-
October 2023 by Nicole Weinand
Awesome experience never rented a truck online before always in person definitely will do again
-
May 2023 by TRUTH BE TOLD. DB
Nice people ?? very decent service!
-
October 2022 by Kathy Ware
I called this location this morning 4 times and they only hung and never picked up, I say that is poor customer service, Go elsewhere
-
July 2022 by Pilar González
This is a small dealer that manages vehicles, storage and some boxes and moving stuff. If you're looking for full inventory available online this may not be your best option even though they have most generic boxes and supplies. The lady that was there was super kind and very resourceful.
-
February 2022 by Tom Fugedi
Very happy with my experience and Domonique went far and beyond to get the truck I needed. Even using her personal car and deriving me to the other location and I just thought that was so cool of her. Thank youDomonique.
-
February 2022 by Kathy Knapp
I called this location this morning 4 times and they only hung and never picked up, I say that is poor customer service, Go elsewhere
-
October 2021 by Ashlee M.
This was my first time renting a uhaul. I didn't know there was a difference in price if the uhaul was returned to the same location (referred to as "in-town" pricing) vs. another. I asked the front desk what to do, and they did not give me any direction. I had already booked the uhaul online, and I ended up deciding to keep what I booked to save 3 minutes of driving and return to a closer location--a mistake that cost me an extra $75. It's expensive enough to move, but to move during COVID was a financially tasking decision. Very disappointed and would never recommend this place to anyone.I did file a complaint, spent over an hour on the phone, etc. I was told I would receive a call from the general manager at this location. Instead, I received an email from the general manager stating a refund of $35 would be returned to me. When I was on the line with uhaul customer service, I was offered $50.
-
April 2021 by Ashlee Mumich
This was my first time renting a uhaul. I didn't know there was a difference in price if the uhaul was returned to the same location (referred to as "in-town" pricing) vs. another. I asked the front desk what to do, and they did not give me any direction. I had already booked the uhaul online, and I ended up deciding to keep what I booked to save 3 minutes of driving and return to a closer location--a mistake that cost me an extra $75. It's expensive enough to move, but to move during COVID was a financially tasking decision. Very disappointed and would never recommend this place to anyone.I did file a complaint, spent over an hour on the phone, etc. I was told I would receive a call from the general manager at this location. Instead, I received an email from the general manager stating a refund of $35 would be returned to me. When I was on the line with uhaul customer service, I was offered $50.
-
March 2021 by Adam Lee
We've rented from uhual 100s of times in the last 8 years in business all across Michigan. Sometimes even with training employees people make mistakes. My guy overfilled the uhual tank by $75 (an extra half tank). This location told us to call an 800 number After a full hour of getting put on hold and given false hope, we get an email 2 days later that theres a strict policy against refunding for fuel. Uhual gets to screw people over simply because they have a "strict policy" against it. And they refused to talk to the first staff member about it from our company because he wasnt on the reservation instead of saying hey we cant help you or anyone its a policy. So they wasted both of our times.
-
March 2021 by Quick and Careful Moving
Doesn't take care of their customers thats my opinion
-
March 2021 by Michael Brimm
Tried and tried and tried to call to reserve a vehicle. 10:30 Friday morning and no one can be bothered to answer the phone. Guess I'll take my business elsewhere.
-
October 2020 by Alexis Zeune
Great U-Haul location.
-
September 2020 by Bohdan Batyuk
Over charged
-
May 2019 by srikanth bendi
Options are good and the price they offer is decent for 4 or 8 hr package
