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November 2023 by Pat W.
Never buy a vehicle from this place. For one, their salesman had no clue about what they sell. After agreeing to a price, the salesman tried changing it. Also, they ended up charging my son twice for registration on his vehicle. When my son took possession of it, they damaged the windshield and sent a company to come out to replace it after many many calls. They did not tell the company to recalibrate it afterwards so my son was driving a vehicle without all the safety features it was supposed to have. Then they wanted him to drive an hour to them to recalibrate it. If I could, I would give negative stars for the total lack of professionalism they show. Will never buy another vehicle from them again.
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November 2023 by Melissa Laing
BRIAN!!!! That’s your man. He will treat you like his family. What a wonderful person to work with and very reliable. He will get you the best car for YOU. He heard what was important to me and found a way to make my purchase fit my needs. I’ll be back to work with him when it’s time to get my next car. He’s the best!
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November 2023 by Kay Martin
Cherie Jones was the most amazing sales representative anyone could ask for. She was very attentive to my preferences and went above and beyond to take the time to explain in detail the features and benefits of each vehicle I was interested in and really work with the team to get the one I wanted. The Store Manager Blake and the Finance Manager Courtney were very patient with my questions and very informative throughout the entire transaction and helped make the entire experience a seamless one. Overall the best car buying experience I ever had. Would come here again for my next purchase.
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November 2023 by TI M (TGZ32)
Easy car buying experience all around. Many vehicles in stock to choose from. Brian Evans (Nissan Sales) was honest, and easy to communicate with. Will be back and recommend to fam and friends.
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November 2023 by Colleen Pascoe
Brian was great! No hassles, gave very fair deal, good incentives, and had the vehicle I wanted! I would definitely refer him to friends and family!
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November 2023 by I Love Cindy
I purchased a 2020 Nissian Rouge 7/2023Still under WARRANTYNissian Dearborn did not fix what Ibrought the car in for.(there own digonois)White Smoke & Oil leak .I followed all of Nissian recommendations .3 ,other mechanic said I needed engine work . Nissian Suburban agreed that it was the engine & Denied the claim for there own trumped up technicalities Engine is under 50,000 milesBuyers Be Ware of Nissian Dearborn & Nissian SuburbanI'm Stuck with a unhonored WARRANTY
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November 2023 by Toniessia Williams
Cheryl Jones made my auto purchase experience one of THEE BEST EVER!! She was considerate, understanding and just awesome to work with. My child and I went to test drive some vehicles, and it was her interest in not just my opinion, but my child’s opinion also that let me know we were in good hands. She was concerned for our comfort and safety. She also ensured that we selected a vehicle that was full of great amenities and fun to drive. We love our 2021 Certified Pre-Owned Nissan Rogue!! If you are in the market for a new or used vehicle, I recommend Cheryl Jones. She is very attentive and personable. Working with her definitely removed any anxiety/fear that I had with the vehicle purchase process. Thank you Cherie…you are the best!!
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September 2023 by chuck jarrett
Brian was our sales person and he made the entire buying experience a complete pleasure. He also went above and beyond in locating the exact color and trim level we wanted (out of state). We'd definitely go back to him in the future or recommend him to our family and friends!
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September 2023 by Jorge Haddad
This place is great when you buy a vehicle, but when it comes to post sales or service, it’s a nightmare. I have a chip on my Murano windshield, I guess it was in the freeway, then I claimed to my insurance. Everything ok here, then I went to the installer but they can’t install the new windshield because some calibration they have to make to the car, so they addressed me to the dealership because the car shows some codes that has to be erased or something, only by the dealership. Well I’ve tried at least one week like 10 times a day and no body nor return my call nor give me an appointment, when they rarely answer the phone in service, they just say, someone is gonna contact you asap, but that’s just a lie, also when I leave a voicemail, they never call back. I’m limited in time and I haven’t been able to go personally yet and it’s very frustrating because the tear in the windshield is expanding more everyday. I also tried the chat here in Google maps, no answer either.
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August 2023 by Akshai Nakkana
Had an awesome experience at the Suburban Nissan Farmington hills dealership. Bit shout out to my buddy Quay Lewis and his manager for working with us to getting us an upgraded Nissan Rouge. Much appreciated and loving the new ride!!
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August 2023 by Claudia Aguirre
Our experience, as family, was easy, friendly and smooth.I would recommend the store and Chris, the sales person.He was clear and helped a lot, bringing not only the car I wanted but also the best service.
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August 2023 by Lisa Payne
Our salesman Chris and his entire team went above and beyond our expectations to ensure we made the best decision on our next vehicle. Great hospitality and customer service! Highly recommended
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July 2023 by Mike Kaplan
We have been buying Nissans for the past 15 years. Our rep, Brian is great. The car is built well and our only choice . We just bought a 2023 Rouge. Platinum
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June 2023 by Jared Sebastian
My leasing experience went very smoothly, and my superstar salesman Chris Clark was extremely knowledgeable and made himself readily available to me every step of the way, responding quickly to any questions I had. I was able to complete the sale and sign all of the documents from the comfort of my own home and then had my new vehicle driven out to me. Chris was able to find the right car for me at the right price, making sure to get me the best deal possible, and I couldn't be more grateful. I place a lot of trust in the people there at Suburban Nissan and plan to keep going back there for my vehicle needs.
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May 2023 by Tiffany Ayoub
Spoke to Brian yesterday afternoon about leasing a pathfinder. He did an amazing job with making my whole transaction smooth as well as Mike in financing. They both are very sweet and very honest. If you’re looking to buy a car or lease a car he is the right guy for you. I love my new car and can’t wait to do business with him again.