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January 2024 by Shannon Bode
Safe to say I have had my last shopping experience at Farmer John’s Boutique. Their customer service has gone completely down hill. I was told by a manager that I had 30 days to return an item, after I shared with her that I may have to return or exchange it. When I tried to bring it back they said it was final sale. I tried to explain my conversation with the manager and was actually told “ it doesn’t matter what we said - our policy is clear on final sale. “ however, No where at all was it indicated on the rack, on the tag or on the receipt that it was final sale. No attempt to make this right with a loyal customer.The store has cute clothes but most of their brands can be found at Von Maur - trust me go there for the same high end brands and clothes that come with a customer friendly return policy and the ultimate in customer service.
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January 2024 by Angie Blaskay
What a Christmas wonderland! I can't imagine paying full price( which was really high for mostly Styrofoam decor) BUT I will return after Christmas for the sales! Is overwhelmed in a good way, these decorations were gorgeous!
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January 2024 by frederick labarre
I’m so disappointed with the customer service today. I shop here once a year for my mother for Christmas as she loves this store and shops here throughout the year for decor and apparel. I bought the wrong size under direction of one of my 5 sisters that shop at farmer johns as well. The coat was exchanged for smaller size and was still too big for my mother. My mother returned to the store to exchange the coat that she loved for something that fit, was told too bad. No exchange no credit no exception.I have since stopped in the store in hopes that they would in fact have some understanding of the situation. Pretty much was told too bad.I left the cost on the counter and will take the $130 loss. Shame on you for losing my mother and 5 sisters business over a policy that was not stated on my receipt.
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December 2023 by Mella McCly
I drive an hour and a half to visit Farmer John's - - they have an amazing selection, and everything is of the highest quality. They also have a gift store that's amazing. For unique items that you can't find anywhere else, I recommend visits year-round for the highest quality items available in the markets.
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December 2023 by Terry A.
Fantastic unique selection of gifts. Elegent displays. A bit pricey but you get what you pay for. Just watch for sales.
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November 2023 by Ross Palmer
I never realized you don't have to go to Frankenmuth to see Christmas! This place is a gem! Seasonal plants, clothing, and decorations all year round. Live music, snacks, and refreshments. Kind helpful staff! I love this place
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November 2023 by Fitfully -
I’ve been a long time 10+ years shopper. Today was the worst service ever. They weren’t that many customers and employees didn’t want be bothered with my questions. I asked for an opinion of an employee who merely walked away. Then another employee had no idea what to do when I ask for a particular product. So, guess what ? I walked out of the store. I miss Kat, who took such great care of me last holiday season.
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November 2023 by Annie B.
Amazing amount of product. Staff very helpful. Definitely on the expensive side for home. Decour.
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October 2023 by Lex L.
Wonderful management and staff. Amazing selection of plants and garden supplies. Best clothing boutique ever, you'll seriously get in trouble! So many other cool things such as wind chimes, macrame plant hangers, sun catchers, etc. Best Garden center I've ever visited.
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September 2023 by Lori Gerken
Farmer John’s Greenhouse is my happy place. If I’m ever having a bad day Farmer John’s always makes it better. The plants are always so healthy. Their hanging baskets and planters are always amazing and different than you see everywhere else. I’ve also purchased a small birdbath that the squirrels and birds love. If you’ve never been… make it happen. You will not be disappointed!
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September 2023 by Alex Boomgaard
My husband and I absolutely love this store. They have a wonderful boutique in the front for a quick gift and such a wide variety of plants. We've slowly built our garden off of their well cared for plants. But what I want to review is their all star customer service. They're knowledgeable and kind. And a special thank you to Devon who helped us that extra mile.
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September 2023 by Sophia Rich
I LOVE holiday-themed decor! I decorate for all the major holidays- and let me tell you… this place is a feast for the eyes in ALL seasons! It’s like a mini Bronner’s X-mas Wonderland in the Holiday Season; it’s a fall lover’s DREAM in the Autumn, with rows and rows of pumpkins, gourds, mums, and TONS of fall/Halloween decor; and in the spring and summer, there’s every garden decoration and home decor item you could imagine, and THEN SOME!! Not to mention the extensive selection of indoor houseplants & outdoor perennials and annuals! ???
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July 2023 by First Last
Horrible customer service. When I entered the business someone made direct eye contact with me and just stared as If they've never seen a human being before. No one asked if I needed assistance after walking around for almost 5 minutes. When another employee was told I needed assistance they rudely said to me she with someone else I was going to have to wait, as if I didn't hear her speaking to the initial employee. I waited 15 minutes before SOMEONE ELSE finally helped me. However, based on my observation no one else seemed to be having this experience but me. Certainly not surprised but disappointing. I'll spend my dollars where I'm appreciated, share my experience, and encourage "others" to do the same.
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June 2023 by Susan Kujawski
Farmer John's has a good variety of everything, plenty of knowledgeable help should you need it. Everything I bought was on sale. Prior to this, I visited a competitor and walked in and out after seeing the prices. The big bonus, is walking thru the boutique before you even get to the outdoor stuff. It's always a giant smile to see everything they have to offer.
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May 2023 by Angela Anthony
I go here every year to get my large potted flowers.
