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December 2023 by L Welch
Your representatives are always very nice, courteous and professional. You are always greeted with a smile when you walk in and they are pleasant to work with.
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December 2023 by Don Wickett
I had a great experience at Credit Union One of Grandriver in Farmington Hills, Mich. The teller was friendly, Knowledgeable and very professional. Thank you.
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December 2023 by Wendy Kitzman
I love Credit Union One for so many reasons. My local branch is staffed with the most knowledgeable, caring, empathetic and most important, they're so willing to work with you on every request. you bring to them. I have seen a couple of negative reviews for Credit Union One, but those negative statements are coming from people that have been refused credit or loans.When I started with Credit Union One, my credit was horrible. However, I was so fortunate to be able to sit down and discuss my situation with one of the managers. She helped me to get into a "secured" credit card. I made sure to charge small amounts every month and then pay the entire balance off each month.We also set up an automatic deposit for a savings account. Within 6 months, my credit score had jumped over 100 points, my bills were getting paid on time, and PAID OFF!!And for the first time in years, I actually had a nice little savings account. What started out as a "little savings account" has turned into 3 different types of high interest savings accounts.I have never experienced a banking facility such as Credit Union One. It's like a hometown bank. I feel like I'm meeting with friends when I need to go into the local branch. I have referred several people to Credit Union One and they are now members.I have never had one bad experience with Credit Union One. I definitely recommend Credit Union One of Michigan!!
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December 2023 by Mildred M
In-person service to investigate a problem with mobile check deposit was quickly resolved with a satisfactory explanation as to the nature of the issue. The problem was with the illegibility of the issuer not with the CUO system.
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December 2023 by joseph juliano
Friendly experience with personnel.The quick drive-thru service was a welcome surprise. Is was not crowded at the time I went!
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November 2023 by Deanna Wagstaff
I have always had excellent service when I needed anything in person from this Credit Union. Their Staff is very knowledgeable and courteous. I would highly recommend this Credit Union if anyone is looking for a banking location.
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October 2023 by Childof YAH
Always professional and friendly.ALWAYS!!!! BETTER THAN CHASE & OTHER BANKS!!!!!
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October 2023 by Boneyard Dog
I have only nice things to say when it comes to Credit Union One, I've been a long time member, and have always been quiet satisfied with their service, and would recommend CUone to anyone who's interested in joining a Credit Union ?
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September 2023 by Carla Bullock
I absolutely love being a member of Credit Union ONE! I have NEVER had any issues!
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September 2023 by Jeni Daniels
Always a great atmosphere no matter when I go inside. The staff always speak and will go up and beyond the customer service.
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September 2023 by mike whitehead
Check hold times are bad. Not enough locations.
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August 2023 by Michael Harris
I’ve been a member of credit union one over 25 years and have never wanted any other place to bank they’re always there when I need help on anything financial and information to help me make the best decision
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July 2023 by Kathleen Hurd
As always easy without a crowd or extraordinarily long wait.
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June 2023 by Adrian Johnson
The Credit Union is very clean. There was no wait. The representative was very polite. She processed my request quickly.
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May 2023 by The Youngs Life!
Great service! I opened a business checking account and the process was smooth and quick.
