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“I recently had the pleasure of returning to Quality Care Pharmacy after a few years away due to a move. To my pleasant surprise, when I called, the main pharmacist, Sara, immediately recognized me and my mother by our phone number, despite our challenging names. This level of personal attention is just one example of the exceptional care provided by the staff at this pharmacy.
The pharmacists at Quality Care Pharmacy are incredibly knowledgeable, efficient, and personable. They consistently go above and beyond to ensure that patients receive the best possible care. Whether it’s finding out if an insurance plan will cover a medication, offering alternatives if it doesn’t, or searching for coupons and discounts, they are always willing to go the extra mile. Their multitasking abilities and polite assertiveness are truly impressive, and they take pride in delivering outstanding service, including the convenience of medication delivery.
What stands out to me, as a retired researcher, teaching, and practicing Professor of Medicine, is that the staff remains unaware of my background, continuing to address me simply as Mr. Beeai. This shows that their politeness and professionalism are not influenced by titles or status. I have observed their interactions with great admiration, especially when they counsel patients about medications, indications, interactions, and side effects. Their patience and dedication in explaining these important details, even when faced with challenging situations, such as dealing with frustrated patients upset about insurance issues, is commendable. They handle such situations with grace, never losing their temper.
One of the most remarkable aspects of Quality Care Pharmacy is the personalized care they provide. They not only know their patients but also take the time to learn about their families, offering a level of care that far exceeds that of the larger chain pharmacies.
Additionally, the building itself is impressive, with ample parking, including a ramp for wheelchair access and designated parking for disabled individuals—all provided at no cost.
In conclusion, the team at Quality Care Pharmacy exemplifies what it means to deliver high-quality, compassionate care. Their dedication to their patients and their ability to provide a personalized, professional, and courteous experience makes them truly exceptional.
Dr. M. Beeai, MD, FACP
Retired C. Professor of Medicine WSU/School of Medicine.”
“I Juanita Butler have to give a Huge Thankyou to MHP Pharmacy Tri Atria for the Hard Work and Hard Workers there that help people like me. Never in the History of Phamacy have I had anyone to take the time to call my Doctor Office to solve an issue with my Medication. Servicing countless people daily this gentleman named Shawn took time to help me for the second time. First time I had an attitude and yelled at him as I was speaking with the person who initially made me angry. Let me say Shawn kept speaking in his calm voice told me it was okay after I apologized to him and ……… Still helped me with Exceptional Patience. Exceptional Customer Services. Thankyou Forever Shawn and Here are all the Stars for you?????????????????????????”
“Just switched over from Kroger. Everyone is so nice. I paid half as much for my prescription and it was delivered to my door for free. There was a gift of hand sanitizer included. Will not be going back to Kroger!”
“Amazing place to go! Very fast and super helpful with any questions. Awesome service and so friendly. They always give a warm greeting when I walk in. Just all around great people!”
8:30AM - 5PM
32395 Northwestern Hwy, Farmington Hills
Pharmacies
“Best experience I've ever had with a pharmacy. Everytime I walk through the door I'm greeted with a smile. My encounters with technician Anna V and pharmacist Anna, along with the entire staff have been as professional and helpful as anyone can ask. Technician Anna V worked diligently to help me obtain the medicine needed to help cure my affliction and relieve the stress I was going through. Highly recommend this pharmacy!”
“Great store. Clean. Orderly. Friendly staff and nice customers. Well stocked. Has everything you need like an ATM and Amazon lockers. Easy to find everthing.”
“Pharmacists are helpful and patient, they've been very good to my wife and I. We had a prescription sent to the wrong pharmacy by the healthcare provider but the pharmacist here called the other pharmacy for us and had it transferred here.”
“Love this location in Farmington Hills, MI. I've been a frequent shopper at this locations for over 20+ years. The employees are all so nice and helpful. Disappointing that corporate is closing all Michigan locations. Very sad for the employees.”
2 - 7PM 9AM - 1:30PM
30020 Grand River Ave, Farmington Hills
Pharmacies
“Great Service from a Wonderful Gentleman Paul ....he was all by himself ...he understood what I'm going through, even though he was busy...he took 15 minutes of time to help resolve my issue and get me the medication I need ...5 Star for his time and service....”
“Kroger is great! Good prices and organized!
This review is for customers: There are some guys that will be out front asking for donations for their marching band, THIS IS A SCAM. I have friends in the HBCU Marching band that have actual fundraisers happening. These types of scammers have been seen all over. Do NOT give them money!”
“I bought my prom corsage from here in May and it was gorgeous. The owner was incredibly helpful and friendly and the price was very moderate, would definitely visit again!”
“Very nice cashier and very helpful. I wish all cashier's could be like the one I had today. And she wasn't on her cell phone. I had her full attention.”
1:30 - 8PM 9AM - 1PM
25780 Middlebelt Rd, Farmington Hills
Pharmacies
“It's a small store but it's always fully stock. It's very rare for this location to be out of stock of a item. It can get pretty busy and congested at this location, especially near the holidays. The staff are friendly and helpful. This location does have a pharmacy also.”
“This pharmacy has the most efficient pharmacy service system I had ever experienced.I was waiting on the doctor to call in my prescription. The pharmacy technician was so nice checked on my order. Them pharmacy team had my prescription ready faster then the wait time at the urgent care. Thank you I really appreciated the pharmacist and the technician at this location. I was in a lot pain with my left eye and wrote this with one eye. I can barely see.”
“There is a cashier (a lady) with dark hair who works in the front of the store who gets very abrupt with customers. She's been that way with me a few times, in one instance and I was standing behind a gentleman that she was doing the same thing to him. If possible, I go to the pharmacy in the back just to avoid her.”
1:30 - 8PM 9AM - 1PM
37550 W 12 Mile Rd, Farmington Hills
Pharmacies
“This pharmacy is always SO helpful! I don't know why poor reviews. They do all they can to help and get the prescriptions ready when you need them. Great work! Thank you!!”
“Really pleased with my experience at Kroger today for the first time in a long time. Everyone is struggling with getting employees right now but I am seeing big improvements at this location!! They have a new store manager Rob/Ron and he had the cashier area running the smoothest I have seen in years!!! I was shopping alone today and my cart was overflowing, it was overwhelming to think about trying to get everything back in one cart when i would check out, but to my pleasant surprise there were 4 cashiers today and most had baggers. Also my newly opened lane had the actual store manager Rob/Ron bagging my groceries for me!! WOW! The cashier was a friendly woman and very pleasant. The manager actually bagged everything, put it in two carts and then took the 2nd cart out to my car and he LOADED MY CAR AND TOOK THE CARTS BACK FOR ME!!! I was SO AMAZED AND PLEASED!!! What a wonderful thing for him to do!!! ABOVE AND BEYOND EXPERIENCE!!! Thank YOU!!! :-)”
“Option Care did an amazing job meeting my needs and updating my picc line and teaching me how to do a very difficult antibiotic infusion process. They are great team and can be trusted. I really appreciate how they worked things out for me.”
“Pharmacists, Margaret, Ilana and the whole pharmacy crew deserve a gold medal. This place is busy, busy, busy and I have never seen them lose it with or in front of a customer. They have the patience of a saint, despite customers acting out. Thank you all for being there.”
“Very professional staff they are willing to work with you and get things done, all the pharmacists are exceptionally knowledgeable, I highly recommend Pharmascript!”
“Rachel Verseput, the best of the best,
A CVS employee who stands out from the rest.
With a smile on her face and a heart full of cheer,
She's always there to help, year after year.
From filling prescriptions to stocking the shelves,
Rachel's dedication is something to behold.
She goes above and beyond, never settling for less,
And always puts the customer's needs first, nothing more, nothing less.
So here's to Rachel, the best of the best,
A CVS employee who truly stands out from the rest.
Thank you for all that you do, day in and day out,
You're an inspiration to us all, without a doubt.”
“Wow, I was shocked at the negative reviews. This has been my neighborhood pharmacy for the last 13 years. Never a bad experience - not with the pharmacist or any employee - not once.”
“Ms. Jazz was so helping! Some of the most polite young men I’ve encountered in a long while! Professional. Fast. Always telling me about a deal or helping me save money on quality products! ThNkz”
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“I've been a customer for several years now, doing my business via phone and mail. They are great people to do business with. I feel comfortable having my compounded injectables prepared and ship to me from these folks.”