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September 2024 by Carlos S (Naru)
Anita was very kind and thoughtful. Respectful and answered all my questions. Perfect customer service will enjoy banking here.
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July 2023 by R Sheppard
I’m commenting only because I’ve never had a problem here. It makes me wonder if it’s the bank or the customer. Great service! Friendly and helpful employees has been my experience through the years
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May 2023 by rodriguezmisc
Great bank!
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January 2023 by Ryan Pippin
Muhammad Mufti (the branch manager, as he introduced himself) was absolutely awful.
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November 2022 by Vasquez Gerald
Great work
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May 2022 by Seana Florida
Muhammad Mufti was unnecessary condescending and aggressive during our appointment. I’ve had a 5/3rd account for over ten years and I’ve never had such a bad experience before; Muhammad was unprofessional.
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September 2021 by Prophetess Wanakee Brown-Belin
The teller at this branch is absolutely great!
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May 2021 by Joanne D.
Do not use 53 for your banking needs. I have been treated poorly by customer service. I have not been able to get a simple banking error resolved. The customer service rep kept me on hold for 10 minutes waiting for a supervisor. Of course, one was not available. Ended the call frustrated with no answer. I'll stick with my Credit Union!!
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November 2020 by C “ZubGub” S
Review of: Fifth Third Bank, 12 Mile Rd. Farmington HillsVisited in: Jan. 2020Overall Satisfaction (0-5): 2.3Yes & No Questions:1. Was the location easy to find? Yes2. Was an employee visible upon entry? Yes3. Did an employee greet you? No4. Was the staff friendly and polite? Yes5. Did you feel your business was valued? No1-5 Scale Questions:(Scale: 1-Poor, 2-Fair, 3-Average, 4-Good, 5-Great)1. Quality of product: 32. Quality of service: 33. Attitude of staff: 44. Fairness of prices: 25. Establishment cleanliness: 36. Establishment upkeep: 37. Speed of service: 18. Accuracy of order: 19. Anticipation of needs: 210. Resolution of issues: 1Other Questions:1. Did you experience a problem? Yes2. Did you notify the manager? Yes3. Was the manager attentive and understanding? Yes4. Did the manager correct the problem? No5. If problem caused inconvenience, were you compensated? No6. Would you recommend to friends and family? No7. Will you order/purchase from this establishment again? No
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July 2017 by Phil Franks
My go to bank! It's great.
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January 2016 by Ksymena Godin
Hate this stupid bank. One freaking person that can help change my last name. Whole back full of jerks and only one to change my last name ?????wtf!
