for 2 auto refinances and went above and beyond to make sure I was informed about everything I needed to know. 10/10 best bankers I've had the pleasure of dealing with. Thank you guys”
“Everyone was very helpful and kind. I was really needing a financial matter taken care of and DFCU and its staff was able to work things out for me and the process was smooth and seamless. The assistant branch manager at the Garden City branch was phenomenal. They will have a customer for life and I hope to refer many as well!”
“DFCU has been a great partner in my financial world. From discounts on Insurance and Mortgages with low closing costs and good interest rates. And the annual cash back award has been fantastic. I have been a member since the 1970's”
“The staff are kind, and my transactions run smoothly. It's just odd how cash is counted back to you. Bills are going every which way. Some are face up, and some are face down. Some are turned this way. Some are turned that way (upside down). Albeit unusual, it's all correct which is most important.”
“I was helped by Donna today at the Union Lake location. I received some of the best customer service and information from her, that I decided to leave this 5 star review. She is one of the most positive, helpful people that I have met at that location. My experience today was better than usual, but that location has a very nice staff. This is the reason I have accounts there, way better than most big banks.”
“Kelsey was so incredibly helpful with everything I needed to get accomplished, plus (respectfully) offering to help with services I didn't even know I needed. Truly she went above and beyond for me, suggesting a credit card with a great APR and increasing the percentage rate on my savings account. Fantastic!”
“Chelsea was very helpful and getting the loan through was a piece of cake. I always enjoy working with LOC! They make it easy to do almost all my banking without having to step in their door but when I do they're always very helpful and friendly.”