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August 2024 by Cody Tousignant
THIS IS NOT A FIRST MERCHANTS BRANCH. I believe this is their corporate address.
I'm only posting this for awareness so First Merchants customers don't attempt to visit this location like I had planned.
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December 2022 by Leslie Gora
This location does not have a branch inside. If you need to do early banking they can’t help you.
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September 2022 by Eddie Azpeitia
Clean bank nice people.
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March 2022 by Scott Neal
Fantastic bank to work with. Lovely staff. Super helpful.
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December 2021 by Abdulrahman Kpachitagi
I have a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my account when she is busy trading with her expert team and I don't have issues with pending withdrawals. I must admit that she's a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. She's 100% accurate and up-to-date. Kindly contact MRS loyce green
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November 2021 by Natalia Vercovic
Take care of me most of the time!
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May 2021 by David G.
Level One Bank purchased by hometown bank (Ann Arbor State Bank) in early 2020. The result has been a disaster.
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April 2021 by David Greiner
Level One bank purchased my long time bank in 2019. The experience has been nothing short of a disaster.
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March 2021 by Nicole Lintemuth
I had great service and help applying for my PPP loan, they really made it easy on me as a frazzled small business owner to get it taken care of and had so much help from my contact! Never once felt like I wasn't a priority! Thank you so much for everything.
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November 2020 by Alex Lebron
Great service, they do what they say they'll do. Quality services and personalized attention!
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August 2020 by Daryl Francis
The Ferndale branch is awesome!!. They are always there to assist me with any questions about my account. I highly recommend this bank.
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June 2020 by Rick Miracle
Amy Converse recently helped our staff through a difficult and confusing time with an incredible level of customer service. She was accessible, extremely responsive, and provided us with daily updates! I had never before witnessed or even heard of a situation where that is the case! Great job Amy and thank you Level One!
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June 2020 by Kimberly Caldwell Bulson
Level One has the best customer service!
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June 2020 by David M.
Night and day different experience with PPP small business loan compared to a "big bank" I had been working with. Thought big bank started out well with just a little paper work since already had account there (but cryptic document upload system.) Then waited almost two months with admonishment "don't call, visit, or email about loan status, because no one you can reach will know anything thing" Seriously, I'm not joking. My accountant then recommended Kevin Brusinski at Level One Bank. There was a bit more paper work, but Level One's system was easier, and Kevin very nicely explained what was needed when. Amazingly, the whole process to loan approval was done in less than 24 hours, including time for me to find info to fill out paperwork work! (And Kevin never said "don't contact us", in fact it was just the opposite) After the experience of working with "the big bank," when Kevin emailed to say loan was approved I told him I was flabbergasted! Pleasantly stunned would be accurate as well. Thank you Kevin and Level One Bank!
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May 2020 by Richard Levine
Lori and the Level One team is amazing. When my initial bank (nationwide change) could not service something that was needed for my business during the COVID outbreak, Level One stepped up big time. They are quick, efficient, and incredibly helpful! Could not recommend them highly enough.