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August 2024 by Kristi McCain
We scheduled an appt the night before with the notary for 9am. We arrived and were told the notary wouldn’t be there until 9:30. Decided to wait. Went back in at 9:30 and the notary still hadn’t arrived, couldn’t be reached when called, and didn’t reply. We were told they set their schedule so not sure why they were not there. 9am shouldn’t have been an option online for an appt time especially hearing that they don’t usually come until 10:30.
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August 2024 by M K
The person scanning my Amazon returns blamed me for not telling them the specific item that the label was supposed to go on. I had multiple items and was courteous enough to have them prepackaged organized and QR codes ready to go (I even prepacked some), and the sales rep assumed that one label was supposed to go on a small item after he had already scanned the QR code. I told him while he was scanning that it was for the box of multiple items as he reached for the single small item, and he stated “I wish you would have told me that.” Like huh?!
I should have said, “I wish you wouldn’t have assumed, and clarified before printing something.” An explanation as to why that mattered would have also been helpful for me to understand why it made any difference. The items were packed in a box by me already and literally just needed a label. Clear communication is important, and I’ll be more cognizant moving forward that I need to explain every single detail of an Amazon return to staff.
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August 2024 by narayanamurthy saladi
I recently sent a package with UPS, and the process was seamless. The staff was helpful and has gave me clear explanation of services. I appreciate the efficiency and professionalism of the service.
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July 2024 by Colleen Moscone
Joe was super helpful and diligent tracking down a lost package for me.
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July 2024 by doctork 21
Very convenient and it's easy to get in and out with no hassle
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July 2024 by Casey Heidt
Everyone is nice and the visits are generally very quick, and they have a clean space.
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July 2024 by Raymond Roberts
Very good quick and easy
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June 2024 by Sally Lewis
This was my first time at this UPS location. I was greeted when I entered the store by a very pleasant staff person. She was professional, efficient and completed my fax request quickly. No doubt I will be using this location going forward.
Peace!
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May 2024 by Rob Simkow
Price gauging at it's finest -- had terrible experiences both printing and shipping. Will go out of my way to go anywhere else.
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May 2024 by Jeremy N
Friendly and helpful service. They helped me with some unusual Amazon returns.
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May 2024 by Daxesh Patel
Failed to deliver my overnight package even though I dropped it off at 12pm. No one can tell me where or when it will be delivered. Extremely disappointing.
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May 2024 by Amy Allen
I went it to return two amazon products: two sets of pillows. What I did not know is they needed to be boxed. I had them in boxes but didn’t tape them because I thought I was just giving them the pillows lol The employees there were actually really nice over this simple little thing and helped me tape the boxes down. It was a bit of a struggle because pillows like to expand and not be squished down sometimes.
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April 2024 by Eutropia Rhodes
Cleanliness, efficiency, kind and friendly associates. Close by.
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March 2024 by Aldomir Rakaj
Walked in at 6:32pm while door was open and there were 2 more clients inside being helped and I got kicked out by this very poor educated employee. I told her how are you closed when there are people inside being helped and of course she didn’t know how to reply to that..
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March 2024 by Cris Doby
Fast, reliable, professional service
